Norcini’s Auto Body

Our car had a pretty bad collision late 2008 and the insurance company recommended us to Norcini’s Auto Body; everything went through pretty smoothly and we got the car back good as new. Recently, I found some of the paint on the front panel started to peel. Although it has been over 7 years, I checked with the manager at Norcinis and he agreed something didn’t look right (seems like the replacement panel by Toyota has some problem with the primer and paint binding). He then took in the car and stripped the old paint off from the front panel and completely repainted it, free of charge. I am surprised at how far they went on their warranty.

I recently got hit by a deer and was recommended to Norcini’s Auto Body. My car was towed there that night and was getting attention immediately the next day. The manager called Enterprise to set up my car rental for me. They kept me informed with details with what was happening to my car. My car was ready for pick up about a week later. When I picked up the car the manager went over it and explained to me what was fixed. They did a phenomenal job with my car; it looked better than before the accident. I was very pleased with the overall work. They were very friendly throughout the whole process and were considerate of my time frame. I was a little hesitant taking it there due to the 45 minute drive but it was definitely worth the drive and I highly recommend their services to anyone in need of a body shop.

My wife’s vehicle was involved in a bad accident on Black Friday, Carlos the office manager could not be more accommodating to our needs. His prompt communication with the insurance company expedited our entire claim process. Highly recommend this repair facility.

This place is a joke. They charged me $ 900 to fix my bumper. Not only did they tell me the part didn’t exist (which I found online for $ 50) they asked me to pay an extra $ 100 to put the wrong part on. They covered up my dent and simply put on a $ 50 bumper which is now falling off. So they charged me $ 900 to put on a cheap plastic bumper to cover up my dent. This place is an absolute joke. Please do not go here unless you want to be ripped off and made a fool of.

Unfriendly, rushed customer service… did not get a good feeling when I went for an estimate. Also, seemed a little «shady». Went elsewhere and was pleased. My dad had a good experience, but not me.

Great service, good work, reliable.