Broadway Hair Care

DO NOT GO TO THIS PLACE!!! Please read my review if you do decide to go!
I rarely write reviews let alone given a salon one star.
1) I went in for a haircut and told the lady to cut off just the split ends only to find out that she had chopped almost half the length off my hair. My husband looked at me and said «i thought you wanted to keep your hair long» and ofcourse i did. I went to get the split ends off so the hair would grow healthy… Sigh.
2) Just last month my husband went in to get his hair cut as well and told another lady to just cut one inch from the top and very very little from the sides. Apparently, people at this salon do not know what 1 inch means!!! When my husband came home, he almost had a military cut and an uneven spike in the front. He was so pissed because he kept telling the lady that he ONLY wants ONE INCH off and she kept talking to others and the receptionist and just kept nodding to whatever my husband said. The reason for the uneven spike was because at one point he had to tell the lady to just stop cutting his hair. It was so so disappointing. I started crying when i saw that because we had our wedding reception just few days after!

I agree with most of the reviewers.
Your experiences will largely depend on who cuts your hair. I pay 25 dollars because i prefer to make an appointment rather then have them assign me whoever for 15 dollars.

Some of the stylists are ok, but what made my last experience remarkable last week (in a very negative way) was that the receptionist was loudly badmouthing a customer from the previous night. She was talking at the same time to all the hair stylists and recounting an incident where she passed a comment on a young girl’s appearance and her parents were outraged by it and threatened to call the police and how she bravely stood up to them and said that as this was a land of free speech, she had the right to say whatever she could to anyone even if it offended them. I stopped listening after that.

Wow. This has to be the worse hair cut I’ve ever had. I didn’t expect much from a mall salon but this was bad. Unfortunately I was never told the person who cut my hair so this review will have to affect the whole salon.
I arrive and see that the male stylist was free, I’ve seen people leave his chair many times and look decent. That was the only reason I gave this place a shot. I tell the receptionist I was looking for a hair cut, she directs me to the women directly behind her who is right to the left when you walk past the front desk.
I show her a pic of how I normally get my haircut. A simple fade with a one on the sides and not much off the top. She seemed to understand it.
She begins cutting my hair. The machine is all over the place with no symmetry whatsoever. I’m not used to this. Scissors start going off to cut stragglers. So soon? I was in the chair for less than 6 mins. She claims she’s done.
I’m very confused. Most «salons» especially mall ones will wash your hair prior to the last step. Some will even do it after the cut is finished and then they style it. This wasn’t the case here.
That’s fine. But why wasn’t my forehead touch up at all? The back of my neck had hair all over it that wasn’t touched. Why didn’t she put any product in to style it? It was completely uneven everywhere.
She asks me if its ok. I tell her no. She says that’s what I wanted. Doesn’t offer to fix it or ask me how she can fix it. I’m stuck with this thing on my head.
I paid several dollars more than I normally do for a barber shop haircut for less than half the quality and customer service.
This is the first time I’ve been upset enough to not tip someone who has cut my hair, because I’m not a pick person. I’ve had $ 40 haircuts and $ 15 haircuts that were equally as good. I wish I was given her name to say who it is so you can avoid her like the plague, but since she didn’t even introduce herself I have to warn you to stay away from this «salon».
Side note: She left my hair unstylable. Stuck with a dead mop on my head.

Definitely the worst hair salon I have ever been to. They spent as little as possible time to deal with customers. Not satisfied with the hair style either. Don’t go!!!

Receptionist:
They charge $ 10 extra for a man’s haircut if you schedule with a specific barber.
They then call you the night before to make sure you’ll honor the appointment.
Nevertheless, my appointment has been given away to a walk-​in three times so far – each time starting on the walk-​in before my appointment time.
This is how they treat regulars, customers who never miss an appointment and pay extra in order to receive the appointment.
They don’t apologize for giving the appointment away either.
Hygiene: the barber I finally settled on, who actually listened to my instructions, recently dropped a comb and then reused it on me for the rest of the appointment – without putting it back in the disinfectant jar first
Management: management is complicit.
Two appointments ago, I was waiting ten minutes outside for the receptionist to open the place.
Her explanation: management was holding a meeting at McD’s; management doesn’t even care about something as basic as opening the store on time, so I doubt a regular has a chance of getting them to honor other complaints.
Finally after giving them two years of business, I’m moving on, despite the short walk to the place.

For a simple men’s haircut, this place is fine. My hair is not complicated, so I am not picky. The people here seem to be experienced enough with clippers and scissors, you can tell they arent right out of school. There’s never a wait, and its pretty cheap at only $ 15.
On the down side, Its no frills at best, and the staff is not really professional (loud annoying conversations always going on). They also don’t take credit cards for anything under $ 20, so guys will always pretty much need cash. Finally, it seems to be super hot in there all the time.

$ 15 for a guy’s haircut as a walk-​in, cash-​only for less than $ 20 charges, and no wash or cleanup after getting the haircut. Well, it’s relatively cheap and close to the PATH, but aside from that, doesn’t have too much going for it. If I’m in a hurry, I can probably come here. But I do miss a good barbershop.

I walked in for a blowout — yes it’s a mall place so I didn’t expect amazing results but looking at the price list medium hair (which what my hair is, just below shoulder length) was 25, so pretty cheap for a blow out. An hour later, many pulls on my hair and probably shedding a lot of it I was charged 40. They considered my hair long and charged for wavy /​curly price (my hair is straight but I asked for a wavy blowout). Half an hour later while walking around the mall, everything fell apart and flat. Looked awful! Definitely not worth 40+6 tip. You can get a very good blowout for that in the city, especially if you book through lifebooker. Partially my own mistake or not double checking the price before sitting down and for tipping when the stylist didn’t deserve that. Never again. Much better results even in Chinatown.

I am not a fussy hair person. I get my hair cut at the mall.
I checked out Broadway Hair Care a few months ago and found them to be really expensive. Because of their price, I decided to stick with Jon Giacomo downstairs. They have always been reliable and even if I were pressed for time it would be worth the wait to save about $ 20.
I went back to Newport to get my hair cut and was shocked to find Jon Giacomo out of business. I had no other choice but to go to Broadway Hair Care to get my hair cut.
The wait was just 5 minutes and as I was walking to the stylist I was assigned to I noticed my old stylist from the other salon. I guess a few of the girls moved here since the other place shut down. Unfortunately, I was not able to get the scoop.
I got a really great haircut from Alexandra complete with a blowout. I was a little hesitant about the blow drying because I did not want to be charged extra money. In the end, I asked for the blowout because there was no way I was going to walk out of the hair salon into a humid environment with wet hair, especially when I had a date.
I am really happy with my cut but the price issue still stands. I find them really expensive and there were a few other customers complaining as well. Each service cost additional when it really should be included with the base fare. The base fair is quite high and compared to other salons, Broadway Hair Care seems like a rip off.
I will probably return but more because I am a creature of habit.

Very unprofessional. I went for waxing of upper lip. Since they didn’t have anyone free, instead of telling me that they made someone new do it.(It was her first day which I got to know later). She obviously didn’t know what she was doing and burnt my skin. Yes! I’m not kidding or making it up. It’s still hurting and it’s red. She went over my skin with hot wax like seven times. And after she finished I even told her that it feels stingy and red and usually that never happens n all she could say was” oh! I hope it’s not burnt. Maybe it is. Thank you for agreeing with me instead of apologizing, I guess?! And super pricey on top of that! Obviously never going back.