Hobbytown

I received a coupon on October 19^th to my email address offering me a $ 20 off coupon.
I asked my fiancée to purchase a Spektrum AR7700 receiver from your store at 8326 Castleton Corner Dr, Indianapolis, IN 46 250 on
November 11^th 5:00pm.
I sent her the coupon from my email.
First of all she was ignored by the two clerks who were talking to each other.
When she went to pay for the purchase and presented the coupon she was interrogated about the validity of the «barcoded» coupon.
Secondly she was told the coupon was only valid for 20% off when it clearly stated $ 20 off.
There were 2 clerks one of them heavier he is the one who continued to interrogate her repeatedly for 5 minutes asking where she got the
coupon? Checking the coupon bar code against some post-​it note. She then had to call me and I had to provide my phone number to look up the
record for the coupon before they agreed to accept it.
She was very upset about the experience and felt as though she was attempting
to commit fraud against your store.
I know barcodes can be autonomous created for each email. Reducing fraud. The responsibility of fraudulent emails should not fall upon
my girlfriend.
We are African Americans and very sensitive about being treated differently.
I am a regular customer at your store who was made to feel uncomfortable by
continuing to patronize your business. This is unacceptable behavior and
should not be tolerated.

So I saw this was the only place in the area that sold Gundam model kits. I was visiting from California. I see that it has fair prices compared to back home. My dad, brother in law, 2 nephews & me drive there. We get there, the first person I talk to is very nice & tells me where to find the model kits. I’m there for about 10 minutes. Looking what to get, I meet other modelers there & we all have a swell time. I decide what to get. I get to the cashier & I notice he’s a little quite but I did see that the customer service wasn’t the best so whatever. When I’m leaving the store I get told by my dad & brother in law that same person basically told them they were gay. Saying in Spanish ‘what are buying doing with those dolls’ (they were buying a toy for my niece) ‘are you guys switching to the other team or are you already there’ ‘oh & it’s all pink’ I myself don’t have a problem with people being LGBT. I know in this state its legal for a Business to not help out individuals that are lgbt but at they same time I believe they have no right talking about our sexualities. If has a problem with lgbt he should’ve kicked us out from the get go. But even after taking our money. That just isn’t right. The guy’s name was Andre G. Never going there again

I buy all my RC parts here most of the prices are same as online and they have plenty of stock to choose from Bob use to help me but he’s gone some of the new faces aren’t that knowledgable but if you have a part number they can help you…

First of all, I just want to say that I wish there were some great small independent hobby shops in the Indianapolis area, but I haven’t found any that aren’t a hole in the wall. I think it’s sad that these types of shops are disappearing.
On that note, this particular chain store is huge and should have something for nearly every hobby. They have a pretty large amount of HO and N scale train stuff, including locomotives, train cars, track and layout materials.
The other location on the South side of Indianapolis lacks inventory, especially in the train department.

My husband loves this store. He builds gundam models and this is the only place in Indy that carries them. They have a decent selection and they even get in new ones pretty often. They have a wide range of other models.
We were also looking for a specific paint and they had that as well.
I think some of the things they sell here are a little pricey. For the paint I would prefer to go to an art store with a larger variety.
Also the people who work here are knowledgeable and helpful.

This place will have most of your hobby needs, depending on the hobby, of course. Walking in, you feel a bit like you’re in a tool store. It’s kind of like an Ace Hardware, only completely different product. You know how you walk into Ace, and things seem a bit foreign? This is pretty much the same way. They don’t have the paint that I need on hand, but they have a couple other supplies.
Airbrushes, rubber snakes, glue, springs, vinyl. Seriously. The place will seem pretty random, but it all comes together.

WOW! Aside from Lowe’s I think I could live in this place. it was so exciting to see all the cool toys. and fun things to play with in this store. plus super friendly, knowledgable staff.