Dermatology Office At Baylor Irving

Worst customer service ever!!! They wine and dine you until they have your money then NOTHING. They are about making money and don’t care about there patients. Go to a legitimate dermatologist this place is just a OVERPRICED SPA!!!

This is my 2^nd dermatology office I tried & all I can say i am still looking for dermatologist.
Waiting room is tiny & charis are all crowded in the room. I will say it was the smallest waiting I ever been into.
when i saw Dr. Turner… all I can say… «I am not so sure…» feeling. Would you hire an overweight personal trainer? Would you hire crappy dressed person to be your wardrope makeover person? Would you go see a plastic surgery doctor who looks like had an awful face job? You definately won’t see a dentist who has all messed teeth, right? You know where I am going…
But I was already there so I showed her my Keloid scar & asked for a steriod shot to calm my scar down. She gave me a shot and also suggested a scar cream. I asked her «my other dermatology doctor told me there is no cream that can get rid of my scar.» Her respond was «I disagree!». So she gve me a perscribtion & said this compound pharmacy won’t charge me if I don’t want it or if my insurance won’t cover it.
Well, all I can say that compound pharmacy charged my yearly spending account $ 50 then sent me the cream I didn’t even authorize it. I returned the cream & they say they will reimburse it but never got the money back.
When I called them, they said they refunded but my perscribtion company couldn’t find the record.
So, I don’t know who to ask $ 50 back.
Why is it soooo hard to find a good dermatologist & dentist in Irving???