Chili’s Grill & Bar

This jawn is always dumb packed. But end up being worth it because the food is so good. (I recommend getting the cookie skillet and chicken quesadillas). The staff is always friendly and I never have a problem with them.

I puchased lunch from there on Thursday. They forgot the fresh salsa for my quesadillas and the dish I ordered for a co worker. When you place an order on line specifying what you want they should follow the order. This is the second time they did this with our order. I like the milk but please have staff that follow the order specific to your request.

This is the best chilis location I’ve been to so far, the service and food is always consistent, I don’t know if they cleaned up house because all the other reviews don’t agree, but I’ve gone here at least 10 times now and is never been a miss! Towards the end of the night they might run out of a popular dessert or something but that’s it. They are very generous when it comes to mistakes and takes things off the bill with no problem. Foods always hot and good, not like what I’ve experienced at other locations.

Such poor service!!!
Appetizers for rest of party finally came out. While everyone was enjoying their appetizers, I was still waiting for my «custom» guacamole. Finally, waitress brought out the fixings for my guac, and proceeded to mash and mix it. I got my guacamole and chips. Started to eat them, and our entrees were served — 2 minutes after my appetizer was served! Not acceptable!
My mango chicken came with a small piece of chicken, broccoli and cold rice. I asked the waitress for butter for my steamed broccoli, and she brought a small container of «oil» to put on the broccoli. I asked what it was, and she said it was what they used for butter. They did not have any butter.
Did not eat any of it. Waited forever to comment, but no response from waitress. She seemed afraid to make eye contact.
I will NEVER go to the King of Prussia Chili’s again! What a disappointment!!!

This location is quite disappointing from the service side of things. I have been a few times at lunch and attempted to go today for dinner. I tried to overlook it before because I like the food and prices, but I felt I had to post and reference the service. Every time I have walked in, there’s no one standing there to greet you or take names. Tonight, the woman who was taking names was also bussing tables I guess because she eventually wandered back after standing there for a solid 5 minutes or possibly a little longer. She then proceeded to take another customers name who walked in after me, which obviously annoyed me. I left and will not be returning.

This is a first for me. I was with my son he had the chicken and fries I had the triple triple play apps. As we are eating my boy needed to go to the bathroom, we proceeded to the bathroom was gone no longer than five minutes. As we are walking back to the table I noticed there was no food and my boys jacket was gone. I was quickly greeted by the manager and the waitress to apologize for mistake. The manager assured me he would get me a replacement dish for my boy and I right away. The waitress was beside her self she couldn’t believe the bus staff clear the table while she was in the backprinting out my check. My boys three and I was on borrowed time so I asked the boss staff to tell the manager the box it all up we had to go. The waitress came by and again apologize for the mistake I explained to her this was a first for me and should be used as a training lesson. The manager assured me that my meals were on the house. So I have to give it to the manager for Being a standup manager. He did the right thing I just hope they use this as a lesson to better train the hostess bus staff. The food was good no complaints. But this is the reason I give it one star. If you want to use this story as a social experiment while at the King of Prussia Chili’s ask them if they go to the bathroom all their table be cleared. I can’t imagine that they would expect a father and little boy walk out on the check while leaving the coats on the back of the chairs.

My mother and I go often and had dinner there tonight. I am on a diet and I found the server to be so accomodating (Keyon – he is great). He made me feel so comfortable asking for veggies instead of rice (the chicken margarita is fabulous for a diet). I love that the nutritional information is on the website to help me stay with my goals. My mother loves to have a margarita (frozen with salt) and usually goes for the shrimp tacos. She likes that the breading is light and fluffy, not greasy. Everytime I ask her if she wants me to take her there for dinner, she is always happy to go! PS. The Southwestern Eggroll appetizer is a favorite of ours. worth trying if you haven’t yet.

Ordered Guacamole burger which was pretty bad. Fries were not that great too, which came with the burger. Ordered white spinach queso, couldn’t find much of spinach, though it was the better dish. Nachos were oily. Got charged for some silly game that we played.

We recently went after work.
I thought it was going to be any other Chilis I went too. Suggestions were made to stay local. The person that suggested Chilis hit the Nail on the Head. I was not in a hurry to go to king of Prussia after work but went along with the idea. We were greeted by a nice bartender who made a good margarita. Had a few drinks at bar and they were ½ price. Our table was ready. It was a fun place for everyone we all came from different locations, t great. The waitress was really nice and probably thought, that what bad luck to get stuck with these ladies talking about other things. Thanks to a of different things on the menu. Food was great. We were not rushed at all. It was a fun night with the girls.
Nobody in the party had any thing bad to say and that is a shock. If we have to go to KOP for a fun time than it will happen again. I will be back with or without them. It was a friendly place to go. Thanks again.
I never post comments about places and I took my time hoping someone else would. Chilis in KOP is more than I ever would expect.

Stopped in for lunch. They have revamped the menu, and changed a lot. Seems to be catering to more of a «touristy» crowd or no maybe trying to get more like a Bistro?
Overall, food was good, but not as good as it has been known for.
It was a good change of pace; and the food fills your belly, and was satisfying. Service was good. No complaints.

First time I’ve been to chili’s in a while. Went here for my buddies birthday. Seated right away, the place has been renovated since the last time I was there and is really spaced out so you’re not too close to anyone else. Our waitress Jess was very enthusiastic and friendly. Let us know about half price apps until 9 and recommended the watermelon margaritas. They were really sweet and tasted awesome, even had summer shandy on tap. Appetizers were very flavorful. Fried pickles, not as good as hooters but crispy and a good ranch sauce to accompany it. Southwestern egg rolls were my fav, they were flavorful and spicy with a good mix of chicken, beans and spices. boneless buffalo chicken wings were standard and pretty good. For entrees we all did the «top shelf tacos» and I really enjoyed my spicy shrimp ones. Beans and rice were really a good accompaniment to accent the flavor. The tacos were very spicy, but the shrimp were perfectly spiced, the cabbage was soft. Perfect meal in my opinion! Friends weren’t as pleased but hey they should write their own review

Atmosphere: This is a pretty nice chilis location. They just redid it a few years ago so it’s a lot nicer than the old one that was there before. However there’s just always a dirty/​sticky feel at any chilis I’ve ever been to which I was surprised was at this one considering the building is only a few years old now.
Food: The food was ok. The appetizers are probably the best thing on the menu. The southwestern egg rolls have always been my absolute favorite! They also serve pretty good burgers.
Complaint: Something that did bug me is that while I was there they were playing the show «Hannibal» on one of the big TVs. Hannibal. The disgusting gory show where the guy eats human flesh. Needless to say we asked them to change the channel (much to the workers’ dismay) but my appetite had already pretty much been lost by then.

Bad food and service. I’ve been going to this location for many years and over the last 18 months the food has been horrible. The steak is always over cooked and not seasoned correctly. The mashed potatoes are hit or miss, but most of the time miss.
The last time I ordered take out, the food was basically inedible. The steak was way over done and the potatoes had some funky seasoning that was horrible. I didn’t bother calling and complaining because I have before and the manager just makes excuses and nothing changes. The staff have been rude to me several times while dining in and taking out. I won’t be back. There are many better options in king of Prussia for this type of food. I recommend going to one of those establishments.

We were seated promptly. Although them wiping the table off first would have been nice. I requested water with lemon the side and my lemons were brought to me on a cup lid. We went to chilli’s mostly because of an email about a new club that you earn points redeemable for free items & got a free dessert for enrolling. To redeem points & get free item code you have to log-​in at the kiosk at the table. We couldn’t log-​in & our server wasn’t able & didn’t seem at all interested in assisting. I ordered the mango-​chilli tilapia. My tilapia was very undercooked and smelled as well as tasted like it expired a few days earlier. When our server finally came close enough to our table to get his attention he did apologize and offer me a replacement. The manager never came to apologize for the food. The floors were slippery in some spots & sticky in others. The bathrooms could have used some attention. My date said the men’s room had urine all over the floor. The women’s bathroom waste can was over flowing into the floor & was not very clean overall. After we paid the check we had to get a box from the bartender.

Ok… I wouldn’t usually consider writing a review for a chain restaurant… but this particular Chili’s is actually fantastic. Maybe it is because I am traveling for work… and last night I had the worst food I think I have ever paid for accross the street: who knows. At any rate, if you ever accidentally find yourself at Valley Forge, and don’t want to end up like George’s Revolutionary Army (they had a bad lay over here… look it up), go to this particular Chili’s. They do a great job!
Our waiter Jalil W. was great… he was especially fantastic. I am guessing he will be in Med school soon, or at MIT. Hopefully he gets employee of the year for dealing with the A-​holes who were sitting behind me.

I had no complaints about this restaurant. The staff was nice, we were seated quickly. The food was good, minus the steak we ordered. Good experience for a decent price!

Quick stop for the day after xmas sale gor hungry and decided to grab a bite love the artichoke and spinach dip love the creamyness of it

I was anxious to try authentic Chilean cuisine, but very surprised to discover how similar it is to traditional American fare. Regardless, I didn’t want to seem uncultured, and so I ordered a bowl of enchilada soup.
It was so good that I’m considering a vacation to South America next year!

I had an issue with my tostada and the manager came over who was very nice, but told me that this was a new recipe and made excuses. It was on inedible with a spice. That seemed I be dumped not sprinkled. He should have given us a treat or desert or something to make up for it. I want to like chillis because they have made some great improvements but this was a definite set back. (I was here because my brothers wanted to catch a quick cheep lunch)

This place looks great! They recently renovated and changed the menu. Went in for lunch the other day and was very pleased. I usually go for the lunch portion of chicken fajitas but tried a pick two combo of chicken tostada and chicken/​sour cream enchilada. Both delicious!
Yeah, the parking lot is awful and getting in and out of here can be tricky but I know what to expect so my review is on food only.