AT&T Authorized Retailer

Went in to upgrade my sister’s ancient iPhone 3gs to the new 6s, Cody made it really easy, and we were in and out really fast.

The best way to get problems solved or questions answered from AT&T is to email them at
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Sweet service! Cody took great care of us– professional AND personable!!! We only go to the authorized stores– so glad this one is here!!! Nice and close, too.

Finally got myself a new phone with a new service provider. The customer service was out standing! Cody helped me out. Very easy to talk to and very personal. He made sure that I didn’t have to wait long and accommodated to all the needs to be met. Top notch individual. I know If I have any need to return I have complete confidence it’ll be stress free.

Visited this store after being on the phone with AT&T Technical service twice for 30 minutes each time & no help. Lucky for me Cody was working & within 20 minutes he had my phone working, it needed to have a Network upgrade. He was extremely patient & courteous.

Shout out to Cody at the Huntington Beach 5 Points AT&T store. Thanks for being so helpful to us last weekend in replacing my daughter’s stolen iPhone. Not only was this young man extremely helpful, but he moonlights as a stand up comic! Just kidding, but seriously he had us laughing the entire time. Keep up the great job!!!

Dominique and Cody were so very kind and offered great customer service! Very knowledgeable about services and able to explain with friendly smiles! Thanks guys. I will be back to this location for my future phone needs. A+++++

Great customer service. Thank you Daniel Jones. He was getting ready to close up and took the time to help us. Great attitude.

Dominique and Cody were awesome! Got me setup with a new phone, DirecTv package and a slick new smartwatch.
These guys know how to make the buying experience fun! Was hesitant to go in after so many bleh experiences with wireless in the past, but this was a new store. These guys are the reason I will only do business at this store.
Looking forward to my next upgrade already and it’s still a year away!

Service was great here! All of the staff was polite but me and my dad were helped by Cody and I felt that he went above and beyond to help us out. He even interrupted his lunch break to help change a SIM card out for my dad. He gave us helpful advise and got us out quickly all with a smile on his face! I went home and turns out my mom was also helped by Cody and she was telling me how awesome and helpful he was to with her. So thanks!

This place was great I preordered my new iPhone and when it came in I brought everything down and they helped get it all set up. I worked with Dan and Christian. I recommend this store the employee are all about what is good for the customer. I’ll probably go back once the tv coverage reaches my area.

This place have many unethical sale people. I was here when they first open and this guy name Mat was trying to get me to add a line to my plan. I was hesitant because I missed the $ 200 new line promotion deadline. Mat then told me he would in an LG tablet for free if I open a new phone line. My family are loyal Apple iphone/​iPad user, but I agreed to add the line because I want to get my dad a phone. To make a long story short. This unethical/​desperate sale person (Mat) then activate the LG tablet plan and had me under contract for 2 years. Added insurance $ 6.99 a month to both the LG tablet worth $ 100 and another insurance plan for my 5s… Mind you I been with att for 6 years and never bought insurance for any of my devices that’s worth $ 1000 plus, including my iphone 6 plus. I went to complain to the manager, his name is also Mat, he didn’t do anything and told me that’s it’s my fault fir not reading the fine print. Guess it was a hard lesson learned. Cost me a total of $ 400 to get out of contract. Can’t wait to out of AT&T and their team of unethical employees.

I’m here right now after getting screwed over by the store in Fullerton.
Matt is super helpful and patient and really took the time to help me.