Kohl’s

Total lack of help from sales people. There were 3 in my area. I was the only customer in the men’s area. I left without purchasing anything and will never go there again.

I had the worst customer service today. Employees were not helpful and rude especially a young girl whose name I believed was «helen». Everything in the store seems to look very unorganized and piled up. It is always hard to find correct sizes because everything is never in the right place. The section for ladies my age is extremely disorganized to the point where i get a headache. Dont recommend coming here at all. It also feels unsafe because two of my friends have gotten their cars broken into. DONT COME HERE!

Everything is basically in piles with no organization. Rarely do the hangers ever to represent the correct size, if it’s on the shelf, forget about it… complete disorganization in the men’s dept.

I ordered a Juicy Couture Backpack at
. I was super excited, the Backpack was reg $ 99 and on sale for $ 39.99 after my discounts brought the backpack down to $ 25. I was too happy. I ran and grabbed my credit card confirmed the price as soon as I confirmed the price it charged my credit card $ 53.48 immediately. Price changed during confirmation, I was livid. I immediately called Kohls customer service dept. explained what happen. The csr told me that the charge would fall off, it was only pending because the bag wasn’t available for store pick up and that’s why I never received email confirmation for it and she placed another other order for me with correct price and shipped it since it wasn’t available for store pick up. I wake up the next morning, I now have 2 charges pending and an email stating order ready for store pick up and another email stating your bag has been shipped. (both same bag). I had to go into the Kohls accept and return the $ 53.48 backpack and wait on the same backpack to come in the mail. Awful experience, I will never use
for the simply fact, they charged me more after I confirmed lower price, but NOONE could explain why their website did that. I will shop in the store if I decide to shop at Kohls again. Noone could explain why it would charge my card anyway if item wasn’t available. I don’t recommend
Go inside the store if you must shop here.

I ordered a space heater. I received a box missing screws to assemble the heater, the user manual and the remote. They kept me on the phone for an hour and did not resolve the issue. They said they had to get with the manufacturer to see about the missing parts. The heater I purchased is out of stock. It seems it will never be back in stock.
I was told to take the giant paper weight to the store and wait for them to investigate. I asked them to send me the next heater up from the one I ordered at the same price, ship it overnight and let’s call it a day. Again, I was told that I would have to wait until they conducted their investigation.
What I requested is regularly done by companies who care to make their customer whole. I know this because I have worked for companies where the satisfaction of the customer comes first.
I did not purchase the product from the manufacturer. I purchased it from KOHL’s. Kohl’s should get my issue resolved in a way that does not cause me any more money and wastes as little of my time as possible. Kohl’s has a problem with their vendor and THEY should wait for a resolution from them.
They will not give me a manager’s name and will not give me their full names. Both are shady actions of companies who deny the customer the ability to name those they spoke to fully.
«Debbie?» «Debbie who?» «We have quite a few Debbies…» See how that goes?
My original post on facbook has been hidden by Kohl’s to «secure the nature of my order number». MY ORDER NUMBER WASN’T ON THE POST. I wonder how many posts they hide with flim flammy excuses such as that one. THANK YOU Unilocal FOR NOT ALLOWING BUSINESSES TO DO THIS. I have since re-​posted on their page and will continue to do so until this is resolved.
I asked for a call back from a manager ³⁄₃ I did not receive a call. I called Kohl’s on ¾ and while the young lady was very pleasant, she could not provide me with a managers name either. She could not help me in any way.
Got the survey in an email today. One is the loneliest number.
As of ³⁄₅ no call.
Maybe they’re busy reading «Customer Service For Dummies» Hopefully if anyone else has a problem they’ll have a clue as to how to handle it.
BUYER BEWARE!

Open 24 hours through Christmas Eve for all of you last minute shoppers! I’ll come at am in the morning any day to miss out on the chaos that’s gong to happen at 7am and after! There’s only about 20 cars here now… Thanks Kohls!

I hate to say this but always a mess. l hard to find your size and if it is not hanging on the wall… Forget finding the styles… Most of the price cheeks we offline or not even there. Just a blank square where they use tobe. Staff is ok. Too busy to help and really can’t find anything you need. You are on your own.

This use to be my favorite location, and now I only come here when I shop online and have to return things. It always seems really unorganized here. The last time I came here was the last time I physically shopped at a Kohl’s. I saw some boots that were on sale that I absolutely fell in love with. I couldn’t find anyone around to get me the other boot that was on display, because that was the only one available with my size.
I went to the front and told a manager, so the manager asked some guy in the shoe department to help out. 15 minutes later this guy is still not to be found. Finally he came to the front to tell me he couldn’t find the other boot. So basically I have one boot but you cannot find the other one in the back, did you even look? No apologizes from the manager for making me wait too! Well I went on kohl’
and found them and I am happy and have received so many compliments: D

I typically have no problems shopping here, and for the most part the staff are just as helpful as can be. Maybe it’s post holiday season, but rather than have a conversation with me the cashiers were discussing evening plans, gossiping about other workers, and generally just ignoring me. On the bright side the women helping me find the right sizes when I know I dragged her away from something else was super helpful.

I went into Kohl’s yesterday with my boyfriend to make a exchange. We had a very sweet girl helping us, but the computer wouldn’t ring up properly for her, so she went to ask Lauren (the store manager). Our transaction ended up being more complicated than we thought, but Lauren was extremely nice and helpful about it, and went out of her way to take care of us. Thanks Lauren!

Epic fail!
I just had the worst experience at a Kohl’s. They were understaffed. Lines were incredibly slow and long. And then when I finally got to the check out, the cashier messed up and so I had to walk all the way back to the customer service to fix her mistake. And yes, I had to wait in a line. And then when I talked to the manager, he simply did not care. So I returned the merchandise. And he didn’t care about that either. What a jerk! I feel sorry for the people who work there with him.

Totally sometimes I forget about this place. And I dont know why. They have amazing home goods, kitchen goods, and tons of clothes, shoes, and more. Whatever you need, just come here. The store hours at this location are crazy cause they stay open super late, like 10pm. So I must say, forget going to the mall if you are in a hurry, they have suits for men, dresses for ladies and an entire kids department. Also alot of the stuff you will find a wal-​mart are here and maybe a little cheapier. Keeping in mind to sign up for Kohl’s Cash. You get a lot of rewards with this program. And its free. Also check the newspaper as Kohl’s has a lot of $ 10 off coupons with a purchase of $ 20.00 dollars. And sometimes you get a free Kohl’s $ 5.00 towards your purchase in your email box. So sign up for their emails too! Have fun shopping

CLEAN ORGANIZED Love me some Kohl’s cute clothes and LOVE LOVE LOVE the DEALS and SAVINGS!!! I always get compliments on my style and outfits 85% comes from here!!! Cool people always looking to help you and not crowed even when its busy can take your time to see all the deals and special sales!!!

I usually love shopping at Kohl’s. especially when I have coupons to use! I really was shocked to see how cluttered the store looked! The dressing rooms were full, I mean, FULL of clothes people had tried on and left. The rack for clothes people did not want was too full to add any more. The associates were talking & laughing, placing clothes ON THE FLOOR prior to the tables! Gross! The managers need to open up their eyes!

Great Selection — Great Prices — Plenty of Registers Open

I went in to buy a bunch of clothes and shoes and realize that I forgot my coupon that I was mailed because of their credit card promotion.
I asked the manager if there was anything he could do, but he said there was not.
I usually spend between $ 300-​$ 400 and I did not buy anything because of this.
I work in retail and know how bad of service this was!

The perfect stop for a quick shopping trip. They have a large, well maintained store and their customer service is exceptional. Definitely sign up for the Kohls Charge card since it gives you access to upto 30% of coupons and frequent $ 10 for every $ 50 Offers.

I can’t say enough good things about this place! Any time I’m in a financial or wardrobe pinch, Kohls always delivers. There is always a sale, quality clothes, and good accessories. Don’t sleep on Kohls!

In this review I will reveal to you key secrets to shopping at Kohl’s, so read up as I’m about to save you mucho dinero…
First secret: Kohl’s is really two department stores in one; It’s both a full price retail shop, and a deep discount store. Lazy suckers that pop in for a quick shopping excursion get the worst deals and pay full price for everything. Educated, planned, patient shoppers can save around half off the retail price, and sometimes more.
Second Secret: The secret to turning retail into deep discount is by stacking coupons and discounts. Sign up of Kohl’s deals in e-​mail, get a 15% off one time coupon. Get a Kohl’s credit card, get another 15% coupon. Then wait for a once-​about-​a-​month sale for 20% off (a certain day), and shop then to get 50% off!
Third Secret: You get the best stuff before the mob shows up. Kohl’s extends it’s hours for certain holidays and sales events, so make sure you get there early in order to grab the best loot. And remember to ask if you don’t see something on the shelf; they sometimes have more stock in the back.
Kohl’s is all about working the sales and promotions. You need to be patient and wait for the sale coupons to come in the mail, and if you are you’ll save mucho. Tip: You really need a Kohl’s credit card to increase your savings (they apply some discounts only if you pay with their credit card) — just make sure you can pay off the balance when due, as paying interest on a sales item brings it back up in cost — which is another tactic Kohl’s management is probably trying to do to reduce the discount.
Happy Kohl’sing!

Great place to go for a quick shopping trip.
Your typical Kohl’s, everything is laid out nicely, good brands at good prices.
The shoe department can be a little nerve racking trying to find a size, but you can usually find someone to help out.
You can find any type of clothing you need at Kohls, and there’s usually some type of sale going on.