Now me giving 2 stars is generous. I’ve gone here multiple times and never had a problem. Until my recent visit. I went twice this week once on Tuesday and again Saturday. I recognized the cashier from last time she was really nice, except today when I caught her in a lie and it was so petty. Last time I came here I had a coupon code to redeem some tickets, she didn’t give me a problem Tuesday. When I went to redeem another coupon I had Saturday, a different person told me I couldn’t do it unless I purchased food. So I told her what happened Tuesday. She said I would have to go talk to that same girl. So I go back to the cashier, and she told me the same thing, mind you she took it last time without me buying food, and I just bought $ 10 worth of food not even 10 minutes prior. She then told me she doesn’t remember me from Tuesday or from earlier that I bought food. Also that she hasn’t worked since last Saturday that’s why she doesn’t remember me. I’m like are you kidding me? I had to speak to two different other people to finally get them to just let me redeem my tickets. I also had to wait 20 minutes to get an ice cream because the machine was out of order. I only really go because my little brother enjoys it. But honestly, choose to save the money and go somewhere else.
Glenna B.
Tu valoración: 4 Jersey City, NJ
I went there randomly his past Monday night with a friend. I haven’t stepped foot into one since 1984. I was surprised at the great customer service from the moment we walked in, to the moment we left. Outstanding actually. Better than most fine dining establishments. The pizza was still as good as I remembered & we got the unlimited salad bar. The prices were a bit more than I thought they should be, but heck I wasn’t paying in 1984 so what do I know! I wished they’d deliver, I’d definitely order pizza! The employees were friendly, knowledgeable and personable. Great job!
Toni D.
Tu valoración: 1 Montclair, NJ
This location is way too small and has a very bad layout. I visited here with my daughters and was overwhelmed by the bad service. There were many people standing around the registers but no one taking orders as the line went out the door. I finally got to the register and was interrupted at least 4 times by an employee asking the cashier/manager questions. The game room was mobbed, you could hardly make your way to the games. Of course our order took FOREVER! while I was waiting for it I filled out the survey on the receipt. Within 20 minutes I had the manager in my face basically accusing me of doing something wrong. She throw some tokens at us and told me to redo the survey because they are taken very seriously. I hope they do, that’s why I took the survey. I was shocked by this rude behavior, it made me very uncomfortable.
Christina S.
Tu valoración: 5 Lodi, NJ
Who doesn’t love this place??? This place is freaking amazing! So much fun for kids or adults that are kids at heart, like myself. There are tons of games to play and teaches kids how to be competitive. Games are only one token each which is an amazing deal. I was able to find a coupon from snip snap for $ 20 for 100 tokens and it lasted 3 hours, where else can you have this much fun for so cheap?! They have a huge space for the party area for kids birthdays. The tables are nice and long and can fit about 15 – 20 people per table. They have their basic food primarily convenient for kids like pizza, fries, tenders and a salad station for those who want to be healthy. This is definitely the nicest, cleanest, friendliest Chuck E Cheese that I have ever been to! I highly recommend it, there’s also tons of free parking, and the best time to go is early when they open. Gooo have fun & enjoy. «Where a kid can be a kid»
Kiet L.
Tu valoración: 4 Jersey City, NJ
Haven’t been to a Chuck E Cheese in ages! This is a new location that just opened up in my hood. They do offer their typical pizza, but now even added a salad bar. Pizza is as good, ahem bad as I remembered. They got games, oh plenty of games. Since the place is newly opened, the games aren’t as «greasy» with soda and pizza prints as it will be in the near future. There’s plenty of space for you to sit and relax. And of course Chuck E. Cheese himself is walking and dancing around with the kids.