Super Laundromat Center

WHAT A NIGHTMARE! Sure wish there were an option to give NEGATIVE stars. So I found this laundry service which was 10 cents cheaper (.80/​lb) than my usual place so I thought DEFINITELY I need to switch. So I bring 40lbs of laundry which included some clothes, 2 blankets, a set of sheets, and my daughter’s crib blanket. They washed folded, I paid and picked up. When I got my things back I realized that NONE of my sheets, blankets, or daughter’s blanket were there! Not one! In total it was a loss of about $ 200 worth of linens! At the least. So I called them, of course! And they said that oh yeah, there may have been a mistake made on your laundry. Um what? So I they tell me they gave my things to another customer and they were calling him to bring them back. So every day I was calling and every day they still did not have my things. So I went into the Laundromat 4 days after my things were lost and I asked for my $ 32 back. They forced their employee who worked on my clothes to pay me the cash out of her pocket (AWKWARD!) and then I told them that it they could not find my things by Saturday (3 additional days) then I would need to be reimbursed for the missing articles. So 2 days after I got my $ 32 back I get a phone call from a VERY RUDE individual who claims to be the owner. He called me hey lady we got your stuff so you need to pay me back the $ 32. Wait so he sent $ 200 worth of my linens to some strange person’s house where they’ve been sitting for almost a week, gets them back and wants me to refund my refund for the crappy service I received??? He said that they washed my clothes so I need to give them their money back or they aren’t going to give me my things back. So I told him that I would be going to the police for that and then he said «whatever lady just go pick up your shit» and hung up on me. Absolutely horrible place. DO NOT BRING YOUR CLOTHES THERE! I would expect a decent laundromat to not only find my things but reimburse me for the service and go even further to offer me a free wash and fold the next time if I came back. But instead they were very nasty to me after they made a horrible mistake and lost my things. So I hope this review serves them what they deserve and that is less business!

Their prices are great, floors and machines are always clean and the owner is such a super-​sweet lady. She really goes out of her way to make things as easy-​as-​possible for you.
I have many laundromats right around the corner from my home, but I intentionally drive one town over to her laundromat because it is the best one around. There are plenty of washers & dryers — I don’t remember needing to wait before. Very spacious and well-​lit, plus they have great hours too. I believe they close at midnight, but the last wash must be thrown in by 10:00 PM.