Quest Wireless

Never again. These guys charged me $ 140 for an iPad screen repair that my brother in law got done for $ 100 elsewhere. Then, when the same iPad broke again, the techs at a different repair shop told me that the failure was due to the poor-​quality materials used by Quest Wireless. I had to pay another $ 100 to undo that damage.

Great people, great service and even better prices. Thank you so much and we look forward to doing more business with you in the future.

I have 5 kids who all remind me of the that Gorilla from the Samsonite Commercials. I’ve had 3 broken iPhone Screens, a power port problem on a tablet. 2-​broken screens on iPads. Found a Android in one of our toilets. And a restore to another android that had a virus. I always call or drop them by Quest and Quest always does a great job in a jiff. Last iPhone fix, Steve brought me the phone after hours when I couldn’t get there due to work. Go there, they’ll do a great job.

I took my iPhone here about a month ago for a cracked screen. They put a cheap screen on that didn’t work properly. I took it back twice and they would work on it and it still wouldn’t work. Also, when I took it there originally they said it would be done in two hours. It took 5 hours, even then it wasn’t done and they went back and got it ready and handed it back to me. It stopped working on the way home. I then took the phone to mission repair and they fixed it correctly the first time. The screen I got from Mission Repair was obviously higher quality just by looking and touching. Don’t go to this place. Go to Mission repair.

I have had my kids iphone 4 and iPhone 4s repaired here. Both times the repairs were of good quality and a fair price.
When my son wanted a new iphone 5S we called quest and they have us more for the used 4S than ATT offered.
I have been pleased with both experiences.

May 5, 2014 I purchased two Samsung Galaxy S II. One works fine but on the 12 of June 2014 (a week after the 30 day limit), the other began having issues. It would reboot itself and then just buzz over and over. I brought it back to quest to see what they could do, hoping they might take some extra measure to please the customer and hook me up with a repair or, well, anything. I just need my phone fixed. The short, heavy set, dark haired employee said that it was the power button. «It happens a lot with these phones and there’s no way to fix it because the power button is hardwired into the mother board.» In other words, I handed $ 150 for a phone that I now have to replace.
Well, I happened to be driving near a CPR (Cell Phone Repair) store and figured I’d ask them. They said it was the power button, but that they could repair it for $ 85.
In an attempt to give them a second chance, I called without saying I had bought the phone from them. I asked them about the power button and «Tommy» said that it is not a reparable item. I asked to speak to a manager, he said he was the manager. I’m very disappointed by this company and do not recommend them. They’re like a shady car dealership that the car breaks down right after the warranty is up.

My dad brought my iPad here about 2 months ago to have our screen replaced. After about 2 months it suddenly stopped working. Wouldn’t turn on at all. When I went to the apple store today they told me that it is this place that caused it. Definitely take you apple products to Apple only! Now I am out $ 800 dollars for the iPad plus the money I had to pay quest to fix it.