Citilight Optometry

Dr Amy Lee was rude, patronizing and unprofessional. Wearing only casual clothing, she rushed me through the entire exam without caring to listen to my questions and my needs. She interrupted me when I spoke. When I asked her a few questions about myopia, she grew very impatient and told me that she had a lot of patients waiting outside. I should had been very wary of going to see her because I could not find any specific information about her on the internet. I would recommend anyone reading this to thoroughly research his or her doctors before choosing one.

Fast service, no delay, good fellow up and they call to remind you about the appt.
I have been going there for my check up for 3 years now. Its a honest place, they never add extra service with out checking with you first. Integrity is hard to find now in doctor’s office so i highly value this place.

Dr. Joanna Malek is fantastic. I had a great experience with her. She took the time to describe everything wrong with my eye and how it is affecting my vision. The technicians were also very kind and helped me figure out insurance costs when setting up appointments. I was here for an eye appointment two years ago and had the same positive experience (though with a different doctor whose name I can’t remember anymore). The only con is that the wait time was hellish (appointment at 6:30 and didn’t get out of there until 7:30 or so), but everyone seemed apologetic about it and kept making sure I was okay while I was sitting in the waiting area. They explained that there was only one doctor in that day so they were a bit backed up.

I have no idea what these other people are talking about. I have been to this place twice and this past time I was in and out in about 20 min. The staff was very helpful and so was the doctor and very professional I may add. I will most likely be back next year.

probably the worst place i’ve ever been. AVOID at all costs. rude, uncaring, and unprofessional!

This place is horrible. I made an appointment here because I work in Jersey City, thinking I could have a quick in-​out lunch appointment. The receptionists are very rude and could not explain what my insurance did or did not cover. The technician wasn’t very friendly either, and sanitized the paper on the machines instead of the plastic/​metal parts. She basically laughed at me when I said I couldn’t read anything on the eye chart… You just made me take my contacts out so OBVIOUSLY I can’t see.
The doctor was the only redeeming factor– she was very thorough and gave me a different brand of contacts that were more comfortable.
Enter the followup visit– I scheduled an appointment and noticed in a confirmation email it was for a different time slot. I called to find out that I wasn’t on the calendar at all. I checked my email and they scheduled me for today… of NEXT YEAR. They couldn’t be bothered trying to help squeeze me in for today.
After I eventually get my contact prescription I will never darken their doors again… I’d rather take a personal day from work and go to one of the optometrists/​opticians that have actually been graced with some interpersonal skills in Hoboken.

Awful! This was a bad experience. Why did I ever think that I would get good service inside the mall in Jersey City? Dr. Leah Kim in particular was rude, uncaring, and cold. Granted she is just an optometrist, but she seemed to know very little of her own profession. She spent more time on her computer during my exam than looking at my eyes. Her «assistants» were completley USELESS. They knew nothing about contacts and left me sitting at the table sticking random colored contacts in my eye with no professional input or assistance. When I complained to Dr. Leah Kim, her rudeness continued. I have never encountered someone as clueless as this woman. She DOES NOT listen to her patients. She actually wrote me a prescription that she, herself, acknowledged was not the best fit for me… then, why did she write it… She was already paid and that is all they seem to care about. This practice used to be under a different physician group and this group of all Asian optometrists are not right for the area. Rude, uncaring, and unprofessional. Save yourself the energy and go somewhere else where they care.