The Parking Spot 2 at DFW

Great for everything but the damn coupons. Each location has different coupons and it van be very confusing if your don’t may attention. Plus attendant is rude and just say «not right coupon «
Over and over. Supposedly he gave me a discount afterwards when I complained. :/

Really enjoyed the customer service here! Gave us the covered the parking spot and came to pick us up from the spot. The shuttle drivers are very friendly and always willing to help. They told us about the new app and how to get free reservations and such.

My first experience was super, drove from Shreveport, LA to catch late evening flight.
The pick up from airport and trip to parking was prompt. Vehicle was spotless friendly driver
Waited less than 5 minutes.

I use TPS 2 every time I fly (2+ round trips per month) and the points rack up. I always call for pickup when I land and have been waiting less and less for a shuttle as the years go on. Most drivers are friendly and hop to their feet to help you with your bags. Sure, there’s the occasional slow driver that doesn’t smile, but that’s okay — I just don’t tip him.
They always pick up the phone by the second ring and it’s always an efficient conversation with the folks on the other line.
A note of constructive criticism is that their point redemption is a bit weird. I haven’t found a way to reserve a long visit with a partial redemption of points (like if I wanted to park for 2 weeks but only had enough points for 1).

It’s easy to make reservations for a spot. As a member, it doesn’t cost anything. We’ve always had very nice drivers who are courteous and informative. We’ll keep coming back to the Parking Spot 2!

Always my choice for airport parking — Spot 2 at DFW and Spot at Love! Safety and security are the reasons for my choice as they are my primary concern. Staff is always friendly, efficient and helpful.

Great long-​term airport parking… if you know the process.
We were leaving on vacation the day after Christmas for a week-​long trip. Parking Spot has several locations in Dallas and in our hometown, Houston.
STEP 1: Signup for the PS Spot Club
I like using the Parking Spot when traveling. If you signup for the Spot Club, you can get a free day of parking for every 7 days paid. You will also see your reservations online, receive offers in email and can go «ticketless» (although you need your Spot Club card at entry and exit).
STEP 2: Reserve a spot.
Most of the time, you may not need to do this. When I called the DFW parking spots a few days before Christmas, PS2 was the only place I could find an opening. Recommended during peak times.
Note that Spot Club members get free reservations, while others are charged a $ 5 fee. Although I did not have the club card in hand yet, I was still able to get a free reservation after immediately signing up for the Spot Club.
STEP 3: Print your coupons.
PS has coupons included in mailers, but also offers coupons on a «hidden» part of their website. On the right side of the PS website, click on «Airport Locations» and then the location you are going to visit. A coupon link will appear that will save you a good amount of money.
I cannot find the coupon link on the regular reservations area of the PS website.
Returning from my holiday trip, I saved $ 25 on a week of parking using a coupon.
STEP 4: At baggage claim, call the phone number on your PS ticket to get a shuttle.
Although I normally see PS shuttles continuously going by at the Houston airport, I did not see this at DFW. Recommendations from other Unilocalers to call when arriving at DFW baggage claim is a great tip. We only had to wait about 10 minutes for the shuttle.
Ensure you also ask the driver what location they are going to before jumping on the shuttle. The shuttles are normally marked with their specific names and locations, but it doesn’t hurt to ask to be sure.
Other perks for PS include free bottled water (nice!) when exiting and car care services (I have never used them). PS also has an iPhone app, but I do not see much value in it. PS, please add your Spot Club card to Apple Wallet like all of the major airlines do. It would also be nice to automatically call a shuttle when I arrive at the airport.

Parking spot 2 has a big roof over the parking lot, not just a roof over the spot where rain and snow can still get on my car. Drivers are always friendly and helpful. Wait time and rates are reasonable.
I always keep their number on my phone. I call them as soon as I pick up our bags at baggage claim, and by the time I go downstairs to the pick up area, the bus usually shows up within minutes. The number is also helpful when you park and the bus driver don’t see you waiting at the parking lot. This happened to us right before Christmas, and as soon as I called, they sent someone to us right away.

This was my first time parking at the Parking Spot 2. I usually park at Parking Spot North and they were horrible, so I decided to give this one a try. They were extremely professional and drove me and my work team to the terminal safely. Upon my return, I made one phone call and in less than 2 minutes, a driver arrives to pick me up. WOW! This was the quickest ever! I will definitely come back here. Even the cashier lady was awesome and gave me a discount and bottle of water. The best experience ever.

Wanika was our driver to the airport. Very friendly and professional. Picked us up from our car promptly when we arrived at PS2 and delivered us promptly to our outbound terminal. Thank you Wanika for taking care of us!

Why is there only one bus that runs on weekend mornings? Management does realize that Saturday mornings are quite busy, right?

Parking spot 2 has dropped in service level. It appears that they know you have to park so they don’t have to try very hard.
Arrived early morning. No one at the gate but I had my Spot Card so let myself in and found the first spot. Quickly got out and watched for bus. One drove past in other lane thought they’d be back. Nope… watched them drive our of the lot.
Another bus came down my aisle. Got about halfway, picked up someone then turned down center aisle. Again watched them drive off lot.
So I walked to office building and idling bus. Got someone’s attention. He told me I needed to wait and they’d get me. I told him what happened and he decided he’d stoop so low to get me to airport.
Wait time at night is unacceptable. .story is similar.
There are other places and I’ll be using them from now on.

Covered parking is nice, but giving up on PS2. This company seems to have the fewest buses and problems answering their phone to arrange arrival pickups. You will wait less with other companies.

We’ve used Parking Spot 2 the last two times we’ve traveled. Big improvement over a previous lot we used. The driver was aware of our arrival and picked us up at our car in a timely manner. Pickup at the airport was a short wait. The driver dropped us off at our car. We always make reservations and have become a Spot Club Member.

I like the Parking Spot 2 much better. Nicer folks here. Unless, they’re all the same employees, just happened to run into a nicer one that day? I guess Parking Spot 1 is covered parking, parking spot 2 is not. I use them often when traveling out of Dallas Love Field. Reasonable prices & reservation fee is waived when you become a Parking Spot Club Member. Reservations are highly recommended on busy travel holidays as you get first priority when lots get full.
TIP: 10% coupons available in your airline magazine.

Horrible. We called at 10:34 for the shuttle to pick us up. At 10:56, called for the third time. We were the very last people picked up! We watched 2 Parking Spot South, 3 Parking Spot North and 11 hotel shuttles gather up everyone at our curb. The driver said they were really busy… although he didn’t stop to get anyone else so we were the only ones on the shuttle. He claimed there were «about 4» shuttles running… and yet we waited longer than the hotel shuttles! Ridiculous. SKIP THIS PARKING SPOT 2 location.

I’ve parked at TPS 2 about 5 times now. The parking is a breeze if you make a reservation online. I’ve reserved as late as 11pm the night prior and have had no trouble, although none of my travel dates have been holidays. There usually a shuttle following me to my spot, so I don’t have to wait for pickup from my car. However, I’ve always always always had to wait to be picked up FROM dfw airport. I now always call ahead for a shuttle when I land. Even with a call, you can expect a 5 min wait… which feels like 20 min when you want to get home asap.

Worst managed branch seen to date and I travel quite a bit. Very slow on both ends and not courteous on the phone either. Try another parking spot branch at DFW. They can’t be worse…

I always park here when I fly, it’s super easy. The shuttle always pulls up as I’m getting my suitcase out, they keep an eye on you as you drive in. On the way back, the shuttle is easy to spot because it’s the only one that says 2 (no need to remember north or south), they drive around frequently. I’ve only had to call them once when I arrived around 11pm. They drop you off right at your car and the drivers have always been nice & helpful with my suitcase. Parking spot 2 recently added a new van to their rotation (although it isn’t enough to make up for the super bumpy construction roads of DFW).
Tip: Always use a coupon! Coupons are provided on their website for specific locations or can be found in American Airlines’ in-​flight magazines ;-) If you travel a lot, might as well sign up for their card, easier to track down receipt to claim on expense reports.

Ample service to the airport, but took an hour to get back. Every competing service including every hotel shuttle imaginable came by at least 3 times before PS2 showed up. even though I called ahead.
When I can spend a week in a city and receive shuttle services within 15 minutes from companies whom it’s not their primary service, I feel it’s unacceptable to have to wait an hour for a shuttle that I paid specifically for.
So after a week away from home, dealing in planes, trains and automobiles, I’m understandably frustrated because my most recent experience, PS2 is the only one who didn’t live up to their end of the bargain.
I’m greeted by a family whom I missed and missed me, and offering up the bottled water I received as compensation for my crankiness didn’t fly with them either.
I’ll pay the extra few bucks to park at the airport or try Park N Fly next time.

Always easy and clean! Nice smart drivers, resort style baggage help, overly grateful for a few dollar tip and the access from the Parking Spot 2 is the best for anything east and south of DFW

when I showed up, they had no spaces, so I had to leave my car and then they parked it. I am pretty sure it was left outside for a few days because it was super dirty when I came back in town. But I did get to pay for 14 days of covered parking.
also 30 – 40 minutes to be able to get dropped off because we had so many people getting dropped off and this was 10am on a weekday.
Then I got to wait 40 minutes for a shuttle bus when I came back. I called the office number multiple multiple times in the 40 minutes but no one ever answered the phone.
I would give them one star but hey they didn’t damage my car and my car wasn’t stolen.
I wasn’t able to use my coupon either because no one was there to leave so I got to pay full fare and I asked if I could use it on the way in and they told me no.
This is probably my fourth time with them, and it’s not been good, not this bad, but never good, so I’m done.

I LOVE the parking spot at lax and in Phoenix. I think I’ve been so spoiled by them that I expect more than just average service. They are okay, but not great. I used my spot card and didn’t get offered a newspaper when I pulled in. The driver was completely out of it and must’ve asked each of us at least twice which gate we were at and told one of the customers to call the airline. Ummm, aren’t you able to obtain that information based on flight number anyways? The driver who picked me up was scatter brained as well– she tried to carry on a conversation but without really paying attention. I miss Phoenix and lax parking spots– I never had a mediocre driver or experience with them. Nevertheless, they get the job done.

Gotta call these guys when you are headed down the escalators, typically very responsive (unless in terminal D or E). Usually a crap shoot as to which location will show up the most (2, N or S).
but for the LOVE OF GOD _​PLEASE KNOW WHICH BUS YOU NEED
I want to strangle each and every person who shops the bus I’m on asking «are you XX bus». Really READ THE CARD THEY GIVE YOU and PAY Attention.
the other idiots I just want to kick in the groin «are you the _​_​_​Hotel shuttle?» Does it say «_​_​» anywhere on the outside of the freaking bus covered in SPOTS? This is not rocket science… just wake TFU!