Ez Wash Laundromat

Oh my goodness. The manager is a disgustingly rude idiot. I’m appalled. I spoke with him two days ago after getting mixed responses about his pick-​up/​delivery service from his staff, and he took 15 minutes to answer my 3 questions. Then he said I could text my address for a pick-​up a few hours later. I texted to confirm and an hour later, he calls and says he assumed I was in a different city. I sent him the full address, why would he make an assumption?
Then he told me I could leave it at the front desk, which I didn’t want to do. I got a pick-​up cause it was so much laundry that I did not want to lug it by myself. So I went online and placed the order, texting him afterwards. He texted thank you, and I got a confirmation via email for the time slot I chose.
Halfway through my time slot, I text to confirm and he tells me he can’t pick it up until 3 hours later. I called to express my dissatisfaction and asked if I could get a discount for the inconvenience. He told me, «NO, ACTUALLY, I DON’T WANT YOUR ORDER ANYMORE.» Wow. Who turns down business, and is that blatantly impolite about an error that HE made?!
Just gross. I tried to have them do some laundry cause it was the closest place and had good reviews, but I wouldn’t recommend. If he’s that ill-​mannered upfront I can’t imagine what he does with people’s clothes.

Phenomenal staff, everyone is pleasant and helpful. The facility is clean and the machines work all the time. I was busy one week and decided to try the wash and fold service and I’m now hooked. They even have a pick-​up and delivery service.

The best laundry EVER! Very clean, bathroom clean, NO GHETTO NONSENSE! Tommy, the owner of helpful, knowledgeable, customer centered, & all business. Great drop off and pick up service. Machines always working. A lot of foods choices next door, a lot of parking. You can get the remote to choose what to watch on one of the multiple colour flat screens. Awesome!

Clean facility. No out of service washers on Wednesday– Thursday. They also have extra big dryer which is $.60 and the regular size is 38 cents