Allen Tire Company

Nice people … Takes too long to change your tires.
I had to wait more than 1 ½ to change 2 tires, really?
If you are busy, it’s not a good place for you.
You will be waiting for a long time for your service.

I have used these guys four times now, three for tires and once for brakes. I keep coming back because they keep treating me fair and they do good work. In an industry plagued with upcharges and upselling, I have yet to see any of that crap going on here. The entire staff seem genuinely friendly, none of that over the top «used car salesman» friendly going on here. They turn things around reasonably fast and don’t overpromise on their timelines.

Possibly the best auto in the country. Honest and reliable worked back with awesome customer service. If you need your car or truck serviced come down and see Matt and Mario here at Allen Tire. This is the only place I bring my vehicles.

Fair prices on mid-​grade tires, excellent prices on top-​end tires. Service was very friendly. Offered the usual up-​sell and warranty, but did not try to talk me into it when I declined. Free alignment check. Free lifetime tire rotation. Car was in and out in 30.

My husband went here to get my front tires aligned. They told him before we could do that we needed over $ 2,000.00 in other repairs. This did include two new tires, but really? We went to our regular mechanic and he said none of those items were legit. We paid about $ 1,000.00 and got new rear brakes, including drums, a 60K check up, and a bunch of other little maintenance items, plus two new tires from America’s Tire Company all for this price. Allen Tire is a rip off.

Quick and easy. Went in just about an hour ago to get my flat tire patched up and I was in and out within 25 minutes. Matthew and the rest of the staff are great! Really helpful and honest people. Definitely going to come back here in the future.

Wish there was a ZERO rating that I could give because 1 star is TOO generous!!! Came in this morning to drop my car off for new brakes with Matthew & Mauro. I have always gone to the Westminster location and worked with Tim who was always helpful & honest. I told them I needed my brakes done and possibly my rotors resurfaced. Something that should cost at MOST $ 300. I get a call while at work telling me my rotors were shot, and I need all new brakes, my calipers were frozen, and you could see cord on the inside of my tires. Total price…$ 850!!! I was thinking he must have lost his mind! And I will be honest and say that I am definitely hard on my car… but for $ 850 it’s not like I drive a Ferrari! It’s a freaking 09 Honda for heavens sake! Fortunately my boss had overheard the conversation and told me that is absolutely ridiculous and I needed to refuse service and get my car back. Unfortunately they had already done my oil change, but I stopped them from anything further. Once I go to pay for the oil change and collect my keys… Mauro has the audacity to say…“well, it looks like you found a hero!”. WTH does that mean!!! Who says that???
We headed over to another local shop in HB called SMS European. When I shared this story with them they almost died! They looked at my car and I definitely needed new brake pads & my rotors resurfaced. Total cost came to $ 312!!! Can you believe that???
I called on the way back to work after paying $ 500 less than they had quoted and tried speaking with Matthew. But that was pointless because he literally played dumb and acted like he had NO idea what I was talking about! I will be escalating this incident as far as I can take it to stop this from happening to others in the future! Plus I help run a 300 unit property and will NEVER refer ANYONE to them EVER! In fact, I’ve spent my whole day sharing my experience with every single person I’ve encountered.
Moral of the story is yes, people can be swindled at an auto shop… the steriotype is unfortunately true! But this is the LAST chick that will ever be swindled there!!!

I just came here for the first time today to replace all 4 tires on my 2013 Genesis Coupe. These guys are my new go-​to tire shop. Fair prices and good quality work. I was unfortunately in the waiting room for 4 hours since they had to pick up my tires from LA during heavy rain (aka CRAZY TRAFFIC) but I didn’t mind since I brought my laptop and was able to get a lot of work done. The waiting room was comfortable and spacious. They were extremely busy all day with a constant flow of people, and it seemed everyone was leaving happy. They also offer free tire rotations and free nitrogen tire air refills when you purchase tires from them. A+ in the customer service and quality of work department.
The manager, Matthew, was awesome. Friendly, courteous, knowledgable, and professional. He made an awesome recommendation on performance Toyo tires for my car that were relatively inexpensive (for what they are). He did not try to sell me on add-​ons or sell me tires I didn’t need — just very honest and upfront. He answered all the questions I had and overall just made my experience there really positive.
I don’t think I’ll be going anywhere else for tires ever again. Go here — you won’t regret it.

I’ve used Allen Tire for new tires and batteries in unplanned emergency situations. For the quality and fast service they have given me, I paid only about 5 or 10 dollars more than Wal-​mart with their off brand stuff (I compared and double checked beforehand). Allen Tire uses only name brand quality stuff. They are funny and courteous at the desk which helps with the stress of an unplanned car repair. Their warranties are better than my dealer or Wal-​mart. In fact, my VW dealer recommended them for all issues outside of my power-​train warranty. This single woman feels confident going to them for a quick minor repair at a decent price that’s lightening fast.

I am pleased to inform you that this is the second time I come to this place. The last time I was left very impressed with the assistance of a young white guy who helped me.
Now, due to unfortunate things I returned to discovered its this place. My tire is been fixed. The gods and planets were against me yesterday.
4days old truck got rims powder coated orange and returned with a flat tire. Sure its an unfortunate accident. Damn it had to happened to me. Sir Matthew getting it fixed while I have Denny’s Breakfast next door.

Dead battery, VW Beetle. Arrived when they opened 8am, waited for new battery, was out in 1.5hrs. Seems like that might be a long wait for first thing in the morning, but they were busy, I was 6^th in line upon arrival. No complaints though. GREAT customer service from the whole crew but Mauro made sure you knew he appreciated your patience as they promptly serviced 6 cars simultaneously. Would def give them my business again, will just arrive a little earlier. BottomLine: Good customer service is a lost art, so when i find it, i give 5 stars. Thanks guys!

I’ve been coming to this Allen Tire location for 11 years now for all of my family’s tires. It’s not just for the great prices; the service here has always been impeccable. Matthew has been there all these years and he is truly outstanding in customer service & knowledge.
His new (er) sidekick Mauro is no less efficient and somehow remembered my name from the last time I was here 6 months ago. I’m an ‘ol fashioned kinda guy, and this place has an ‘ol fashioned kind of feel… like how business use to be done when people treated you right and made you want to come back.

My spouse and I returned to Allen Tire for what we hoped would be another
trustworthy experience. To date we had only used them for tires but returned
for a brake job since they are a full service auto shop and we really wanted to
give them our business after the great past experiences. That being said, after
dropping off a 2012 vehicle for a simple brake job and being told that would be
in the ballpark of $ 190 to $ 250 or maybe a little more depending on what they
found, we left the car to be inspected. Imagine our stunned reaction when we
received a call and quote for almost $ 800 just a couple hours later… they insisted
that it was because the $ 88 calipers needed to be replaced… we may not be math
wizards but those numbers did not add up! We told the mechanic we did not believe
him and took it to another mechanic just a few blocks away for a 2^nd opinion… you
could have blown us over with a feather when we were told that there was nothing
wrong with our calipers and the replacement of pads & rotors was $ 290…hmmm.

Was looking for a place to install a lift kit, suspension, new wheels and tires on my truck. Several people I know had recommended this Allen Tire so I stopped in to see them. I had already visited several places beforehand but was terrified to have them touch my vehicle because of how incompetent they were. The guys at Allen Tire, on the other hand, were absolute pros and I immediately knew I was in good hands. They asked all the right questions and answered all of mine. The work was done with great care and attention to detail. Mathew, Mario, Charlie, and the rest of the crew are top notch. Allen Tire is now my go-​to place for all my cars. The reviews speak for themselves. Give them a try, you won’t be disappointed.

Just have to say that if you have any tire issues or needs, go here. Don’t even bother looking elsewhere for a better deal or some whacked special. You want to come here.
They did an AMAZING job with my lady’s car. She posted a review below – I don’t want to reiterate what she said, but believe all of the positive reviews on here. In addition to her car, they did an amazing job on mine – that’s why I recommended she go here to begin with to see if she needed to patch the tire that was constantly having to be refilled (I know, bad practice, but life doesn’t always cut out a time for you to get your tires checked).
My woman lives in San Diego, but they are the only people I let touch my tires so I brought her in, and all of the staff were kind, accommodating, and worked on the car while we walked across the street for pedicures (so Orange County, I know). But the pedicures were $ 12 and good. PS – they do brow waxing across the street for $ 7.
The guys at Allen Tire really make sure you get the best deal, too. It was $ 25 for them to assess why my lady’s tire was deflating and to patch it up. Mine had the same issue when I brought it in, and since I have the warranty on the tires I bought through them, they patched mine up with no charge for parts or labor.
You never feel like you are getting screwed simply because you don’t know all the ins and outs of your vehicle. They tell you straight up what they are doing, and they really work to find the most cost effective way to help you protect and fix your car. They give honest opinions, which are always appreciated, and I always leave feeling like it was a high point in my day.
I’m actually going to be getting my rims conditioned, and I got an honest assessment from one of their Socal VP guys, who is himself amazing, knows the business and what he’s doing unlike so many other people who find themselves in management position; took the time to inspect each of my rims and provide me a quote when we happened to cross paths one day. Really excited about going back to them to get my dinged up rims looking good again. I can’t say enough great things about them.

Once again, I’m beyond impressed with the folks at Allen Tire. Kudos to Pat, Matthew and the crew. You’re the BEST!

This is the ONLY shop I take my car too. I’ve known the manager since 2003, when he was an Assistant Manager at the location on Carson & Woodruff. Loyal following indeed! Allen Tire is a FAMILY owned and operated business. Fred Allen Sr, and his son Fred Allen, Jr, along with the Operations Manager Pat Tucker, do an A class job and running the 20+ locations across Southern California! So when ever you’ve got a problem, it will definitely get taken care o with no bush beating or wild goose chase like you may experience at other more franchise-​type places!
I’ve taken 4 different vehicles to this shop, and now my boyfriend takes his car too. The service can’t be beat. Matthew treats all of his customers like family, and doesn’t give them the run around that many shops like to do! Especially when you’re a woman. He’s patient, and explains things to you so you are KNOWLEDGEABLE about what’s going on with your vehicle and what his team is planning on doing. Something most shops don’t bother to do, but they go above and beyond at ATC! The prices are fair, and Matthew does his best to keep it within what YOU need to work with. They do just about everything here, from alignments, brakes, rotations, and oil changes (yes, ATC does oil changes now!) to custom lift kits, suspension, rims and just about everything else you could think of that has to do with well. wheels. Ahem, wheels. Not «tires». Tires are what your car rides on, the black thing ya know? Wheels are the tires PLUS the remaining factors that make your tires spin. Anywho… Yes custom kits. Matthew actually had a lift kit made for my mom’s 2007 Toyota Sequoia before they were even made for her truck. Now it’s mass produced haha. I have racing tires on my car, so I put nitrogen in the tires, and since they’re topped wih green caps, Matt’s crew always tops them off if necessary when I stop in (^_​^)
ATC is located on the corner of Beach Blvd and Main St, aka The Five Points. It’s got one driveway that you might miss if you don’t slow down soon enough, but it’s not hard to miss! Shiny rims line the glass window display and its got a HUGE red roof! Plus, there’s nothing next to it. It’s a great location, and it’s very spacious. Matthew and his crew are always in a great mood, even if there’s a ton of work being done. Very rarely have I ever seen this shop with less then one bay empty. unless it’s close to 6pm LOL. And a fun bonus! Matthew brews FRESH loose leaf tea daily, so if you’re stuck waiting for a few hours, you have a delicious beverage to enjoy. There’s water too but.meehh. I highly recommend this shop, and the crew just because I’ve never had a bad experience (^_​^)

For the past few weeks I’ve been filling up my low tire every morning. Yesterday I took my car into Allen Tires to have It patched and have my alignment checked.
The gentlemen took such excellent car of my car and were so friendly. They had such patience with me as we couldn’t find the key to my tire locks anywhere! They ended up breaking them off which was a bummer but their customer service made a disappointing situation as pleasant as possible. This was my first time here and now this is the only place I will take my car for tire service!
Thanks Charlie and team for all your TLC to my car and to me as your customer. You really have a way of making a girl feel special!

I just wanted to post another update on this fantastic establishment. They’re still the only 5 star I’ve given and they deserve the recognition.
They really go above and beyond with their service and I usually save a few bucks. I drive past a few dozen other mechanics and really go out of my way to come to this specific mechanic when I can, because I know it’s worth it.
PS they have great Tea and Coffee if you’re stuck for awhile.

In good conscience I have to downgrade my review. I brought my car here and was told I needed new shocks in addition to new wheels and an alignment. My car was at 50,000 miles. What? I took my car to the Mini Cooper dealership, America’s tires, and an alignment place and all said I didn’t need new shocks. Consider going elsewhere.