O’Charley’s Restaurant & Bar

Terrible, just terrible. There was a wait for the dining area so my girlfriend and I took a seat at a booth in the car. The server was very short and voiced to us that she was upset about «how tired she was». It took 20 minutes for us to get our drinks and when we finally did there was something black floating at the bottom of her drink. We sent it back and just asked for the check, which took another 20 minutes to get. The manager was just as useless as the server. Will not be going back to this location.

I wish I could give this place a negative star review. I grew up on Ocharleys and since I moved to Texas, there’s nothing that compares to it. So of course when I’m in town I have to go. This was the worst experience I’ve ever had. From the server that was short with us and annoyed with every request, even though we were very nice to the dirty tables and floors. This place was disgusting. I was afraid of how my food would be handled. Not to mention my salad was bland, the dressing was watery and my brothers had the loaded potato soup. They said it was bland. I ordered the catfish dinner and it was ok but the fish and fries weren’t fried long enough. I won’t be coming back. Plus I heard that they have closed several of their other locations so I guess this one’s on its last leg too. It’s too bad. I’ve had a lot of great memories with this franchise and have always enjoyed the food.

As usual greeted with a smile and seated IMMEDIATELY! It’s not free pie night but I’ll be getting some anyway.

There was a wait in the dining room. So, I took an open seat at the bar. I ordered the Louisiana sirloin with bacon smashed potatoes and baby green beans. I ordered the steak medium, and it came out a little less done than I normally prefer, but not enough to send it back. The seasoning was good, but there were a couple places that were a little rubbery and hard to cut. The potatoes were great, and the beans were plentiful. I washed it down with a tall Blue Moon. To my surprise, the bartender told me it was Free Pie Wednesday! While I’m normally a chocolate guy, but she suggested the peach pie, and I wasn’t disappointed! Everything hit the spot!
The service was friendly and food was tasty. Just what I needed.

As far as the food go’s it’s great! But as far as they treat their employes is a whole other deal! They don’t pay them for what they are worth. And then when you get hurt on the job and are on med leave they fire you with out even telling you. Till the doc send you the bills.

Good food and good environment. The only complaint is that their service is a little sub par. Carryout seems to always take a little longer than it should.

Christmas Eve Day, my family was in town and we were trying to find a place that was open we could all go to. We stumbled opon O’Charley’s. I’ve been to others ones and never been «wowed». Let me tell you, we had 6 adults and 5 kids, the kids were in a booth and we were at a round table. We had 1 waitress, we called her the rockstar. EVERYTHING we ordered was excellent. We had steaks and salmon, alcohol drinks and the kids all had burgers n such. We were very inpressed with the whole experience and it showed. We left a great tip, which the waitress even cam back out and gave each of us a hug. We had a great time and a great meal. Thanks.

For a chain, surprisingly good, reasonably priced food. Drinks are reasonable, and the wait staff are, for the most part, great. Wed nights are free pie night, and it is very good pie.

Great American dining here. This place definitely beats out Applebee’s and TGI Friday’s! The menu is full of delicious options, such as honey drizzled fried chicken, steak and chicken tenders combo, and a few burgers.
The service is always great, except one time, but she must have been new. I think the same guy has been the manager for a few years now, and he is always making rounds and making sure you are having the best experience.
The food has never failed me. I go for a variety of options, and I have not had any issues with something tasting weird or being cooked improperly. The rolls are great, so don’t eat too many and ruin your dinner! Also the strawberry lemonade is liquid crack! I usually drink 5 or 6 of these, and they are made from scratch at the bar.

Visited tonight with the family. While our server was initially pretty good and very nice as the dinner went on you could tell she was getting annoyed with being there (similar issues at tables around us). First forgot to bring my salad and when I asked her about it when she brought our meals she got an attitude that I wanted to ask her about it. Also she didn’t bring any condiments for my sons dinner even though we asked for those prior to her bringing the meal. When I cut into my steak it was overdone to a well done, I ordered medium, and it was cooked on a griddle like how you would get it cooked at an IHOP or Denny’s which I thought was weird since they boasted about their steaks, but didn’t want to treat them like great steaks (I didn’t mention the griddle thing about the steaks I just let it go).
After I mentioned the overdone steak she got really annoyed and disappeared the rest of the time (maybe she got sent home for making so many mistakes like I said I overheard other tables with similar issues). I thought maybe I was being too picky, but every issue was about an actual issue and not just something in my head so maybe I just caught the server and restaurant on a bad day. We’ll visit again for their brunch because we like that and typically try to go for that, maybe next time I should remember that.

Seriously, quite good… The steak was excellent and service professional. I have steak in Texas and Kansas City (Kansas City having the best I’ve found thus far) and the cut presented here was a pleasant surprise.

usually a good place to go have been here before and our server was very pleaseant