Verizon

Kansas City, Estados Unidos

3

Abierto ahora

4 opiniones

Contacto

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Teléfono:
+1 816-363-0055
Sitio web:
www.verizonwireless.com
Dirección:
8600 Ward Parkway Suite 2150, Kansas City, MO, 64114
Waldo
Categorías:
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Hoy

Hoy 10:00 – 18:00
Abierto ahora
Horario local (Kansas City) 12:42 viernes, 29 de noviembre de 2024

Horario de apertura

lunes 10:00 – 21:00
martes 10:00 – 21:00
miércoles 10:00 – 21:00
jueves 10:00 – 18:00
viernes 10:00 – 18:00
sábado 10:00 – 21:00
domingo 12:00 – 17:30

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4 opiniones sobre Verizon

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Tu valoración: 1
Richardson, TX
Absolutely horrible experience. Catching herpes would have been more pleasant than my time in this store.
My iPhone 6s+ is broken beyond repair and in insurance policy I purchased 4 months ago at this very store is apparently obsolete and though I pay for it monthly on my bill they cannot honor it and it is up to me right it out with the insurance. My phone doesn’t work and though I $ 400 a month I can’t be assisted. ATT is looking really good right now.
Tu valoración: 5
Omaha, NE
My boyfriend and I just got into Kansas City from Omaha. At the beginning of the day (in Omaha) his phone stopped working so we stopped at a Verizon store in town. we had a bad experience there, so when we got into KC we stopped into this location. The staff here is really friendly! Scott and David helped us out and got him a new phone in no time with zero hassle. Awesome! Thanks guys!
Tu valoración: 2
Shawnee, KS
Amy needs to focus on helping customers and not berating them. She overheard me telling my 82 year old mother that if she remained confused AFTER talking to customer service, and, IF they tried upselling her a plan she neither needs, nor wants, then I would just add her to my plan. At that point, Amy said, «Do you want me to continue to help your mother? I don’t appreciate your tone of voice». It escalated from there to voices being raised. Amy needs to be trained to help… not think that the world revolves around her. My mother and I were talking to each other. and no one else. At least my mom got the plan she wanted…
Tu valoración: 4
Leawood, KS
the charger for my phone fell apart. the wires connecting the charger to the phone were loose. I brought the charger in on Wednesday and the guy helping me tried to fix it, but unfortunately did more harm than good. after that, it was pretty much unusable.
I brought it in again today after first going to the location at 57th and Antioch where the person who approached me wouldn’t listen to anything I said and insisted that purchasing a new charger for $ 20 was the only option.
I returned to this location and explained the situation to the person helping me. he looked up my account and saw that my phone is still under warranty and had no issue providing me with another charger. he did his job and was friendly and understanding of the situation.
this store seems to have the friendliest, most competent people. I won’t make the mistake of going to another location first again.