Moss Bay Shell

Horrible station. I’m here now at 12:30am and the pumps are on. I entered my credit card and selected the grade but nothing comes out. I tried three different pumps and three different grades. Each time nothing. It appears they turned off the gas at the tanks without turning off their pumps. Stupid. I’ll never come here again.

DONT GO!
The guy at the counter gives the worst attitude to all of the customers. I have been stopping by to get snacks at mini market — and there was no single time when I wouldn’t go out not being treated bad.
Either the pump doesn’t work, either the guy give attitude when snacks or drinks.
Today was the last drop. The guy not only pissed of the customer in front of me — he refused accepting $ 50 dollar bill from me for a purchase of two drinks. That was the only bill I had on me.
I wish I could give a 0 rating to that place.

This place doesn’t even deserve one star. The owner is a rude and dishonest man. Watch your receipt because he changes prices on you and doesn’t tell you. I can’t believe he is in business. Never go there. You will be disappointed and treated horrible!

I gave 1 star because you can not do zero. until today I was a regular at this gas station as a whole the monopoly on gas close to where I live now. I don’t generally write reviews but the service was so bad today I had to. The man working at the counter was extremely rude almost throwing my change at me because he didn’t have a lot of change in the till. I’ve had bad service here before but from this point forward I will not be giving them my business anymore I suggest you boycott this business also until they learn what customer service is.

The guy working the counter has a terrible attitude towards customers. Not giving these guys another penny, there’s another shell station about a mile away, near the 108^th and NE 68^th, near the Metropolitan Market.

I go in and buy a pack of cigarettes that rings up on the register as $ 9.13. I hand him a $ 20 and he enters the cash provided in manually as $ 10.00 and then hands me back $ 10. When I inquire RAOUF the attendant who also claimed to be the OWNER he began rudely screaming at me the words «TAX, TAX, TAX!» I explain to him the register rang up $ 9.13 and that I gave him a $ 20 to be tendered not a $ 10. I asked him for a receipt and he initially tried to refuse to give me one. I demanded a receipt and he then threw it at me and said here you go now dont ever come back here again. As a new resident to Kirkland who would prefer a local gas station such as Moss Bay Shell to crossing the freeway, to me its worth the inconvenience to go over the freeway to never give this man or this business a dime of my money again on principle alone.

My issue with this downtown Kirkland Shell station is that they NEVER set the pump to give you your 10¢ per gallon QFC Advantage Card discount.
They scan your card, deduct your points, and I’m sure QFC pays the differential — so they make 10¢ more per gallon than they’re supposed to.
Gas is expensive enough without these shady guys taking the discount you earned.

Typical gas station but this one at least has some snacks n drinks you can buy… this one is good for me cuz it’s on the way home that’s all.