Hillside Car Service

I’ve used Hillside once or twice a month for several years now to get from the house in Jamaica NY to JFK or LGA. I always call the night before to schedule a pickup. The last few times they were at least fifteen minutes late, but they’d usually call or at least answer my call to let me know that they were coming. Today, no call, they wouldn’t pick up their phone when I called multiple times, and no car arrived. After a fifteen minute wait, I gave up and called Parson’s. Parsons got a car to me in less than five minutes. Parsons quick response will help me to catch my flight. I do not recommend Hillside and I likely will not use them again.

I am writing this review mostly to remind myself and anyone else that if I ever need to be somewhere on time, never to use this car service company again and to download Über immediately.
While I do appreciate the $ 3 discount they provided me for an over 15 minute delay in their arrival, the inconvenience of calling multiple times to get someone to pick up and the abrupt manner of the operator when I informed him that despite him promising for the 3^rd time the taxi was going to be there in two more minutes — if it was not — I was leaving, earned me at least a free ride.
Unfortunately, I waited until the last minute and my pick-​up location was in an awkward space where it is difficult to hail a taxi on the street.
I can say that my driver was kind.

This place was good, car to airport came exactly on time & called upon arrival. Would use them again. Glad I’m back in NY where cabs are reliable!