The Cookie Lady

If I could give this place zero stars I would. I saw the price of one cookie and thought it was steep $ 3.00 per cookie. We were at Bates Nut Farm on the weekend so I thought we would splurge and bought three cookies. We bought a lemon, black and white and peanut butter. I tasted all three cookies and they were all the worst cookies I have ever eaten. They were dry and crumbling… the only flavor they had was a sickening sweet flavor from the hard frosting on top of the cookie. Hands down worst cookie I’ve ever eaten and incredibly overpriced as well.

It says this location is closed, however they had a stand at the Fiesta del Sol in Solona Beach. My brother and I bought the lemon sugar cookie and peanut butter cookie. I just wanna say ewwwwww. So dry they aren’t even considered cookies. All you can taste is the fake frosting taste. The cookie is so dry it has zero taste. And to make it worse they were $ 3.00 each!!! So bad. Please stop selling.

The Cookie Lady is no longer open on Fay St. in La Jolla. A new, unrelated, restaurant is setting up in this location.
The gentleman who answered their phone today said that they are are now a preorder/​delivery only service, but may open another shop next year. I wonder if the ownership has changed, as the service reviews here seem to have gone downhill in the last 12 mos.
When they were open, I would have given 5 stars for their cupcakes alone. I would always stop to pick them up for special occasions, and I LOVE their decadent chocolate cake. Hopefully we can still find the chocolate cake at Rimels!

This place is horrible! Like some of the other reviews, I too don’t know how this place stays in business!!!
My boyfriend and I went here after an afternoon at the beach since I had bought a couple of Groupons for this place. First off, they have breakfast items listed on the menu (half the menu items are breakfast), yet the guy says oh we don’t sell that anymore… why the heck are all those items still on your menu then?! Then he tells us they don’t have any more chicken left… great.
My boyfriend and I each got a turkey sandwich on wheat bread. We paid using our Groupon and then paid the difference (we had 2 and we figured we’d use the other one another time instead of us both using one). I noticed that we didn’t get our chips and brownie so I asked the guy (the board says that you get chips and a brownie with it)… he tells us that we couldn’t get that deal since we were using the Groupon and that he was only make $ 1 off of our order. WHAT? First of all, I highly doubt you are making $ 1 off the order and 2^nd of all businesses partner up with Groupon or these companies to get a bigger clientele… not to try and make a profit. WTH?! To top it off the customer service sucked as well; he was not the slightest bit friendly!
So the food… I could have made better sandwiches at home. The bread was very dry and pretty tasteless. My bf and I were less than satisfied with this place.
We left and then decided that we disliked this place so much that we should just go back right then and there and use up the other Groupon and just buy desserts they had (cookies, cupcakes, and assorted bars). We go back in and there is a lady at the counter. We were getting the pricing on some of the desserts and she didn’t even know how much everything really was. The guy comes back out and asks us what we need. So we told him we wanted to get some desserts. He starts to put the stuff we are asking for in a box and then half way through asks if we are using a Groupon again. We tell him yes and then he tells us we can’t use it because it says one per visit. Well we could have used both earlier and each used one since it doesn’t say one per person. He makes a big deal out of it, again complaining about how he is losing money on this. You shouldn’t be partnering with companies like Groupon if you are trying to make a huge profit then!!! After that his attitude went even farther downhill.
Bottom line: This place sucks… I would never go here again just because of the horrible customer service!!!

I don’t know how this place stay in business in La Jolla serving bad quality food like that.
Veggie Sandwich — the bread way dry and on the verge of being stale. Worst sandwich I ever paid for. Green and brown globs are what they call avocado and hummus. No taste at all.
Black and White Cookies — they look like blk & wht cookies, but they sure don’t taste like it. DRY DRY DRY and overly sweet frosting.
Snikerdoodle — not much taste to it. I see cinnamon, but surely do not taste it.

4.5 stars
Me and my bf came here after we ate at Prepkitchen and were looking in the display glass when the owner comes up to us and asks us if we have any questions and to feel free to try any samples (which we of course did). While we were browsing, a crazy woman with a thick European accent rushes in and starts demanding why there was no avocado in her veggie sandwich. The owner responds with a «sorry, I wasn’t the one that got your order. We can give you some.» Then the woman goes apeshit declaring that he is a thief, screaming, «DO YOU ALWAYS STEAL FROM YOUR CUSTOMERS!!!»… omg at this time me and my bf were deciding whether or not we should leave this awkward fight… but thought it would be more awkward if we just turned around and left so we just stood there giving that woman weird looks.
Poor owner’s wife finally comes out of the kitchen wondering what all this commotion was about, only to find her husband purple with rage and the crazy European lady screaming that she will call the cops all because they STOLE avocado from her… people these days. Anyway after this commotion (the woman insisted on still eating there even though the owner wanted her out of his store because she was hungry hahaha), we ended up getting two free cookies (snickerdoodle and a chocolate chip covered in dark chocolate frosting) because they felt really bad that we had to witness crazy la jolla customers.
The snickerdoodle tasted nice (4 stars), it was more of a harder denser type of cookie, definitely could tell there was a good amount of butter in it, but delicious nonetheless. I am kind of scared/​excited to try the frosting covered cookie, but am sure it will taste great (probably extremely sweet)
This establishment has been around for around 20 years, so they must be doing something right. With their 5 star service and their 4 star taste (may be too sweet for some people) I rate this place 4.5 stars!

The guy was nice enough to wait for us since we called in and told us he was about to close. Since I couldn’t decide what to get, I just bought several things for the road. I got a chocolate chip cookie, oatmeal raisin cookie, snickerdoodle, and a sprinkled cookie. Oh and 2 mini red velvet cupcakes. The red velvet was good. But the cookies were eh. Well my chocolate chip cookie was horrendous since it was half the size of the other cookies and completely burnt! The sprinkled cookie was the best. Were my stuff worth $ 8? Not at all.

Wow talk about the biggest disappointment ever! First off, I was so annoyed with how dark and unappetizing the display case was. I even mentioned it to the gal working, thinking maybe a light wasn’t turned on, but she just gave me a blank stare! Ok, so about the cookies, we ordered a lemon bar (I’m a huge lemon fan!), snickerdoodle (the hubs most favorite cookie!) and a chocolate chip cookie no nuts. The lemon bar: where was the lemon??? There was absolutely NO tart lemon curd filling, just a wet crumbly over sweet crust with a pound of powder sugar. The snickerdoodle: hardly any cinnamon taste, all we could taste was plain cookie dough. Onto the chocolate chip cookie, for me this is a MUST have if you are going to call yourself the Cookie Lady… well I think the cookie lady forgot the chocolate chips in the cookie! Chocolate chip cookies should be goey and filled with chocolate, like you need a tall glass of cold milk to wash it down! This cookie literally had 6 chocolate chips in it, it was the saddest and tasteless cookie I think I’ve ever had!
I’m so bummed we didn’t like the Cookie Lady, we had really high hopes, it was such a disappointment, the cookies were about as sad as the customer service and poorly lit display case!

Tucked away from the noise of downtown, this is an ideal spot for lunch. The sandwiches were wonderful and a deep rich chocolatey brownie came with it along with a bag of chips. Can’t beat that for a wonderful meal with a drink for under $ 10. Cute patio or indoor seating awaits you and if you dine alone, they even have magazines on the tables. It’s counter service so while you wait, you can sample the delightful cookie crumbles in the plate. Very tempting and tasty.

Sickly sweet desserts, with fake manufactured sprinkles/​fondant and not the freshest bread for the sandwiches.
Great location, if they would make the food fresh special and memorable it would be a la jolla gem just like the cottage.
But really you could walk across to Vons and get the same if not better, so other than the outdoor seating and some reading material what are you really buying?

Here’s how my cookie crumbled: The soup was heavily salted, the refrigerated sandwich had no flavor, the coffee was weak and the lemon bar was stale. To add insult to injury, the bill was padded. by $ 5. How do they stay in business? All the arrows point in the direction of money laundering and miscellaneous illegal activities.
With so many good bakeries in the village, there is no reason to come here.

The Cookie Lady has always been a favorite stop for some of the best cookies around — and the lemon bars are amazing!
I recently popped in for a quick lunch and loved the soup — it changes every day — I had the «Wedding Soup» and it was awesome. Quick, great quality and delicious.
They always have cookie samples out too — which get me every time. Have to leave with a couple in the bag for later.
Definitely a hidden gem in La Jolla Village (but we’ve been going there for at least 15 years!)

~$ 6.50 for a cupcake and a coffee? Oh wait, I am here to help pay their sky-​high rent.
Yummy red velvet cake. But I don’t bake nor am I cupcake expert so I really don’t know…
The coffee is blahhhh. «Weak» is a great word to describe it.

The enticement of free samples of cookies lured us upon this quaint little shop. It is tucked behind a hair salon. We sampled a few of their cookies and bars before settling on one brownie and peanut butter chocolate bar. Both were equally delicious and moist. It was the perfect treat for my sweet tooth loving hubby. If you are in the area, you give your sweet tooth a treat.

Yes just recently moved to LaJolla and love cupcakes, so I tried The Cookie Lady. What a great disappointment!!!
One might call me a cupcake aficionado
Fact:
1. The frosting tasted like store bought from Dunkin Hines.
2. The cake was dry
3. Way overpriced
Would NOT recommend.

Recently stopped in and pretty much got one of everything to get a good feel for the overall quality/​taste and whether or not we would come back.
Hits:
Black and White Cookie
Peanut Butter chocolate brownie
Frosted Sugar cookie
Snickerdoodle
Seven Layer Bar
Misses:
M&M cookie
Cupcakes (dry but frosting was good)
I did find the atmosphere to be charming and the coffee was fantastic. So I would come back for the hits if I was in the area, but wouldn’t make a special trip out there.

Though it may seem odd to grab lunch at a place called the Cookie Lady, I can vouch that the turkey sandwiches here are utterly fantastic. Expect thick slices of fresh turkey (not deli turkey, but what I like to call Thanksgiving turkey) piled high on fresh & yummy sunflower bread and your choice of veggies and cheese. Throw in free chips, a pickle and dessert and you have a bargain meal for $ 8! Compared to the prices of other restaurants in the area, this is a steal and it WILL leave you full. …or maybe i get so full from snacking on the free dessert samples at the counter…
I’ve never had the pleasure of meeting the cookie lady, but the gentleman who works the counter at lunch is super friendly and remembers your usual order.

we were lured for lunch by the Free Samples sign. Who doesn’t love free samples of sweet cookies and brownies? it’s a great place! cute tables outside, very pleasant lunch spot!
the turkey sandwich was simple and delicious. the freshly roasted turkey on sunflower wheat bread was a delight.
and we LOVED the sugar cookies with white frosting! got a few to go after lunch =)

Their peanut butter cookies and bars taste great but they are a bit pricey.
I looked everywhere but did not see any prices and in the end paid 1.50 for a medium sized cookie. Although it tasted great, I still felt ripped off.

I was really excited to come to this place. I have been craving a cupcake ever since i had Vanilla Santa Monica. After reading the reviews, I decided to drive out there ASAP. When I got here I was so impressed with what a cute little place this was. I came in and saw beautiful desserts. Cookies, cupcakes, bars, and even samples! The lady who appeared to be the owner gave me a glance and did not have the courtesy to greet me or say «ill be with u in a sec». (How rude!) I just got the complete cold shoulder. I thought to myself, she is really occupied, let it go. While I wait, I try some samples which appear to lemon bars and some kind of cobbler bar, i think they are okay. =/​
Finally it is my turn and, with a smile on my face, I ask her if she has red velvet cupcake. She says No.. It get awkward because she doesnt even offer any alternative. I ask nicely, what other cupcakes do u have? She says, REALLY QUICKLY «Marble, blah blah blah blah blah». I don’t remember anything else she says. At this point I feel totally unwelcome and just want to get out of there ASAP. I get a yellow cake cupcake which costs 4 dollars.
I leave so dissapointed. At this point, I dont even care if the cupcake is good because the service was crappy and snobby. I cross my fingers that at least the cupcake is good. IT WASNT. 0 for 2. I have had better ones from the ones the sell in mass at Vons/​Ralphs. There was NOTHING special about it. I wish she had at least tried to market her products to me. She never even really gave me a sincere smile.
I give her one star for the super cute place.