24 Hour Fitness

We were off to a bad start upon arrival. The front desk girl was unfriendly, dismissive and frankly, not very helpful. However, by the time I left I had positive interactions with a few good employees. Namely Paul in the smoothie area. He went out of his way to help. Kudos to Paul
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Overall the place seemed to be in the middle of a rehab. Which is what it needs. Good luck. Extra star for Paul.

It looks like things are coming along at this gym well since they assumed a former Bally’s club. Employees regularly circulate to pick up trash and tidy up. The cardio is brand new. The fitness trainers are very engaged and active with clients, and are clearly determined to give them a good work out. The front desk people — especially Lex — are very friendly. Faults: free weights are left lying around, there are virtually no small weights, and the weight room floor is dusty and dirty. They need new mats for lying and stretching. But these things are fixable. My guess is they are waiting for 24 Hour Fitness corporate to approve purchases, and that always takes a while. The manager of this club — Martel — is extremely personable. This club has two tons of potential, and when I’m back in New York I’m definitely visiting again.

The gym has tv on but nothing is geared towards fitness showers out of order until July sad had to go home sweaty

This location is in the GHETTO & would you expect anything more???
The GIRLS at the front desk are in dire need of a customer svc training class. There is no eye contact or greet whatsoever, instead they’re busy chatting away with the security guard and the other employees!!!
It’s always always dusty & machines are dirty
People fighting for machines, literally (they do nothing)
Other locations would never allow any of the above to happen, go elsewhere

Generally speaking its a great gym for the price. 24 hour fitness has provided brand new equipment and they are renovating to make the gym look nicer. Also the staff is very nice, especially Diane the spinning instructor. she is so nice and motivating. I do think its weird that they are called 24 hour fitness and its not open for 24 hours and the juice bar is never open when its supposed to be. Also the locker room, bathroom and shower stalls are DISGUSTING!!. (please see photos). In the group exercise room, where the group classes are held all the free weights have been locked. That’s all the weights that are 2.5 pounds to 15 pounds. I am a female and I like to use smaller weights. The weight room with the larger weights are there for everyone to use but the lighter weights are locked. I’ve been trying to do my strength training at home because the weights are locked but its not working for me. I end up sleeping in and missing the workout for the day. I am paying for a membership so I don’t think its fair that this equipment is not accessible. I mean, I’m not going to drag my own weights to the gym and I don’t think its fair that I have to workout at home if I’m paying for a membership. It is also sexist. If the location is having a problem with members mis-​using and stealing the weights (ratchet !!!) they need to come up with a better solution because that is not fair. I don’t know maybe you should have to sign in under your name to use the weights but blocking us from using them completely is not acceptable. I like the price and locations. I initially joined for 100 $ for the whole year but based on what’s on the website the price is going up significantly. If it wasn’t for the convenience of the location I would be looking at other gyms, cleanliness is important. Im not sure what to do yet, but think twice before joining and now that I think of it Blink is right around the corner

I went to the gym with such high hopes since the gym was changed to 24hrs but i then realized that some of the trainers here are a bit unreliable. They would appear very pushy and would change what their saying just to make you join the gym, In addition there was this one Spanish girl at the front desk that is rude as well.
**best time to go to this gym is at night, where the employees and p. trainers are cool. :)

Update 4÷30÷15: They have gotten better with fixing machines, also it’s great that they are able to open up at 5:30 am consistently every weekday.
Ever since this Bally’s gym changed to «24-​hour fitness» it has gotten worse. My main complaint is that machines are breaking and are not being fixed or replaced in a timely fashion. Also, if you get there in the morning (like I do), you expect to find weights where they should be but things are all over the place and it’s tough to find what you are looking for. Also there floor plan needs work, it’s somewhat of a hassle to walk to certain treadmill machines because you have to maneuver past other machines… they need to have better organized pathways. I do like the locker room and the bathroom is kept clean.
I will have to find a better gym unless they fix up this gym and have it running efficiently.