Worst Sephora ever! Went in with email about new product at 243 on Sep 22. Several people working none seem interested in helping us spend money. Associate snottily said all Sephoras carry the same things. When we did try to checkout she walked to the register then turned her back. Long term Sephora customer headed to Ulta!
Vanessa N.
Tu valoración: 3 Baldwin Park, CA
The pros are normally pretty equal to the cons of a visit to Sephora. I find that the expertise level of the sales people are so all over the board that it is hard to find the best help for what I am looking for. I have purchased some great products here. Many of which were suggested by a saleswoman, but a few that I have paid good money for items that were not best suited to me or ended up returning. Sephora is great if you know exactly what beauty products you are looking for and don’t mind spending decent money to get it.
Jill H.
Tu valoración: 1 Kansas City, MO
The manager there is very snippy. I’ve shopped in over 50 Sephoras stateside and many out of the US& have never been treated so poorly. She does not embody their sense of customer service or friendliness.
Nancy K.
Tu valoración: 4 Riverside, MO
Salesperson: Are you wearing any makeup? Me: Are you my new best friend? On a mission to get a foundation for winter I had to here. Unlike a drugstore you get to try things here, perfume, makeup, lotion, try it all! They definitely know their products and their clients and they are so nice! It takes about 10 minutes but if you’re buying their product they’ll give you a mini makeover and fix you up. This is usually my tactic on a big night out, I’ll go get my hair did and swing by Sephora, it makes me feel like a movie star! This trip I also raided the Kat Von D section and scored a bunch of sales. Usually I hit up the fragrance wall but my winter scents are locked in. For around $ 100 I picked up 2 gift sets of makeup and that awesome skin matching foundation. When you sign up for the beauty insider card you get free gifts too. It can get expensive here but their products are top notch. And hey, if it makes you look and feel good, can you really put a price on that? ;)
Samantha M.
Tu valoración: 5 Belton, MO
Let me start by saying that I was introduced to Sephora while I was in California. I learned the different techniques and tricks with cosmetics as well as learned about proper hair care. Coming home to Missouri I felt like there was always a lack of quality places to go to get quality cosmetics. Then Sephora finally came to Missouri/Kansas area and I was thrilled. Something that is great about Sephora is that they hire people that know the products that are being sold in the store. They can help you find the perfect product and answer all your questions(and please don’t be afraid to ask questions). I always recommend going onto the Sephora website before heading into the store itself to get an idea of what you want. One of my favorite lines is Make-up Forever which is high end line that is generally used in fashion shows as well as television/films. They have an amazing HD collection that beats out all the other HD collections have found. The make-up goes on smooth and flawless and of course looks great on camera. A word to the wise, Sephora is not cheap. I generally go in and easily spend over $ 100 on a few products. Sephora does have their own line of cosmetics but even those can get a little on the pricey side. Just be warned that it is extremely pricey but if you like quality cosmetics(or work in the cosmetics field) then it is worth it!
Leslie l.
Tu valoración: 5 Kansas City, MO
I love shopping at this Sephora! The staff is always so friendly, knowledgeable & helpful. They bend over backward to make sure you find what you are looking for(even if you aren“t sure what it is) and that you are happy with your purchase.
Deana W.
Tu valoración: 4 Belton, MO
I love Bare Minerals make up. It is light, simple, portable, covers flaws, scars, and has an SPF15. Yet manages to look natural. Cuz, it is. The best part is that it only takes seconds to apply. I am no longer a slave to messy, wet foundation that rubs off on everything. I used to have to buy it on line, in a kit and then, thankfully they started opening Boutiques across the country. They now have a Boutique in Kansas City, in the Country Club Plaza. I have already reviewed this beautiful store and highly recommend it when shopping in the Plaza area. They of course carry the entire line of Bare Minerals and are able to do make overs and special occasion make up, i.e. weddings, graduations, etc. Sephora is a fabulous store inside of JC Penny’s that carries the Bare Mineral basics. They have starter kits, brushes, blush, eye shadows, skin care etc. I am excited to say that we have one in the North land. Alleluia! Bare Minerals is not all that they carry, so while you are there check out their other beauty supplies. A key thing to keep in mind is that they will make a sample of almost any product for you to take home and try, before you buy… perfume, color correcting primer, and more. Those are just the two samples that I came home with. They also do makeovers, just like the Boutiques. The ladies there are super helpful and can answer all your beauty queries. Give Bare Minerals a try, you won’t regret it! And don’t forget to check out Sephora, a jewel, hidden inside JC Penny’s.