The Parking Spot – DFW North

I have been using the Parking Spot North since before it was the Parking Spot. Friendly, helpful staff, great people (especially Susan). Usually pick you up quickly from both the parking lot and at the airport. Their new app where you can see where their buses are on the airport property is pretty slick.

Easy, friendly staff and good prices. I was a fan before they became our corporate parking vendor. The best part is most of the time they are at the gate or within 5 minutes when I call
Now I get the corporate discount along with the same great service

Quick, easy entry. Very friendly staff. Quick to pick up upon entry. Friendly, helpful drivers always insist on loading/​unloading your bags. They will even call and find a gate number if you don’t know which gate you’re leaving from.
Came in day after Christmas 2015 without a reservation and they were full without reservations, however they found a spot for us.
Exceptional, friendly service always.

So easy from start to finish. Make your reservation online, check in at the kiosk and take the shuttle to the airport. Check for coupons

Have used this location several times, think a little pricey but found out I get a discount with work so that helps. I will say that the staff, every time I have been to this location, has been exceptional! Very pleased with them even when I am frustrated because DFW has no signage that tells passengers where to go to meet the courtesy shuttles. So thanks to the ever so patient staff and friendless of the employees. Very impressed.

Good prices. Dropped off our car for a week, while we left the country. Was great and easy. Had an online reservation (otherwise they can be full). No credit card is needed to reserve. Showed up with our car, the reservation, and a coupon. They took our car and shuttled us to our terminal. Upon coming back to DFW, we just had to call them with our parking reference number they gave us. They picked us up at our terminal and shuttled is to the parking lot, where our car was waiting and ready for us. Then we paid and were on our way home. No issues, and all seamless.

I’ve been using parking spot for a about a year now on frequent business trips. Service is good overall but my biggest gripe is getting picked up from the terminal. It just seems that there are more South and Parking Spot 2 buses. I called in just ad I got to the courtesy van area and always see at least 2 of each shuttle pass me by. Need more shuttles… it’s absurd that I get to my car an hour after landing with no checked luggage.

The service is fine but it takes me at least 15 to 30 minutes to get to the terminal. I am usually the last one to get off either way. I’d figure sometimes I should be the first one. I’m sure it’s not by design but I have to take this time into account when parking at the Parking Spot. It’s my impression that there seems to be more South buses. Almost every time I land I come down to the arrival floor and usually see the South buses 2 or 3 times before a North bus arrives. For instance last night at around 10 PM I called from the baggage claim and then came down and it took at least 15 minutes and another call before a North bus arrived. Two South buses had already passed. The bus driver indicated that he had been there about 7 minutes before but I probably missed him because I waited for a while. I am considering just taking a shuttle and driving in the future.

This is the last time I ever use this horrible service at DFW. They hardly ever have any shuttles. But this time, I was waving down a shuttle. The driver looked directly at me and drove on by. Save your time, money and frustration. Park somewhere else.

I made a reservation a month and a half ago for parking and a hand wash. When we returned they didn’t wash our car. I told the clerk as we were checking out and she had us pay and said she would have a manager call us. Besides sitting at the terminal waiting for 35 minutes for the shuttle to come we were not happy. And I never received a refund or call from the manager.
They I made a reservation for last week at the same North Parking Spot. When my flight came in I called and they said they would have someone right over to get me. I waited and called again. Finally a Parking Spot North shuttle came but drove right past me never slowed down. I called again and the operator said she would sent the shuttle right back it was still in the terminal. I told her it was long gone now and she said «No, it is still close by, we have GPS units in all of our shuttles and as a matter of fact we have two shuttles near you». Finally after 50 minutes a shuttle showed up.
Then when I got in my car I couldn’t see out the rear window and one side window or the passenger side mirror. It looked like they rubbed my car down with a rag that had some type of grease on it or something. The next morning when I went out look at my car in the daylight I could see that they missed a lot of dirt when they were rubbing on yet. This is not good. I called and asked for a manager and they said that he was not there and for me to call back in 2 days that he would be back then. And they charge you $ 4.95 just to make a reservation. I will not be back, I will use another service. Plus read how many very poor reviews The Parking Spot has on this site. It is horrible.

I left The Parking Spot North after my first use on Friday April 3ed and I can only say I was very appreciative of the service I received. Not only did my driver put a very heavy bag into my car, she happily moved it again when things had to me rearranged. She offered to help me navigate out of my parking spot when a Spot Van was partially blocking my exit. Finally, because she knew I was new to the area she offered to guide me out and to make sure I knew where I was going. It really doesn’t get better than that. (Of course there was a wait time but I expected that.) I will park here again.

This place is garbage. Do not park here. I have been waiting here now for 20 minutes. After calling for a shuttle and waiting near A16-​A25 as asked, the shuttle arrived, but did not stop. I again had to call. I’m still waiting. Maybe they are trying to bill me an additional 24 hours. It’s to the point I may need to call a taxi to take me to the location. Terrible. I will not be using this location again. It’s not worth it.
Flight landed at 10:30pm. Picked up at 11:17pm. Note I did not check luggage.

This is Parking Spot is my least favorite out of all the ones I have used. It seems so far from the airport.
I recently took an early morning flight and when I arrived both of the buses were at the airport. I had to wait in my car for about 10 minutes before the bus came around.
When I got back, I had to call the office to request a pick up, which they do suggest doing so you won’t be waiting long. What annoyed me is that I still had to flag down the bus like I was hailing a taxi or something. I was already standing in the gray courtesy van area where you are supposed to wait, but if they don’t see you waving them down, they won’t stop. A lot of the other buses were sitting around eager to pick someone up.
Once we arrived at the lot, the bus driver drove right past my spot and stopped about 20 parking spots beyond my location to let someone else off. What was the point in that? We were both on the same row so why couldn’t he have stopped at my spot since it was on the way first? Maybe it was just a mistake, but I was so annoyed I grabbed my luggage and walked backwards to my car.
Seeing that I probably won’t be using DFW much after October, I probably won’t be using this Parking Spot anymore. I’ll just pay the extra $$ to park at the airport so I won’t have to wait or call to be picked up.

I travel weekly on business. I flip between here and Express Parking for the airport. Not always a spot available but this one has more chance of it happening than the other 3 in the area (per my experience). Like the cold water upon exit. Nice service options is you so desire. Not a person to leave my keys so don’t do the detail or valet parking but it is available. Good covered spots that aren’t too tight like some others at the airport. Love that the bus picks you up and returns you right to the car. Hate dragging luggage and especially on family trips with children, all across the parking area. Drivers are usually nice and helpful.

I really like the Parking Spot North. I only have 2 check-​ins on Unilocal but I’d been here a number of times before I started Unilocaling and have always had a great experience.
My most recent visit was Feb 5 – 14. They lost my reservation for uncovered parking but told me to park in covered. When I went to pay I explained that there was some sort of kerfuffle with the parking and showed the cashier my reservation for uncovered parking. They did not charge me for the covered spot. They also gave me a discount because I’m a current student at UTD (just bring your Comet Card!) If you’re not a student, just web surf for a coupon — usually you can find some pretty sweet deals.
I will park here every time I have to fly out of DFW.

I began using the Parking Spot ~6 months ago. For short trips I usually drive myself to the airport as it’s more cost effective than taking a car service (yeah, I’m cheap like that…)
Initially I was very pleased with the service. It’s very easy to get to the Parking Spot and they have I’ve always been able to get a covered parking spot without a reservation (the first time I used them I made a reservation). The best part of using this service is they do the driving in and out of DFW. It seems the construction in and around the airport never ends so this allows me to avoid it. The first couple of times I used the service the pickup and drop-​off was prompt, the drivers were friendly, courtesy and most of importantly they drove responsibly.
The last couple of times I’ve used the Parking Spot there has been a decline in the service. The decline is solely in the area of the pickup and drop off. Leaving the Parking Spot takes longer; it feels like we ‘joy ride’ around the lot for another 5 – 10 minutes before heading to the airport. And upon returning it has taken up to 30 minutes for the bus to pick me up. On my last return as I was exiting the terminal the bus was about to pull away. I waved at the driver as the door was closing and he began to pull off. With a little jog into the street I was able to stop him and board the bus. The driver did help me with my luggage. Once on the bus I began to think I should have let this guy go on without me. Between nonstop talking (he was very excited about the warmer weather and gave us a daily forecast for the next week including sunrise/​sunset times). All the while he’s doing this he must have hit every bump and dip in the road as the other passengers and I were tossed around quite a bit; to the point that one lady began to look like she was getting car sick. And meanwhile the driver continues with the weather forecast.
Overall, I still like this service and will likely use again on my next short trip. That said, I’m definitely going to begin looking for an alternative service. Something with a smoother ride and little quieter.
Lastly, as it has been pointed out in several other reviews, there are always discount coupons available online. Print those before your trip so you can use them as you pay upon exiting the Parking Spot.

Always an issue with pick up at the North lot. You’ll see South and PS 2 two or three times before you see a North van.

waited 45 minutes for pickup. Driver stopped, (finally) then as we were walking up — drove right off…
Won’t use them again.

I have no complaints about this place. We were picked up at our parking space and taken to our gate at DFW. Our driver was friendly, courteous and helpful. Upon return we mistakenly called to a pick up from the upper level and, just minutes after we made our way downstairs, our ride arrived. Different driver. Same excellent service. He dropped us off at our car and even put our luggage in the vehicle. We’ve used then several times always with great service.

I have parked here for years. Typically the service is consistent and good.
However, when I parked there from Feb 3 — Feb 10 I had an issue that others should know about. When I picked up my car, it was filthy from what I thought was water from rain. I had the car cleaned, and the water spots didn’t come off. It turns out that the reason is paint from overspray of the canopies during my stay.
I spoke to the manager and he said they would have the car «clay bar» cleaned, which would remove the overspray. I appreciate them taking responsibility, but it is still a major inconvenience.
If you had this issue, you should call them for resolution.