Best Western Plus-The Inn at King of Prussia

I would highly recommend this hotel. The rooms were very clean and good size. The beds were extremely comfortable. It was nice having a mini fridge in the room as well. I generally always skip the continental breakfasts offered at hotels, but this one was pleasantly very nice. Had a nice selection of hot and cold food and the staff was very attentive to refilling when things were getting low. The location was excellent and very convenient to the places we had to go to. The grounds were well kept and really nice. The front desk staff as well as the housekeeping staff were very friendly and accommodating.

I spent two nights at this hotel and, overall, it was a decent experience. The hotel is well-​kept, the beds were comfortable and there is plenty of convenient parking. Each of my rooms had either a balcony or a patio. The internet was fast and easy to connect to. The staff was extremely good. My concerns about the hotel deal with the noise level in the rooms. The rooms are not very soundproof. My first night, I could hear folks upstairs clomping around. My neighbor in the adjoining room arrived about 9pm and promptly started making phone calls and selling car warranties. How do I know this? Because I could hear everything she said through the door that joined our rooms. I’m assuming her room was set up the same as mine which would mean her desk was on the wall opposite mine and right next to the door that connected the rooms. I asked the front desk for a room change but was told the hotel was booked for the night but that I could have a new room the following day that doesn’t have a connected door. I was instructed to leave my belongings in my room and they would be moved the next morning. Sure enough, when I came back, I was given new room keys and my belongings were moved to a new room. The new room was the corner room right next to the vending machines in the lobby of building B. I asked for another room that wasn’t right near the machines. Again, I was told the hotel was «pretty full,» so I asked point-​blank, «Is there another room you can move me to?» So I was offered a third floor room. Wesley brought me a room key and helped me carry my stuff upstairs — not to three but to two. The room was great … until people checked in directly below and apparently started a party. I could clearly hear cackling, yelling, music and door slams. When the door slammed, my room shook. I went to the front desk and complained and Wesley said he thought he knew exactly which room I was referring to because they had apparently called the front desk and he heard music through the phone. Wesley asked a young man to go «check the room» and he reported back he warned them and if I had any more problems, call. This gentleman took his job very seriously because he said they «get one warning.» I’ll tell you, I heard more noise but nothing overly objectionable. By about 10pm, I heard nothing. So, overall, the hotel is nice — no peeling wallpaper, no frayed carpet, nice rooms, great staff but the soundproofing left a lot to be desired. I understand there’s a pool but it wasn’t open when I visited. The breakfast was good, too. I will have a hard time returning because of the noise but overall my experience was a good one: I had problems and the staff handled them.

The room was kind of small but was otherwise very nice. The rooms have patios and they’re a good size. There’s a courtyard in the middle with rooms surrounding it. Staff was decent. My friend said while taking a shower that the hot water became freezing cold for a couple minutes and then came out scorching hot. Breakfast is included in your stay but isn’t that great. The fruit wasn’t very fresh and seemed like it came out of a can. The building is very secure. It’s also right across from the King of Prussia mall and near a lot of restaurants.

Super comfortable beds and clean. Be prepared to have your room key on you for you will need it to enter the building.
Staff was friendly and accommodating.
Location was good, right off the highway and right across from KOP mall. It was very convenient!
I’m giving it 4 stars because the breakfast was terrible. Stayed there for 4 days and only ate breakfast there once, had to venture out for better options!
Besides that I enjoyed my stay, especially for the price!

They do not honor cancellations. My sister and I booked two rooms at the hotel at the beginning of September for the end of the month. After a week I canceled the reservation for which I got an email confirmation. I also called to confirm over the phone. Even though the cancellation was confirmed and I was told over two phone calls that we will get our money back we have not received a refund. It’s been 3 weeks since the cancellation and they only way to solve this was to contact the credit card company and dispute the charge.

One of the best hotels in Philadelphia. Everyone was friendly and accommodating. It’s close the freeway which takes you straight into the city. Every morning they offer free breakfast and my room was always restocked and clean daily. I definitely will do business with this hotel again.

Super comfortable beds and pillows !
Make sure you have your key at all times. The layout has it into separate buildings and you need a key to get into any hallway or any door .
They have an outdoor pool and hot tub! They have a cute gazebo in the middle of the courtyard. They also have laundry and vending machines that take cards .
It is located across the street from a giant mall ! However there are NO crosswalks anywhere nearby. You can try to frogger it or I suggest maybe just driving over .
Staff here was super friendly and professional ! Clean place and located by a nice bike path.

Nice hotel. Inner courtyard looked nice. Nice view from breakfast buffet. Breakfast good. Very good service for breakfast buffet. They kept things well stocked. Clean rooms. Across the street from the King of Prussia mall.

We stayed here for 2 nights after having spinal surgery at the LSI. They had everything we needed, including a mini-​fridge that kept are drinks and ice packs cold. The nearby Doubletree is supposed to be accommodating to LSI patients, and they were, but they didn’t have the mini-​fridge. The quiet atmosphere of the Best Western was perfect for recovering from surgery. We stayed at the Doubletree the night before surgery and it was too noisy, too crowded, and the parking lot was a pain to walk through (Hills and poor lighting).
The Best Western is located next to a liquor store and a few restaurants that are easy to walk to. And they were about $ 10 cheaper than the Doubletree even after the Doubletrees LSI patient discount.
The staff was extremely friendly and responsive.

For a Best Western, not bad at all. One of the better ones for sure. Some features a little dated, but totally doable for a night.
Breakfast was terrible though. I went to Wawa across the street to try to get breakfast redemption, and failed there too. hah.
Would definitely recommend for musicians on tour, playing at Ardmore Music Hall — it’s several miles down the road, but basically a straight shot from the venue after the show, and close to the highway for the next day’s travels. Worked out very well for us.

We went to the Best western twice in the last 2 years.
First off they are very stingy with the towels. During check in, we asked for several extra sets. The man checking us in originally was open to getting us anything. But then came back with only 2 and acted very suspicious. We know that the manager (who overheard our request at the front desk) went back with her subordinate and told him not to give us too many. We can tell the guy was being forced to lie to us.
The next day it turned out that the Best Western charged us DOUBLE for the room (Over 125 dollars extra)
when we called, we spoke to Marie, the manager (the same manager who clearly wasnt crazy about giving extra towels out) .We explained that we have proof from email confirmation that we only stayed for ONE night, not TWO. (they are one of the only hotels in KOP area that holds an entire room cost extra as a security deposit. The manager claimed that it was the banks fault, and not theirs. They refused to help us
But when we contacted the bank. they said it was the hotels fault for improper booking protocols. The bank was very nice and helpful and started a dispute with the bill 3 days later. Eventually the extra cost was rescinded, but we will NEVER stay in the BW of KOP again. We have stayed in KOP many timer for leisure and business and We have never dealt with anything like this
I have never experienced such poor customer service in such an expensive hotel in my life. This hotel is a disgrace.

spent the weekend here for a car show in Oaks PA. This place was wonderful very clean nice beds bathrooms that worked polite staff etc. Plus it was located right across the street from King of Prussia Mall. Breakfast was off the hook I ate like 6 plates of food before the morning rush woke up and came in. Parking was great. Great prices I would definitely come back next summer for the next show

A great hotel to stay in. The staff was friendly. The rooms were clean. The bed was so comfortable that I would like to get the mattress that they use. The patio was nice to have also. Breakfast could be better, and there was an annoying noise that sounded like someone was turning on and off water above my floor. Not sure what that was. I would definitely stay again.

I’ve stayed here on three different occasions and loved it each time. The only heads up is that in the summer, the air conditioning runs pretty cool, and you can’t control the temperature. (Once I’m under the covers, though, I’m fine.)
Otherwise: clean and spacious rooms; furnishings that are in good condition; great breakfast; very comfy beds; and friendly service all around — Claude at the front desk is a sweetheart.

Every time we lose power — which has become oddly frequent — we end up here. Comfortable beds, clean, good breakfast plus there’s a Wawa across the street! There is a pool that we’ve never used but the green courtyard is quite nice.

We came here just for a night away in the King of Prussia area for shopping, dinner, etc. We were so pleasantly surprised, especially since the price is the cheapest of the hotels in the area. Everything was so clean and nice. Bed was comfortable. Ice machine right down the hall. It was perfect. The complimentary breakfast the next morning wasn’t just a few boxes of cereal. There were omelettes, a waffle iron, fresh fruit, sausage, coffee, everything. I definitely recommend this hotel.

Very happy with the price a good deal. The room we stayed in was brand new everything was sparkling. The overall hotel looks great maybe recent updates. The breakfast area has remodel signs posted. We stayed here 3 years ago and loved the location to Philly and other attractions. I just wanted to leave a very positive review you can tell a lot of work has gone into the property. The gym was simple but clean and covered all the typical needs. The breakfast is what you expect from BW simple heat and serve foods.

Staff were super friendly and professional. Gym was nice and clean good variety of equipment. Complementary breakfast was fresh and had a great variety of food. The rooms were great and clean. Wonderful stay for the price!

I have stayed at this place couple of days every week for the past few months. Place is pretty decent. The rooms are pretty nice and comfortable and the breakfast is good. I had a great experience in the rooms that are closer to the lobby. However on my last stay there I was given a room behind the pool at the back end of the property in what looked to be a newer section of the hotel and had a terrible experience with bed bugs. Have since stopped staying at this place. Due to my good experience for over 6 months I have marked this as average even though I no longer will stay here.
The front office staff are friendly, courteous and excellent folks.

I’m here for a work conference and I can’t say anything but good stuff about this hotel. Starting off, the rates are cheap. The room is pretty clean and nice, plenty of parking, and free breakfast + internet. I can’t really ask for more.
They don’t have wi-​fi but as long as you have an ethernet jack you can connect easily. Internet is pretty reliable and fast so no complaints there. No flat screen TV.
Based on the above review driving out onto Gulph can be suicide, but if you go the back route it’s easy to get onto that road.
The mall across the street is also one of the biggest malls in the US.
One thing i found odd is that the Iron has a cable that locks it to the ironing board as if someone is going to steal that. It makes it hard to iron your clothes.