Days Inn Irving Grapevine DFW Airport North

Stayed here during a lay over due to a cancelled Spirit Airlines flight. There was nothing nearby except a Denny’s and a run down gas station. The room had a musty smell and suspicious stains. Also, someone must love eating ribs in the parking lot.

0 stars for TERRIBLE pick up service. We flew in to the airport @ 10:30pm and called them right away. They said it would take 10 – 15 minutes (which is accurate). 11:00 came along and still waiting, so I called and they said he is on his way and it would take 10 – 15 minutes. 11:15 and still no pick up, so my husband called. Same story, but my husband spoke to them until the driver arrived at 11:30…ONE FREAKING HOUR LATE! Instead of apologizing the driver blamed it on us and said that we were on the upper level and he had been there multiple times. What a joke, we were where he picked us up for the whole time and saw every other hotel pick up 3 – 4 times. Then he picked up another lady and she said she had waited over 40 minutes. He then decided to drive to other terminals saying he had to pick someone else up but never did. We got back to the hotel 30 minutes after that. The guy at the front desk was apologizing, but they should choose another 3^rd party to transport their guests.
I DO NOT RECOMMEND THIS DUE TO THE AIRPORT PICK UP/​DROP OFF SERVICE.
If you do not need that then there is no complaint.

I know what to expect when I stay at a Days Inn, which isn’t much. What I have come to expect from Days Inn is a clean, no frills room with an air conditioner that blows cold, and a continental breakfast that barely qualifies as continental. That being said, if I’m traveling alone and just looking for a cheap but comfortable place to stay overnight I have no problems staying at a Days Inn. I’ve rolled that dice so many times without picking a loser that I figured «What the hell, $ 56/​night for a Days Inn isn’t too bad considering it is UT/​OU weekend…»
…I finally crapped out.
I finally found a Days Inn that I would never dare to stay in again. The room was far from adequate as the stench of stale cigar smoke permeated through the walls, especially the bathroom. The room was barely big enough for one bed, much less two and yet this room included two full-​sized beds. The wall between the far bed and bathroom had cracks in the surface of the paint and sheetrock that looked like someone had jumped onto the bed and bounced off hard into the wall. As soon as I stepped foot into the room my shoe stuck to the carpet as something sticky was spilled on the floor and never properly cleaned by housekeeping. The walls were paper thin and the noise coming from the AC unit NEXT DOOR was so loud I could barely sleep. Add into this the fact that the door to the room had an inch-​wide gap at the bottom and I officially felt like this room may have been the worst I have ever stayed in. The only saving grace for the hotel was that they allowed me to check out after the first night and not charge me for both nights.

0 star for the parking: they allow airport parking on the property and do not reserve any parking spot for the motel guests. We have to park our car at the fire line area. The guest safety is not a priority here.
1 star for the amenities: our room (#315) has a an iron, a working coffee brewer, an old microwave oven which has a dial timer, a dusty hair dryer, a cracked sink, a stained towel, a broken bathroom door, a mold bathtub. An cable extension is installed by the bed.
2 star for the building and facilities: Overall, the external is clean. The elevator is super slow to close the doors. It does not have any button to close the doors. Soundproof is poor: I can hear people walking and luggage rolling by my room every time. I can hear the noises of door closing from next doors.
3 star for pricing: I paid $ 44 per night. Compared to the facilities of other Days Inns within the same price range, this one is a little pricy.
4 star for staff: friendly.

HORRIBLE parking/​pick up service from airport system. We just picked our bags from the terminal and called at 610 AM. They said «we will be there within half hour». Actual pick up time 7:20 (more than an HOUR), which prompted us to write this review. Has the management learned ANYTHING at all?
The bottom line here is you get what you pay for.
Let me emphasize this again — HORRIBLE service.

Our stopover hotel on a road trip from Colorado to Florida. For a short overnight stay it was okay. The staff was friendly, the room was clean but the water pressure was not the best.
Beds were comfortable, parking lot was well-​lit and the breakfast was just ok.

Good for the price!!! My room was really clean they serve hot breakfast for three hours. Front desk staff were friendly. There is a outdoor pool and a shuttle that comes every 45 minutes. Denny’s is a walk away along with a gas station. For 50 bucks you can’t complain. The only thing I didn’t like was the flys outside of the room by the light but no bugs were in my room. Place was decent!!!

How do you give less than star? This place deserves like 5 negative stars. If you are not planning to conduct an illegal autopsy on a space alien from New Mexico, shady business with a low pay, low level Chechnian mobster or filming a zero budget horror movie DON’T STAY HERE!!! The service team here is as friendly as pissed off Klingons, the drivers were trained by Jimmy Hoffa (and they flunked) and the facility is maintained by an ex employee of Atila the hun!!!

I can’t say anything about the hotel itself. But do NOT use this hotel for airport parking. Although the staff is polite they have no idea how to handle customers and will deal with phone calls first even with a line of people at the front desk. Apparently the shuttle doesn’t make the proper rounds unless told 10 minutes prior to scheduled time and it’s my fault that I missed it even though I had called ahead hours earlier to book my spot. Hotel wouldn’t pay for the taxi to the airport I had to take to keep from missing my flight. On the return back I was put on hold for 5 minutes before finally hanging up and calling back again and the phone was answered by a receptionist who realized she had forgotten I was on hold. Long story short don’t park here, I certainly will not be making this mistake again.

The RUDEST front desk «employee» named Kay was extremely unhelpful and unprofessional. After he sent the airport shuttle away (it arrived at 2:30 am rather than 2:45 am like we had scheduled it) we asked him to call the shuttle and let them know we were outside. After waiting 20 minutes, I questioned Kay on the status. He impatiently said he had called our room two times with no answer and pointed at some sign in sheet and asked «if I could read». I told him again (my mother had already explained at 2:40am) that our phone had not rung. He had not called. And yes, I, in fact can read. I can also hear a telephone, had one rung. He tried to insist that the shuttle was «outside» at some point even when the front desk had a clear view of the empty driveway.

The room was small, but pretty clean (e.g. there was someone’s candy wrapper on my microwave), and the décor was not outdated. The staff was completely lovely. Considering the bargain, I was glad I stayed here.

I didn’t have these itchy bug bites on my legs when I went to bed at this hotel last night. Just sayin.

Airport parking at day’s in was the worst experience I could imagine, short of missing my flight.
I booked my DFW airport parking through
. After booking, I received an email which contained the following information:
SHUTTLE INFO
Shuttle Schedule leaving from the hotel are 4:00am, 4:40am, 5:20am, 6:05am, 6:40am, 7:20am, 8:00am, 8:40am; 9:20am and every 40 min thereafter. Please call us at least 1 hour ahead to sign-​up for the shuttle. On your return to DFW please call us at (972) 621‑8277 to request your return shuttle.
Therefore, on the morning of my flight, I called to book the 6:05 shuttle time. I had this all planned out according to the email, where I would make it there at 6:00 and be ready to leave at 6:05. I have used this service before and I had to wait 10 minutes because the shuttle was late. Upon calling, the front desk man let me know that the shuttle left at 6:00 instead of 6:05. I let him know that I would try to be there ahead of time, but it said to only call an hour in advanced, so that is what I did. At this point, being there early would be difficult as I lived a half hour away.
I was on my way and called the front desk and let him know that I was five miles away and I would be in the parking lot right around 6:00am and I would be ready to board by 6:05am as the email said. He said ok and said if I missed that one I could take the 6:40p. I explained that I could not take the 6:40am shuttle, as my flight started boarding at 7am and I would miss by flight. I confirmed that I was very close and that I needed to make that shuttle.
I pulled in the parking lot at 6:01am. I was in the front desk filling out my paperwork at 6:03am. After filling out the paperwork and letting me wait 5 minutes, he let me know I would have to take the 6:40am shuttle. I reminded him that I could not and of my disappointment. I even showed him the email that said 6:05am. He proceeded to argue with me and just kept saying that he told me on the phone 6am. I explained to him that as everything was planned out, after he had told me that I would need unit 6:05am. Not only that but I also stayed in constant communication letting him know where I was at an of my situation and time of arrival. Instead of offering to help or any type of a solution, he just continued to be very difficult, accusatory, and extremely rude. I asked him to refund my parking and I would just drive to the airport and park. He said he could not do that. He continued to argue with me that I arrived and still had to fill out paperwork and I would have missed it anyway. At this point, I was beyond disappointed and only worried about not missing my flight. He gave me a card and said I would have to call back tomorrow to ask for a refund but he didn’t think this was possible.
I am extremely disappointed in this whole situation. First, the email was wrong. When I was given the correct information, it was too late to make an adjustment. I stayed in constant communication letting him know how close I was so they could hold the shuttle 3 – 5 minutes for their mistake. After that did not happen, he was very rude and just continued to accuse me of the problem. I have worked in customer service. It was extremely unacceptable. I recommend your management team make your employees read the book Excellent Service, Exceptional Profit, as myself and my team has. Specifically pay attention to the Italian Momma Method.
In order to make this situation correct, I would like the amount I paid to be refunded, this was $ 33. I would also like a credit of $ 20 to be used in the future. I would prefer this to be to GlobalAirportParking, since I would prefer not to use your service again. However, if that is not possible I would be willing to give your service a chance again if you make this right. I feel the $ 20 credit is deserved because I had to use the Remote North parking, which is $ 9 a night for the 6 nights I used it… a total of $ 54 – $ 20 more than I would have paid using your service. Please correct the situation as soon as possible by calling or emailing me.

I didn’t stay here but went though them for ground Parking and airport transport and it was a terrible experience. The shuttle to the airport was 30 min behind and the shuttle to pick up from the airport didn’t come at all!!! I called 3 times, waited over an hour, and ended up taking a taxi !!! Worthless !!!

I really wasn’t expecting much, so for me to be let down SO spectacularly is almost comical. Free wifi, free parking, free breakfast, free airport shuttle. Nope, nope, nope, and sorta.
The free wifi is completely down. Not a huge deal, I have a data plan.
Free breakfast, cereal. Just cereal.
Free shuttle, well, there is a «possibility» they could charge me for the return trip. Wait. Wut? Oh, and it tends to run late. Great.
Free parking. Here is the kicker. You ONLY get to park here if you are physically here. So I can use the airport shuttle, but I now have to use a 3^rd party parking service to park when I’m out of state? What was I supposed to do with my car after I got to the airport via the shuttle, tell it to drive itself around town until I get back? I called the 3^rd party parking service «I’m sorry ma’am that hotel is completely sold out of parking. Oh no, looks like all the surrounding hotels are sold out too.» Um my flight leaves first thing the morning of checkout WHAT AM I SUPPOSED TO DO??? Leave the state and hope my car isn’t in an impound lot when I get back? Well come to find out the manager can open up a spot tomorrow when he gets in, at which point I will be 30k feet in the air. So now I get to cross my fingers that he doesn’t forget and *whoopsies* tows my car while I’m away. When advertising free parking, they mean they’ll roll the cost of parking into the cost of the room, then charge you or threaten to tow you (which they’ll do before telling you there is a parking service) which, speaking of service. Rude. Rude rude rude, I hope the front staff comes back as dung beetles in their next lives

DO NOT BOOK PARKING WITH THESE PEOPLE. I booked parking at 11pm the previous night. I called them in the morning at 5am to confirm my shuttle for 6:40…the told me it was book and that I would have to get on the next shuttle. Like seriously… my flight is at 8:20. It is now 7:20 and the next shuttle still has not arrived.
Oh I also tried purchase breakfast when I got to the hotel… this strange Indian behind the counter looks at me and says «no card. it is 5.00 cash»…when the sign beside me on the desk CLEARLY says breakfast is $ 4.00
This place is a joke. Spend a couple bucks more and book with a better hotel.

Horrible customer service. That’s all I got to say! I waited in the lobby to be helped and after a long time of waiting I. The line I was treated poorly and with a bad attitude. Not the greeting you want to have after a long day at the airport and feeling tired and hungry.

It’s an ok motel for $ 30 per night from booking on Hotwire. I don’t like that sometimes that maid service come around 9am if you want to sleep in on the weekend. The wifi is super slow at this motel.

Free WiFi and weird employees? Ok, well let me tell you a short story.
Arriving at DFW airport with a 12 hr layover and in desperate need to sleep, I had book a room at this hotel through Expedia. I called the hotel to have the shuttle come pick me up which indeed I found very convenient. The shuttle driver was very talkative and told me there were a couple places within walking distance to eat at. Getting closer to the hotel, all i see is commercial and industrial companies surrounding the area which was pretty spooky given it was 11pm at night. (in my head hell no I’m not walking around here alone) Upon arrival, there were 2 Indian guys working at the front desk that were not wearing any type of uniform just casual jeans and t-​shirt. I asked them if there were places that delivered food at this time of night, and they told me Dominos Pizza. Asking if there were any other choices, one responds back to me «What? you don’t like pizza or something? «Ok that’s either rude or very sarcastic. Going up to my hotel room trying to find it, I see the light on the outside of my room is burnt out which made the area even more spooky. The hall was dead quiet and looks like i was the only one around here. Hated the place, the room was clean but the sheets looked like they weren’t washed in awhile DISGUSTING!!!
Save your money and go somewhere else, this place was an absolute reck.

This is not a great place, let’s just start with that. You get what you pay for here. It’s super cheap, and if you’re only staying a few hours, you don’t really want to pay a lot.
Pros: There are free shuttles to and from the airport, there’s free breakfast, and free wifi. That sold me! Breakfast was good (large variety), and the staff was nice. Also, microwaves and refrigerators in the rooms!
Cons: I felt dirty the whole time. Only 1 of like 4 outlets that I tried worked, but I was too tired to complain. I had to plug my phone in in the bathroom. Half the buttons on the remote didn’t work, and I’m pretty sure there were bugs all over.
Overall, do not stay here for an extended amount of time. I can’t knock it too hard because it’s not trying to be the Embassy Suites or the Wyndham etc. It’s a cheap place to crash and have breakfast and head to the airport.