Hays Women’s Health

I have seen both Anna and Dr. Rutter and have absolutely loved both of them. The entire office atmosphere is comfortable and calming. Anna is extremely humorous and relaxing in demeanor. Dr. Rutter goes to extreme measures to fit procedures and appointments into her schedule. I am so fortunate to have found this office.

Dr Rutter and her staff really are amazing. I had recently moved to the area when I found out I was pregnant. She was recommended by pretty much everyone? They are very thorough so although it was my first baby I felt like I knew what was going on and how to do things safely. They’re also very friendly and made everything less stressful. Im pretty sure I laughed out loud at every appointment– Michelle, Dr Rutters med tech, is the best! I recommend them to everyone! Thanks guys!

I love this place! Sounds really weird to days out a OB/​GYN office, but it’s true. Dr. Rutter delivered 2 of my children (2010, 2013) and she was awesome. She’s upfront and honest with you, listens to your concerns and did a great job of pre-​natal, birth and postpartum care. And when my husband or I see her out and about she recognizes us and asks about the kids by name! That’s true customer service!
Now that I’m not planning to have more babies and Ana Flournoy came on board, I’ve seen her for my well woman exams. She’s amazing too! She’s so through and takes as much time as you need. I had lots of questions about birth control options and some other issues I’d been having and she talked through every possible option that might work for me complete with examples of how stuff worked and didn’t work in her experience with other patients.
The rest of the staff is also very friendly and helpful. Highly recommend this practice to anyone needing OB/​GYN care in the Hays area.

Dr. Rutter and Anna are the best hands down. The entire staff is courteous and genuinely cares for you. Dr. Rutter has delivered both of my babies and I was a high risk pregnancy on both. I loved the attention and concern I received in the hospital by Dr. Rutter as well. She went above to make sure I had a safe delivery and all staff was prepared for any complications that could arise. I had to call the office a few times with small concerns and the ladies made sure I knew no question was to small to ask. I refer my friends and family to this incredible practice all the time. You are never rushed at your visits and each patient is given the best care.

The entire staff is very courteous and polite and genuinely kind. Ana is very clear and concise, she knows what she’s talking about and communicates to patients in a very friendly way. I went for a yearly exam that I have been avoiding for several years because I hate going to the gynecologist, but I left feeling extremely relieved and thankful that I found an office that suited me so well. I would absolutely recommend Hays Women’s Health to anyone in need of ob/​gyn services.

Rude and snarky front desk staff. I can’t comment on the Dr. or PA because I never made it past the front desk. I arrived early in order to fill out any paperwork. and although I had never been informed that it was a prerequisite, to have it completed before I arrived, I was turned away because I did not have it complete when I arrived, although I arrived 30 minutes early, which was more than enough time to complete the paperwork. The front desk informed me that I would need to reschedule. Apparently this is a continuation of the same front desk issues that caused another doctor to leave this practice.

I just had an appt. with Anna! She is fantastic. I am a new to the area and was looking for a OB/​Gynecologist. I had previous friends refer me to Hays Womens Center. Anna took the time to go over my complete history. I didn’t feel rushed in anyway, I felt she cared about me. I didn’t have to wait at all and the nurses were wonderful! I highly recommend seeing Anna and Dr. Rutter. They are wonderful!!! Thank you, Anna!

Went today for the first time ever. I saw Anna. She was very funny and very sweet. She knows what she’s doing and made me feel comfortable. The other stage I met were all very kind. Best one I have ever been to.

I love Anna and Dr. Rutter both make Doc visits comfortable! They answer any questions you have, no matter how many you ask them! I will always recommend them I started off seeing dr. Rutter but she became very busy and I could never get a appt. with her but I saw Anna one day and I love her! Very friendly lady!

The entire office is fantastic. Dr. Rutter and her attention to detail and personal advice are the best I’ve ever received. She is my fourth OB due to moving and insurance changes, and it’s here I will stay. The office is comfortable and my wait times have never ever been extreme. There is a high level of professionalism and Dr. Rutter has a fantastic bedside manner combined with thorough patient treatment and knowledge.

One of the first things that came out of my mouth after showing my husband a positive pregnancy test was: «I’m so excited to go see Dr. Rutter!!» I’m currently pregnant with our 2^nd child and Dr. Kimberly Rutter was my OB for our first, as well. She was strongly recommended to me at the beginning of my first pregnancy by a good friend. I was hesitant because she’s not what I considered conveniently located (I work in N. Austin so the drive is considerable for each of the many appointments you have over 40wks), but she is SO worth the drive!
Dr. Rutter has a very gentle, quiet nature. While most of the monthly appointments are brief, she is very thorough in the details she covers. I would describe her practice of medicine as cautious but conservative (conservative in the sense that she doesn’t push nonessential testing or procedures on you).
Here’s my personal experience that promoted her to sainthood in my eyes: My first labor was relatively uneventful to begin with. While I had hoped to go natural, I wasn’t prepared for the pain and requested an epidural pretty early on. I dilated on schedule and was able to rest pain-​free while my body was getting ready to debut my sweet baby. When the time came to push, everyone expected that we’d have a baby within an hour. Well, 3 hours later, I was nearly spent and still no baby. I had been laboring in the hospital for about 18 hours at this point and had gone through 3 nurses. I could tell my present nurse had given up on me and called Dr. Rutter to see what was next. I just knew she’d come in there and say, «Rach, you gave it a good shot, but we’re going to have to do a c-​section.» Imagine my relief when she came in, assessed the situation, and said, «Rachel, you can do this!» My spirit and resolve was renewed right then and there, and within about 15 mins my healthy baby girl came into the world with perfect Apgar scores! When it came down to business, my quiet, unassuming doctor had command of every nurse in that delivery room. She exuded power and assurance, while at the same time being very well respected and highly regarded by the nursing staff.
I hope and pray that Dr. Rutter delivers this baby, as well. I truly can’t express how much I respect and adore her.
(As an aside, I will say that I’ve seen a lot of staff — both clinical and administrative — come and go in the time I’ve been seeing Dr. Rutter. While this would usually be a red flag for me, I’ve always been treated courteously over the phone and at appointments, and any concerns have been addressed in a timely manner.)

I was extremely disappointed after a string of events that happened at this office. This is our first baby and we feel that this is a happy time in our lives, but the HWH office was extremely unorganized as well as Dr Davenport. Problems started from our first visit. We scheduled an appointment a month and a half earlier and had it recorded in four separate plaaners. We show up and were told that our appointment wasn’t until the next morning. We get home ten minutes later and received a call asking us to come back. After our appointment, we paid out of pocket since our insurance wouldn’t cover the prenatal visit and received another bill for that am out that didn’t show any payments that we made (we paid in full). The next visit, not sure as to what expect because we weren’t told, I was supposed to get measurements, which I did not. The doctor had informed me that she FORGOT to click on a few tabs for certain tests and we need to resubmit those. We had already received a $ 700 lab work bill prior so now we will get an additional bill for her mistake. My husband and I left quite bothered from all of this and decided to switch doctors since we’ve had an overall bad couple of visits. I went to pay for my records to be transferred to another doctor and called about my next visit to see if I need to get the sonogram appointment cancelled as well as the doctor visit and got a snarky remark from the receptionist. Get another call three weeks later about the same issue that I tried to resolve a few weeks before with a little more clear answer and now all of our appointments are mixed up. I would not recommend this practice to anyone. I’m sure mistakes happen but way too many in two months for me. Oh and I got bother bill that I already paid sent to me that wasn’t recorded. Joy…