Pegasus Pizza & Pasta

The emptiness of the restaurant during peak dinner hours should have been the first red flag, but we related to Pegasus on Alki, and went in. The watered down salad dressing should have been the second red flag, but the salad tasted fresh, and hey… it’s just salad. The meal of chicken parm comes out looking borderline burnt on the edges, sliced and devoid of moisture, and tasting of… well, I think some pet food would probably taste better. Any decent chef would not have sent out this food, and any decent server wouldn’t have picked this up. I would give this place one star, but they only charged us for the salad. I am no restaurateur, but I think it is time to assess your staff.

I live very close to this place and have been ordering regularly from them for the last 8 years. I understand there has been a recent management change, and while their pizza is still very good, the service I received on my most recent order is absolutely horrible. I called for a delivery order, and I was told they have a new system so all of my information needed to be manually entered again. The guy who took my information was very slow and I kept having to repeat everything and correct him. 10 mins later he called back to ask me some of the same information AGAIN and said they were sending the driver out at that time. 25 mins later, I still didn’t have my pizza despite living right down the road. Finally my phone rings and it is the delivery driver asking if I live in Woodinville because he was driving around looking for my place (I don’t live anywhere near Woodinville)??? The guy had STILL managed the input the wrong address in their system despite me repeating it 3 times. I called the restaurant and talked to a gal and told her that my pizza had now been riding around in a car for over a half hour and that was unacceptable. She called the driver then called me back and said they were putting in a new pizza for me and I’d have it in 30 mins. TEN minutes later the delivery driver shows up with my pizza and I told him we were supposed to be getting a NEW one… he insisted it WAS the new one and they rushed it for us. I believed him and gave him a good tip since the address issue was not his fault. We opened the pizza and it was COLD… so they still gave us the OLD pizza and flat out lied to us. Sorry, they just lost our business.

Really great service. Good happy hour. Karaōke nights on Friday are a blast! Food is great especially the garlic bread and cheese bread!

Sorry this might be good for football, beer and pizza — for real food it’s a crime. My gyro consisted of three tiny meat strips in a giant stale pita, the side salad was tiny and bland, diet coke flat. This place wouldn’t last a week in Seattle! Someone gave up on this place a long long time ago… sad. I hate giving bad reviews — my hope is that it spurs the owner to take action.

We ordered pizza and wings to HiFi brewery on Friday night. The total was $ 21 which we thought was low but assumed maybe there was some weekend special. The pizza came, gave the driver $ 30 and he was on his way. About 20 minutes later the phone rings. My friend Didn’t answer since he didn’t recognize the number. Five minutes later the same number calls so he answered. It was the pizza places saying they undercharged us and wanted to come back for more money! What terrible customer service! We were getting close to calling it a night so we said they needed to figure it out.
After that experience and the mediocre pizza, I won’t be back.

Ordered via Unilocal a salad and sand which, they are less than 2 minutes away, said the wait would be 44 – 60 minutes and it took over 2 hours and all 3 times I called they said the food was on the way.
2 and a half hours later my lunch showed up.

Food is outstanding. We came here with a Groupon on Saturday early evening. Good service. We sat outside with our two dogs, not a problem. Food is not the standard Italian fare but rather tastes like home cooked. I had the fettuccine carbonara which to my surprise had fresh diced tomatoes and mushroom added. Generous portions at fair price.

Only gave 1 start because I had to give at least 1… but it is actually NO STARS!
Absolutely horrible. This place is a mess. They lie to you right to your face. When they get caught they lie to you again. I like SOME of their food, but they keep changing it and making it go down hill. The place is run down and uncomfortable. They lure you in with Groupon and
coupons and then say that you can’t use them when you get there. They just say they no longer accept them.
I’ve given them a fair shot, tried several times, but today… lying to me. I’m done.
Was in restaurant one time, sat and waited for 20 mins for a waiter. Only one other table was in the dining room. So I walked into the bar called the restaurant. When they answered I asked if I could place my order. They eagerly agreed and then I told them I was waiting in the bar after waiting in the dining room for 20 min. I still staying in the bar waiting for them to wait on me. When they finally DECIDED to wait on me, I told them I just wanted the manager to call me.
The manager never did. Tonight, I asked to talk to the manager… several people lied about being the manager and the owner. Suddenly the manager got on the phone. Wouldn’t let me say a word. Just lied to me directly.
THE WORST EXPERIENCE OF MY LIFE FROM A RESTAURANT!!!

Great pizza good salad great service. great place too and watch football. Open now 7 days a week.

Ordered two pizzas from Pegasus Pizza through Unilocal received email confirmation but no pizza. Next day I spoke with three people at Pegasus at three separate times, none of which could find my order or offered to correct situation when I mailed them copies of my receipt. How can you give a review about the food when the service is so poor and management so handicap — unable to recognize an opportunity to keep a customer happy instead of losing a customer and having another bad review.

This restaurant has come a long way, I know there has been a managment shift and ever since the place is fantastic. Their cheese bread is probably the best I’ve ever had. Their spicy wings and legs have a great kick with a ton of flavor. And the pizzas are big and full of toppings.
I have had poor experiences here in the past, but this last time was so good I had to post review. Definitely give them a shot. The Alki Special and Owners Special are a great place to start.
Service could likely be improved a little bit but in many smaller businesses it’s that way. It’s nothing to gripe about in my opinion and the food is definitely worthwhile.

I bought a groupon for this place less than a week ago. I went to the restaurant today and they proceeded to tell me that they do not accept the groupon. He told me they cancelled the over two weeks ago.
Very rude, especially for them not to honor the groupons already sold. I don’t care if it is under new management or not.
They did not even try to accommodate.

Worse place ever. They won’t even finish taking the groupons it’s so fucked up. This place looks gross and the new manager was super rude.

This was the soggiest, greasiest pizzas we have EVER gotten. The large pizza was pretty small for being almost $ 20 and the medium pizza was tiny. We took pictures of the grease pits we received, nasty. Bummer too, we used to love this place for the flavorful food but since it switched ownership, it’s gone downhill :(

Decided to give this place a try since most of the bad reviews were on service & not the food. And I have to say I’m glad I went for it, this place is great! The house special pizza is amazing!

Went here after work to get some pizza and a beer. I went into the bar area, and there were 5 people seated directly at the bar. I sat at the table just behind the bar but didn’t get any service for 10 minutes (shift change?), so I went to the restaurant section. Told the hostess/​server I was getting no service in the bar so I’d try the other section. «Sorry,» she replied then seated me.
Ordered a pizza with pepperoni, shredded pepperoni, and bacon (yeah, I’m on a health kick). It came out with pepperoni and shredded pepperoni. Where’s my bacon?
The server didn’t bother to check on me afterwards until I was ready for to cash out, even though there were no more than four other people in the restaurant.
I pointed to the pieces that were remaining and said they apparently forgot the bacon. She pointed to a pink slice of meat and said they had put Canadian bacon on instead. I said I ordered bacon, not Canadian bacon. «Sorry,» she said.
Looking at the receipt, it said pepperoni, shredded pepperoni, and Canadian bacon. Guess she knew better than me what I wanted. No offer whatsoever to take the incorrect topping off the bill. And by «topping», I mean not even enough slices that I noticed Canadian bacon was mixed in with the pepperoni.
Paid for the pizza and left. As for the server, who may have been expecting a tip? «Sorry.» See? I can play that game too.

Had dinner here tonight and was pleasantly surprised since the reviews didn’t look all that promising but had to use the Groupon I accidentally purchased. My daughter and her husband were with us and said the gluten free crust was the best they’ve ever had. I ordered normal crust and it was good. The House Special Pizza with shredded pepperoni was very good and so was the Greek salad we ordered. The service was’t great but the pizza and company made up for it. I’m glad I accidentally purchased this Groupon and will eat here again.

Just awkward.
I have been here many times in the past 10 years. Every time I enter the establishment I feel like there is a cloud of discontent from the employees. None of them have ever been rude, but I just feel like everyone of them hates it there.
Recently they remodeled the dining area to make it more open. I agree with the concept of making the restaurant a more social environment, but their execution was poor. It looks like a Muppet threw up all over the walls. Sorry, a bit harsh but I can’t think of another way to describe it.
The food has always been decent. Over-​priced, but not bad.

I really wish Pegasus could have been a better restaurant, because I would totally come here more often if the place were decent. Unfortunately, this restaurant served me painfully average food, even if everything else was okay. It’s not a bad place, although I can’t really say I recommend them.
My first problem with the restaurant is the weird hours during which they’re open. They simply do not have lunch on Mondays-​Wednesdays, and so they open at 4:00 PM on those days. I had to find that out the hard way, and it’s annoying that they eliminate an entire meal for three days of the week and can’t keep a consistent schedule.
On the Thursday of my visit, I ordered two items from their lunch special menu. They had the choice of either soup or salad as a side with these items, so I got them both to be able to compare the two. Both appetizers came to my table in three minutes, but neither one was particularly remarkable.
Their spaghetti had marinara sauce, Parmesan cheese, and garlic bread on the side. This stuff is so basic that I could have easily made it myself, but I wouldn’t have made the tiny portions that they served me. At least it only took them seven minutes and cost $ 6.95.
Their super sub sandwich wasn’t any better. For $ 7.50, I treated myself to a greasy sandwich of Canadian-​style bacon, salami, and pepperoni. This was basically a mediocre pizza in sandwich form. It’s quite telling about the quality of this restaurant when pizzas are the other thing they specialize in aside from pasta, and they can’t even get that right.
It’s also annoying that their lunch specials have to be so small. They may be cheap, but this is deceptive because they’re tiny and it took two of them to fill me up. The waitress was nice, but it takes more than that to convince me that a restaurant is anything worth trying more than once.

We go to the Alki beach location every time we are in Seattle, so my hubby was more that thrilled to find another location.
I’m not sure who runs this location but this place is a mess. The outside has junk all around the building, which is ran down looking. Looking beyond the out dated décor the place is dirty. There are layers of dust on the booths. One booth was filled with someone’s lunch from McDonalds and Resturant supplies. There is food and drunk and God knows what else spilled down the walls, this place needs a DEEP cleaning.
If it were not for my hubby being so excited I would have walked out. The service is slow, so if you are in a hurry plan a visit here another time.
You can tell they order from the same supplier because the pizza virtually tasty the same as the other location. I would say the sauce here tasted more like tomatoes than the other location.
All in all the service and the condition of the Resturant took away from the food. We will not return to this location again.