Goodyear Gemini Auto Service Center

HORRIBLE customer service. The manager doesn’t know how to smile. Every time I take my car in it comes back with dirt ALL OVER the carpet. Today I took my car in and a guy got in it while eating pizza and he got bits of pizza in my car!!! And something ALWAYS goes wrong with my car days after I take it to good year. Shady shady place.

Horrible place!!! They definitely do a bait and switch. Firs, I was quoted a price of $ 34.95 for synthetic blend oil change. I had made an appointment so I would NOT have to be kept waiting. However, After 1 hour I asked the front desk guy when car would be done. He gave me some story about how they check everything! Yeah, right. Well, after another 20 minutes went by, I discreetly headed to the back area where their garage was. My car was finally getting worked on, and I asked the guy why it was taking so long. It looked like he had 5 other vehicles he was working on, and he was the ONLY mechanic there! He apologized; I asked him what the point was of making an appointment ahead of time! He just shrugged and said he didn’t know!
THEN, when I went to check out, I saw that my $ 34.95 had turned into $ 42.30. There were all these added charges that were never mentioned, like, discount labor, discount parts, and shop supplies!!! Totally bull!
I am going to dispute their charge with my credit card company. I will also report them to the BBB. They are a bunch of scam artists who are just ripping customers off. Well, this customer
Will NEVER RETURN THERE!!! Pitiful and should be out of business due to their lies and deceit.

I first came to this Goodyear about a year ago and received top notch service. I scheduled an oil change and they also check your fluids and tire pressure for free. I also needed an engine air filter change but they didn’t have any in stock. The assistant manager told me to go to pep boys and buy one and they would install it for me for free. He said it would be cheaper that way than me having to wait for them to order one. I appreciated their service enough that this year I came back.
They changed my oil and did a tire rotation for free. They also noticed my AC filter was long overdue for a change and took care of it for me. I trust them completely with my car. I even received a phone call the next day after my service to check in and make sure everything was working well.
They are honest and provide top notch service.

Had service work here twice always by appointment via the internet. Paperwork is ready upon arrival and work is done quickly without any unnecessary up sells.
For longer work they offer rides home and pickup. The waiting room coffee isn’t bad too.

Absolutely fantastic experience. Kevin was my sales associate and went above and beyond to make sure I was fully satisfied. I went here after a family member had a great experience also, they actually called her the next day to ensure everything was good. Thanks to Kevin’s superior customer service they Goodyear in Jupiter has me as a customer for life.