Grossmont Imaging

I’ve been blessed with lots of amazing ultrasound techs, and I know a good and fun one when I see one, and because of this place I now know a very bad one :(. They tell me to drink tons of water an hour before my appointment. And to arrive 15 minutes early. My appointment was at 8am, and I arrived at 7:45 full bladder and everything. The receptionist and whoever was suppose to open was late. They didn’t arrive until 8am. Now, if you’ve ever been pregnant before, drank loads of water and had your precious baby kick you over and over again, it is NOT a fun feeling. I wasn’t seen until 8:35 because my ultrasound tech and her sister happened to be late. I’m not sure what happened, but my boyfriend and I felt a really bad vibe from her, like she had a rough mornings. I get it and understand if something happened and you’re late and frantic… just not a good thing to pass it to a pregnant woman and her baby :(. Exam was quiet the entire time and was kind of awkward.

Today was the second ultrasound I’ve had done here this pregnancy. I have had many done at my Dr office, hospital and specialist so this isn’t my first rodeo. My tech the first time didn’t seem to know what she was doing. She kept asking me how my other tech measured certain things. The ultrasound took well over an hour and I was instructed to lay flat on my back with my legs stretched out and hands behind my head. This is the most uncomfortable position for most pregnant women. My second tech was great but again I had to lay flat on my back. It is not recommended for women this late in pregnancy to lay flat for long periods of time. I actually had to stop her twice because I was about to pass out of be sick. Apparently this place does not know how to care for pregnant women. No pillow or bolster or way to get comfortable. I would NOT recommend pregnant women have ultrasounds done here.

Fantastic service. Easy to schedule, very short wait time, 5 minutes and polite and professional staff.
I will no longer use Imaging Healthcare Specialists as Grossmont Imaging is far superior.

I had a mammogram here and it was a terrible experience. I am experiencing breast pain now that was not there prior to the mammogram exam. This was my second time going there. The first time was fine. I had a tech who was gentle and seemed very knowledgeable and careful with her technique. The second time, being yesterday was a completely different story. I have had unusual pain and fear the more aggressive technique may have caused my implants to rupture. I called the operations manager, Lisa to inform her of my concerns. She was very defensive and rude and not at all sympathetic to my situation. She insisted her tech did nothing different than the previous one and if I had a problem that she wasn’t a doctor and I should go see a doctor. I will never go there again!

This is where I come for my annual mammo. The techs are always very gentle. Today I had to have an ultrasound too, as my gynecologist’s office found some questionable areas.
Everything was done quickly and the radiologist immediately reviewed my scans and came in to talk to me. Same day answers. (I’m fine, BTW).

I’ve been here twice now. The first was for a head CT w/​and w/​o contrast. That appointment had some snafus as there was a problem with the machine. The tech was fantastic. Since she’d already administered the contrast and because appointments were difficult to get, she kept at it until it worked. She also continually checked in with me to make sure I was ok. FINALLY, everything worked and I left with a CD in hand to bring to my doc.
The second appointment was for a mammogram. Now, I’m used to those hurting. This was the smoothest one I’ve ever had.
Overall, other than some initial issues with getting appointments (problems with communication between PCP and GI), the techs themselves are all fantastic. Thanks!

I am the Center Manager at Grossmont Imaging and would like to respond to:
Tim H. dated– 06÷18÷13.
We do not perform Barium X-​Ray exams at Grossmont Imaging –Fletcher Parkway or Grossmont Imaging — Santee. I am sorry to hear that you had a bad experience at another facility.
Jami L. dated– 08÷27÷12
We do not perform X-​Ray exams at Grossmont Imaging — Fletcher Parkway or Grossmont Imaging — Santee. Exams for MRI and CT, the patient has his/​her own locker with one key (no spare key) that is given to the patient. For the past 9 years that I have been working at this facility we have never had a patient complaint about someone stealing from their purse/​wallet.
Grossmont Imaging exams that we provide:
Closed MRI — Fletcher Parkway office
Open MRI — Santee office
Breast MRI — Fletcher Parkway office
CT — Fletcher Parkway and Santee
Mammography –Fletcher Parkway office
Dexa — Fletcher Parkway office
Ultrasound — Fletcher Parkway and Santee
Breast Ultrasound — Fletcher Parkway office
Grossmont Imaging has two locations:
8881 Fletcher Parkway #102
La Mesa, CA 91 942
We are close to the AAA building on Fletcher Parkway
9640 Mission Gorge Rd., #H
Santee, CA 92 071
We are in the Best Buy shopping mall.

THEY SHOULD BE SUED– My Dr had me scheduled for a Barium to do xrays of my lower abdomin. I called SPECIFICALLY and asked if this was an evasive or. non evasive proceedure. I was told by some dimwit that it was NON EVASIVE!
I got there and they shoved a HUGE devise up my rectum. It hurt so bad that I was screaming! They proceeded to pump air up into me and I screamed even more! The doctor and his assistant appeared to be either unsure or experimenting due to their strange/​akward conversation. THE RESULT– I started the very next day to have incomplete bowel emptying! I ended up having this for 8 months now and am at UCSD Medical Center for PELVIC FLOOR DYSFUNCTION and having to re-​train my anal muscles! They jacked me up pretty bad. I even called to complain the next week and the Dr even remembered me and my screaming in pain! I WILL CONTACT AN ATTORNEY as soon as I get my life back in order. My work and personal life has suffered badly. STAY THE HECK AWAY FROM THIS PLACE if you value your sanity and health!!!

for 10 yrs since my breast cancer diagnosis, i’ve mainly gotten my yearly mammograms at San Diego Imaging in Chula Vista. However, since i’ve moved to the far east county, this year i thought i might get it at Grossmont Imaging. I had San Diego Imaging forward the CD of my past mammograms to this location. that part was a piece of cake.
they called and left a message to call back and schedule my mammo. i called and the girl on the phone, Deanna was pretty rude. She said that she wasn’t at that office where the CD was located. and had no way to find out if they would have called. She genuinely seemed so lost. after 15 minutes on the phone with her, i decided that i would be a fool if i went to this new place to get a mammogram and decided to go back to where it always was done right. San Diego Imaging. (it took me 5 min to schedule an appt with them)
while i was on the phone with San Diego Imagining, Deanna from Grossmont called back and left a message that she made a couple of calls and located it.
How can they expect to be trusted with mammogram results if they can’t even make a simple appt?

Came here for a mammogram today. The annual dreaded boob squishing appointment lol. But today was different than all the rest of them. This time I got a friendly girl named Mycah. The whole procedure was fairly quick and easy. I went into the room and dressed in my gown to open in the front. Mycah was very gentle and I was surprised also that the machine wasn’t killing my breasts into flat pancakes. No pain, I thought WOW, this is supposed to be painful yet it was a piece of cake. Only two slides were uncomfortable because of the weird side angles, but the rest were just fine.
She explained everything and answered my questions. The doctor came in (which was very handsome by the way) and talked with me for a bit on what measures to take next. They still need to compare my older slides at Alvarado Imagining with the newer slides here. There is a questionable area around where my biopsy was done few years ago and they want to make sure it hasn’t grown out of proportion since then. So I have to wait now for that.
Facility was nice and clean and the bathroom is so cute. It is decorated in an old Victorian style. I would recommend this place over Alvarado Imaging any day. This place really has stepped up to the plate since the last time I came here!

My watch was stolen out of my purse while getting an xray done. 5 minutes in the xray room and someone went through my purse and stole my watch that I had just taken off and left with my items in the changing room. They tell you they are not responsible for your personal items, going so far as to have you sign something saying as such, but really they need better security for your items. The people seem nice there, but obviously someone is dishonest and is that really who you want to give your personal info to?
They emailed me to say they would help– then never contacted me again… Again, they were not that much help–

My imaging went smoothly with no problems, the technician was pleasant, friendly and helpful, answering my questions respectfully and even offering additional insights which were helpful. My wait time was about 10 minutes. My only gripe is that there is no privacy in the waiting room. There were about 16 patients waiting when I was there. The front desk clerk was on the phone talking very loudly and repeating personal information to the caller which everyone in the waiting room could hear including phone and fax numbers. I heard one technician who came to the waiting room to get a patient ask, «So Mrs. Jones, are you ready for your mammogram?» Why not just announce to everyone waiting what everyone else is there for? I think there should be some degree of privacy and the management should definitely correct this.