Cracker Barrel Old Country Store

Cara C is the best waitress they have and the food was great this morning. Awesome I’m coming back

AVOID THIS CRACKER BARREL. Bottom line, had to repeatedly ask for drink refills, took more than 2 hours to get food that was not as ordered. Kitchen did their job but the disorganization from the hostess desk to the servers was absolutely terrible.
HERE’s the full story: Poor, poor service and horrible customer experience. Not up to standard at all from our typical Cracker Barrel experience. We expected a long wait because we were a party of 8 adults plus a toddler, and it was on a Sunday around 1 p.m. Our name was called after 45 minutes and we checked in at the dining room entrance. While we were standing waiting to be seated, they called four additional names and had those people squeeze past us to be seated at their tables. When we were led to be seated more than 10 minutes later, the tables had not yet been cleaned or pushed together and we again waited another 5 minutes for an employee to sloooowly sweep under the table. Finally, we pushed the tables together ourselves to be seated. We waited another 15 minutes and finally flagged down an employee to ask where our server was. That person took our drink order. It was more than 10 minutes before our drinks were delivered (yes, by this time we had been there 1.5 hours and were just getting our drinks). Another 5 minutes before he returned to take our orders. We asked for bread first with extra butter. 15 more minutes before bread came to the table with only half the butter for the bread served, plus our drinks needed refilling. When food was delivered 25 minutes later, three of the nine orders were wrong (items left off, things left in we’d requested to be left out, etc). It was just one poor customer experience after another.

I do not know why Cracker Barrel cannot get take out right. We love the Restaurant. But every time we order takeout for pickup, something is wrong or missing. Today my wife went to pickup an order she had placed a week ago. It took 1 ½ hours. The place was jammed, not ready, and wrong. The cashiers have to answer the phone, ring up orders, and constantly call the kitchen to find out why the wait staff has not picked up or fixed the orders. It’s because they’re waiting on 12 tables and do not have time. Having been a waiter and a US Army Commander of Nuclear Troops, this is a management problem. You need a separate area and people just to handle take out. Your people are good. They need a better system!

Favorite restaurant to eat some good olé southern food. Portions and sizes are extremely fair. If anything, the price is low compared to how much food they serve. The wait is never more than 15 minutes, which is good considering that they are always packed. Ordered grandpa’s country fried breakfast: I chose fried chicken, two scrambled eggs, gravy, grits, fried apples and a side of French toast to substitute the biscuit. My boyfriend ordered the Cracker Barrel country boy breakfast: he chose steak cooked medium well, three eggs over medium, hash-​brown casserole, grits, gravy, and a biscuit. Both plates were absolutely delicious. Chicken and steak were incredibly juicy. One of my boyfriend and I’s favorite restaurants!

All around things were good. Nothing jumped out at me as fantastic, well exept the chicken and rice. Food did come out fast thats good. I’ll definetly go back for the chicken and rice.

11famished Unilocalers descended on this place for a romantic valentines dinner, sans flowers and candy. It was more like bacon fat and tea so sweet it gave me the diiaabeetuss. The staff was very accommodating (+1 extra star) I was surprised when ordering that dumplings were considered a vegetable side. Who knew? Guess that’s how they do it in the dirty dirty. I got the chicken dinner which consisted of 2 large pieces of fried chicken, along with 2 sides, biscuits, and corn muffins! (you full yet?) But alas I could not finish my entire meal so I took the rest to go. Got in my car drove about 100 feet and then I heard a *boom* Yep… it was my fried chicken (RIP) which I had placed on my roof and forgot about, my passenger and I got a pretty good laugh out of that!

At Cracker Barrel, you leave pretentiousness at the front door (probably rocking back and forth in one of the many rocking chairs available for sale). Nothing like having the flabby arms of comfort food wrapped around you, and this is the place to get such a hug.
Country fried steak — mmm, kinda greasy, kinda crispy fried, kinda so so, but totally hit the spot. The gravy on the side was a bit thick (pass the knife to cut the gravy, Myrtle). The corn bread biscuits were good and plentiful, hashbrown caserole was yum, baby carrots were tasty although a little too soft. No matter… scarfed all the food up quicker than granny can scratch out a jig on the fiddle.
The service was great! We had a team of two servers working our table of 7, and another table of 4 ( Unilocal takes on Cracker Barrel) and they did a superb job keeping the orders straight, keeping the drink glasses filled, and keeping us happy.
A-​OK, Cracker Barrel friends!

It was the stuff of most restaurateurs’ nightmares; a group of spazzy Unilocalers, hopped up on candy and 80s dance music invading your store on a night you’d most likely had pegged as «slow.» I’d seen lesser places melt under this gaze, even given adequate warning (see the sadly defunct restaurant, Vita.) Ah, but Cracker Barrel is made of sterner stuff. You don’t become the darling of truck drivers, harried road tripping parents, and the elderly if you can’t handle a group of douchey Unilocalers.
And handle us they did, even through changing drink orders, menu questions, and split bills. The food arrived promptly, drinks never faltered.
Sure, it’s a Cracker Barrel. The only Michelin stars to be seen are on the tires of the Nascar toys in the store when you enter. And, yeah, my country fried steak was a little tough. Still, to handle a group (herd? School? Murder? Murder!) of Unilocalers with aplomb is 4 star worthy in my book. Way to go!

Ok, it’s a chain, and it doesn’t have a liquor license, and there is more kitsch than you can shake a made-​in-​China quilt at.
But they’ve got comfort food and lots of it. (I found it a little bland, but that’s why God invented salt and pepper.) They also have little games on the table, which is nice if you are a nerd at heart or your table mates aren’t worthy of your conversation. Or if they’re just worthy opponents in any battle of wits.
The servers Temperance and Jon were genuinely nice, even when the obnoxious table next to us was asking if things were bone-​in, locally-​sourced, organic, vegan, etc. (It probably wasn’t an accident that this group was deposited in a section that was previously closed.)
Cracker Barrel probably wouldn’t be my first choice, but it’s wouldn’t be my last choice, either.