Sonya Laundromat

The staff is extremely kind and helpful. loved that they have a TV with netflix. Made waiting for my laundry much easier. Also they have tons of machines and dryers. Everything is also very clean. But one of the main reasons why I like this place is because they are opened much later than all the other laundromats in the neighborhood. Its a great place!

Great machines. Friendly staff. Open late (8pm). Everything I need in a local laundromat.

I live nearby so come here often. New owners made this place a lot better. They are willing to stay open a little later if you need it. The wifi def helps!

I’ve been going here for just a few months now. its under new owners, it recently changed since i’ve been going there, and has gotten alot better. i guess the new owners knew they were leaving, so they slacked in their service alittle… but the new guys already put in free wifi. which is all you really need when doing laundry. lol. i’ve dry cleaned a few times and had no problems either.

the owners are such sweet people, very kind and welcoming. they let me come in and stay after closing time, when another nearby laundromat literally threw me out. this is definitely going to be my go to laundromat from now on!

I have used 4 times their laundry service pick up and on the 4^th time Bed Bugs crawling out of my sheets I went into panic mode. Beware !

His is a GREAT laundromat! The machines are excellent & fast, despite the look on the outside. It’s fast & efficient & clean! The owner changed our dollars & even offered to stay a little late while our laundry was finishing!!! Best in neighborhood!

This place is extremely difficult to do laundry in. Many old machines that break down often. I’m new to the neighborhood and I’ve been here maybe 5 or 6 times and I’ve had issues every single time. This is the only laundromat I’ve been to were my clothes don’t smell fresh after washing. To make the situation clear I am more than proficient at doing my own laundry. After today’s experience I will not return. I sat for 40 minutes while my clothes were in the dryer only to find out the dryer was broken, not producing heat, and my clothes were still wet. This caused me to have to sit and wait another 40 minutes doing the awful choir of laundry. The neighborhood has a few other options close by. If you are in a bind and the other locations can’t help you then this place is a suitable backup but I would recommend making another place your «go to» spot. I will note the staff are helpful here. They’re a nice group of ladies. If the place had made good with my problems it would be a different story but they seemed to care less.

I wish I could give them zero star. Extremely disappointing and awful service. It is so unfortunate that Kew Gardens residents with no laundry room in their apartments have almost no choice but this place for laundry. It is not only that the Indian lady who works there is rude (extremely), but also that people who come to this place are very rude, loud and sick. Kew Gardens is relatively a nice place, but this place is a ghetto. If you touch other people’s stuff, they will kill you.
There are many washing and drying machines, but most of them are broken even though there are also so many people using the place (especially on weekends). Why aren’t they fixing the machines? Even the normal ones won’t take in coins no matter how much I try inserting. Whenever that happens, I need to talk to the rude Indian lady to fix the machine (which is, as an action itself, pain in the ass). Plus, there are so many children who the lady is taking care of in this place. It is not only that the place is noisy, messy, and dirty (which is already a lot), but also that she is taking this job unprofessionally. This place should technically be a day-​care center.

I used the pick up and drop off service which was nice and convenient however the price is a bit expensive. I have used the three times and each time I find another shirt with what looks like oil or soap stains. I will not be using them again.

If I could give it no star I would.
Let just start by saying that I’m very disappointed with the dry cleaning.
I send three pair of pants and 11 shirts from those 3 shirts were not clean at all and 1 pair of my pants had stains that look like oil or something like that.
Called the place to complain I got the lady hang up on me.
My first time at this place what a big mistake.
Don’t dry clean your clothes here cause they don’t do it themselves. They send they dry cleaning out
NEVER AGAIN

Wow awful service !!! I was so pissed off when some Indian girl tried to overprice me for the dry cleaning !!! They had a promotion about 6 shirts dry clean for a 12 $.
And then she says it’s $ 4.50 for each!!! Very very unprofessional …
It is small, dirty and not reliable

I finally had a chance to try out their dry cleaning services for a household item — a furniture accent — rather than a piece of clothing. They managed to resurrect this item remarkably well.
I have had bad experiences with dry cleaning services as adjuncts to laundromats in the past (one of them went out of business, so perhaps I was not the only customer getting clothes back from dry cleaning barely pressed, sweaty, smelly and undone)

Dependable, thorough, speedy. The staff is always courteous and efficient. They do a wonderful job. They would pick up, but a minimum of 40 lbs. I don’t have, but i’m not complaining.