Ramada Houston Intercontinental Airport East

The employees are always courteous and helpful. Their sole purpose is to ensure that you have a positive experience.

For the price you pay this is a fine hotel.
PROs:
Clean rooms.
Had no problem with my wifi.
Fine bar (did not eat so cannot comment on food) with live jazz and buy one get one free promotion for alcohol.
Easy access to airport and United training center.
Helpful and cheerful staff.
Cons:
Wish the outlets were closer to the bed.
As of 1-​17-​2016 there is construction going on to update rooms. They weren’t loud just a bit of an eye sore. But nothing terrible.
Overall:
Budget hotel that I would use again if I need to be near the airport.

Overlooking the renovation, this is a competent property, with competent staff. The rooms are comfortable, adequate and predictably sized with predictable amenities. The walls may be a bit thin for some folks, but that’s personal taste. We couldn’t find the pickup shuttle from the airport, cost for 3 $ 10. We did catch the first shuttle out at 4am sharp. The restaurant was also 2 – 3 star, not bad, just serviceable.
Good value for the $.

Wow, how could I not think to check reviews before booking this place? Oh yeah, it was cheap.
And cheap is what you get. Luckily I was only needed somewhere to crash for a single night that had free airport shuttle (this is what granted the one star). The shuttle was a really easy and seamless process which was appreciated.
However, the actual room was a different story. After checking in we walked down a really dismal pulled from a horror story type long hallway. There was really nothing aesthetically pleasing about the look or setup of this hotel. Once we got into the room we noticed it was really hot and musty so we decided to turn on the air in hopes of it cooling off some. Upon our return, we noticed that the air just made it worse. The room was now just a mildew-​y, smelly, hot and musty room. There was no actual window to open so we suffered through the night. I’m not sure why there was zero air circulation or why their AC emitted such a stench.
So what you see is what you get. This hotel is cheap for a reason. On the positive side, there is the airport shuttle. I probably spent all of 5 hours in the room but if I had a weekend stay I probably would’ve tried to rebook elsewhere. This is one of those instances where cheap isn’t better. Deal seeker beware!

I decided to rate this hotel because of all the negative reviews on here. I payed $ 92 with tax and everything for a king bed yesterday, and I was more than pleased with my stay. I had the shuttle pick me up from the hotel and checked in. the hotel is outdated, yes, and they are going thru remodeling which makes it look a bit worse but everything that a guest encounters is clean. I had booked a king bed and the room was very spacious and the bed very large! I work in the hospitality field so I quickly inspected the room and everything was perfect! I did enjoy the phone call 15 mins after I checked in to check and see that everything was okay with the room! thats unexpected from a low brand hotel.
the reason for the rating not being a 5 is that i went to dine at the restaurant and noticed that it was a bit busy and they only had one server so she was in over her head, and I noticed her scooping ice with a glass cup which is a health violation. I’m usually not a fan of hotel food but the club sandwich was very good! accompanied by seasoned fries, the cheese sticks I don’t recommend.
At night, I kept hearing noise since my room was right by the stairs so that also was disturbing as well this odd sound that I assume came from the room next to me?
Overall I’m very satisfied with this stay for the price I paid, I don’t have high expectations for less than $ 100/​night other than the room be clean and the bed comfortable, I was blown by how good my stay was vs what I expected from peoples’ ratings on here

We didn’t stay at the Ramada but used their parking lot to keep the car while we flew out of IAH. Upon landing back at IAH we waited almost an hour to get picked up. Once we were in the bus the driver had his Nextel on speaker (you might want to turn that off) and two other calls came in saying two more people were waiting to be picked up at other terminals who also had been waiting an hour. When The driver was told they were waiting and unhappy about it he replied back to the operator «no they haven’t». To state the obvious the Ramada parking service will be a «break glass in case of emergency» situation.

A bare bones room and hotel/​motel vibe. I’m sure whoever is coming to this hotel has already had a terrible travel day, like myself. BUT I will be as objective as possible. I am rating this place low because of the quality of the facility. Some rooms only have door locks rather than the bar locks, outside away from the main building in a motel-​type set-​up. There is nothing in the rooms for food or drink aside from a coffee machine. By the front desk, you can purchase toiletry and food items. There is a restaurant, but I didn’t eat there. The late night front desk staff handled my booking and room reassignment immediately and kindly. I was very pleased with the service. Wifi was spotty within the hotel and the outdoor motel areas.

I stayed in this hotel after missing my flight. I chose it because it was affordable and had a free shuttle to and from airport. The shuttle arrived quickly and the drive to the hotel was quick. Check in was very fast. The lobby and common areas have many amenities like a little shop a bussiness center even a restaurant/​bar. The room has all the cool amenities (microwave, mini fridge, TV). All was great until I got in the shower. There was pubic hair all over the bathtub and on the tile wall. It was in little areas like when someone hits the razor against a surface after shaving. I really wanted to like this hotel, but a place being clean is the only thing I expected to have for the price.

Whatever you do, avoid staying here. There are many other good, cheap locations. It is incredibly filthy! The rooms smell like mold and our bathtub had black lined stains everywhere. Also, a housekeeper stole something very expensive from me after I checked out and accidentally forgetting it. I left in a rush due to the fact I was going into labor. Upon my return, no one knew nothing. The manager was never available and when he was, he showed absolutely no concern. His attitude was insulting. Never stepping foot in a Ramada ever again.

I’ll never stay in a Ramada or any hotels owned by the same group simply because of this place. This place is scary; horrid, gross, and not worth .50 cents. This hotel did not have a real restaurant and the quality of the food on the menu was incredibly poor, gross, and mostly fried, fatty, and unhealthy. That’s only the beginning of how bad this place is; we bolted!!!
— — — absolutely shameful business practices — — –
The staff was incompetent. A man, maybe the owner or manager, just sluffed off and left a single lady to attend to the guests rather than help check them in to the hotel. He was bossy too, but didn’t contribute anything toward ensuring a great stay for the guests waiting to be checked in.
When trying to sleep, the air conditioning system sounds like a generator kicking on, which makes it sound like there’s a freight train coming through the room every 15 minutes as it blast out air and then stops. I’ve never seen such an antiquated air conditioning system. I barely slept the entire evening and had it not been 80 degrees and humid as hell outside I would have turned it off just to try and get some sleep at this motel.
The shuttle came to the airport 4 times before we could get in one with enough room to take us to the hotel. They only have one shuttle apparently. In other words, we waited 1 hour fifteen minutes after walking outside into the heat and humidity to catch a shuttle.
There are several Ramada Inns near the airport and they all seem incapable of confirming reservations, which shuttle is the correct shuttle to take.
In the morning when we were to depart at 4:15 a.m. the television was blasting in the lobby area with Donald Trump blabbing and the person at the desk watching it. The hotel should have some consideration. It should be obvious that 4:15 is too early to have the TV piping loudly.
To top it off, when we got outside to catch the shuttle to the airport, the tall cowboy van driver dude was smoking and it was in the van, not to mention that he had country music blaring as loudly as possible. We asked if we could turn off the music and get in the van; he said we couldn’t turn it off, but that we could turn it down.
We turned it all the way down. No one wants to her loud music at 4:30 a.m. Guests want quiet, peaceful beginnings to the morning and a non-​troubling ride to the airport. The cowboy van driver dude was weird, creepy and made all of us feel very uncomfortable. We will not be staying at the Ramada when flying through Houston ever again.
RUN, RUN for the HILLS

I really don’t know where to begin… The first weekend in August 2011, my family had a block of rooms reserved there for our family reunion. When we got there, the entrance was very nice, but once you get past the deceiving entrance the problems begin. The corodore to the rooms had a a foul smell. The pool was out of order. The ice machine didn’t work. Worst of all I saw four LARGE ROACHES even before getting to my room. The first room I entered had a bed that was messed up and possibly assigned to another person. I went to the front desk, only for the hotel clerk to have an attitude as if I was bothering him, by asking for another room. At the same time I was there, another guest was complaining about there only being one set of towels in a room with double beds and the clerk had no advice but to wait for the maids to arrive in the morning. The customer service was terrible. By morning all the family reunion guest were complaining about all sorts of things. We ended up moving everyone to the Laquinta Inn right up the road, where we experienced a completely different atmosphere. Best of all NO BUGS at this location. They hotel was very modern, clean and had friendly staff ready to accomodate us in any way they could. NO ONE COULD PAY ME TO STAY AT THE RAMADA AGAIN.

Booked my room through
for $ 67+taxes=$ 78. I opted for this hotel vs. others because they have free breakfast, wifi and parking. It was rated 3 stars on
.
I got a good parking spot at the front so I feel safe the other parking areas seemed a little dark.
Wifi worked for a bit then stopped. Couldn’t get it to work again and I’m quite text savvy.
The room and bathroom seems clean even though the carpet is extremely outdated. There’s a combination of light and espresso wood finishes in the room. They do have a microwave, coffee maker, and mini fridge in the room.
You get what you pay for.

This hotel is undergoing renovations. I don’t think it’ll be enough. It smells, the cold water didn’t work in my shower, and the food was horrible. It does have a shuttle, and it is affordable. It would be worth spending a few extra bucks to go to some where nicer.

Shuttle is good. It’s decent for the price, don’t waste your money in the restaurant. I got a VERY salty bbq pork sandwich and my boyfriend got a very bland chicken sandwich. You will have better luck walking to Burger King down the street. There are doors connecting the rooms and you can hear everything that is going on in your neighbors room

We picked this place because there is SUPER CHEAP long term parking and we need a safe place for our car.
The room is inexpensive and clean. The beds are NOT queen sized, they are small snuggly doubles.
The hotel is looking nice with the renovations.
The gym is still not open, but we didn’t need it!
Breakfast started promptly on time. It’s what you expect from a free buffet. Eggs are weird egg/​cheese patties.
But now we’re airport bound!
Peace out!

Worst ever!!! Booked this over 3 weeks prior. Decided to stay here because of our long layover from Domincan Republic. Got to the hotel and tried to check in. The guy at the counter said someone called in this morning to cancel the reservation. BS! I asked him who called he couldn’t give me an answer. He then told me to call Expedia if i had a issue. I called them and was told reservation is confirmed and not cancelled. Then was told that the hotel could not accomodate my booking, but have 2 rooms available i can take for the higher price! WTF?!! Does not make any damn sense. I was so furious. I did not want to stay there anymore and i refuse to pay more. Why would i have to pay more anyways? When I was already charged for the room and had a confirmation that i had a room! I made them issue me a refund. Decided to get to get a room somewhere else. Ended up at the La Quinta Inn 5min walk from the Ramada. I would give this place Zero stars if i could! Don’t stay here! Worst service ever and Sneaky!

Ok… should have definetly checked Unilocal before staying here.
First thing you notice when you walk through the front door is the smell! It smells like mold/​mildew extremely bad.
Second thing I noticed was the lack of care/​maintenance of the facility. This place is run down!
Third, they have 1 washing machine and 1 dryer for 300 rooms? You’ve got to be kidding me!
Anyways…stay away from this place! Spend the extra money and stay somewhere that is sanitary.

Hands down the worst «hotel» I’ve ever stated in. Between the staff who didn’t know how to check out the room, to the female shuttle driver who said «she’ll be right back, she just had to help someone drop off luggage at their car» then bolted out the parking lot knowing we were waiting for her, causing us to miss our flight.
Long story short, this establishment is run by a incompetent staff.

No choice in staying here as I was stranded at airport 3am.
Old structure, they get an extra star for coffee in room and as clean as the maids can make it under these third world country conditions.
No frills, free internet means dial up speed. That’s how they rid me to check out early.
Too fearful to try the restaurant (not free) for breakfast, safer to eat my granola bar.
Close to airport but still paid taxi $ 14 one way without tip. Shuttle is not ²⁴⁄₇
Counting my blessing though, I have not been robbed or shot at. Could always be worse.

I booked this hotel for $ 69/​night on the web and I can’t really knock it too badly, because for that price this place is about what I expected it to be. That being said, there are many areas where this property could improve, and it really wouldn’t take much to bring it up to 3 or maybe even 3.5 stars.
The rooms here aren’t bad for the price, they appear to be recently painted and updated and the bedding and wooden furnishings are in good condition. Rooms contain a good sized desk, flat screen TV with a fairly impressive selection of local and network channels (no interactive or pay per view), a coffee maker, refrigerator and a safe. They also offer complimentary WiFi, but more on that later.
The property itself is quite large with an on-​site conference center, business services, a decent sized gym and an outdoor pool. They have an affordably priced and acceptable (not great) restaurant, and a bar upstairs that I never got the chance to visit. I interacted with 2 front desk employees, one when checking in and another when checking out and getting transportation to the airport, and both were friendly, outgoing and accommodating. Though I didn’t take advantage of the complimentary breakfast, I did stop by to get a beverage, and it appeared to be a step up from continental. They had coffee, 4 types of juice, milk, bagels and pastries, fresh fruit and a machine that dispensed waffle batter which patrons could cook themselves in one of two waffle makers.
Now for some critiques, and why this place only earns 2 stars, rather than the 3 stars it nearly earned for this stay: This hotel is an older property for sure (there are no elevators, so if your room is on the 2^nd floor, prepare to lug your belongings up a flight of stairs), and appears to have been recently updated and freshly painted. Problem is, they really didn’t take care with the paint job, as paint is slopped onto the room number signs, onto door handles, hinges and other hardware as well as electrical cords for the clock radio and lamps, making this hotel appear to be older and a bit less upkept than it might actually be. Other issues in the room had to do with cleanliness, or lack thereof. Moss and green slime growing on the bottom of the sliding glass door and on the balcony, accumulated dirt and spattered paint on the A/​C unit, mold on the shower head selector, lots of hair of all sizes on the bathroom floor from previous patron (s) of this hotel, old water stains on one of the lamp shades, and an ironing board that was so badly stained that I covered it with a bath towel before using it. It was cold on the night I stayed here; I hope the A/​C unit works better than it does as a heater, as it was barely enough to keep the chill out of the air, though it was cranked to its highest setting.
The free WiFi is also nearly useless. It was painfully slow, even during the weekday when motel WiFi usage is normally at its lowest peak. At least 3 times in the course of one evening I lost access to the network completely, though I couldn’t get the system to display the login screen so I could re-​enter my password. Frustrating, especially for business travelers who rely on patent internet access to do work.
I visited the on-​site restaurant for a late night bite, and the prices were reasonable (less than $ 14 with tax for a club sandwich, fries and a Corona), but they cut corners by using off-​name brand ketchup which lacked flavor, and the woman who takes the orders/​serves the food took forever (at least 10 or 12 minutes) to bring the bill once I’d requested it. The folks at the next table had waited even longer.
Lastly, the airport shuttle service from this hotel to the airport, which you’re supposed to sign up for ahead of time and runs every 30 minutes, needs to be better organized. I arrived at 8:27 a.m. for the 8:30 shuttle, only to be told it was packed with people so they’d already left. The front desk attendant then walked outside and asked 2 guys there if they’d mind if I shared their cab to the airport with them. They told me they witnessed what almost became a fight involving people trying to cram onto the shuttle earlier that morning, and though the woman at the front desk had supposedly called a cab for them, they’d been waiting for more than 15 minutes for it at that point. So this is an «airport hotel», but their airport shuttle is disorganized at best, and taxis can also be hard to come by, so give yourself extra time if you’re planning to use a taxi or this hotel’s shuttle.
Stay here if you want a decent hotel that’s reasonably priced and if you simply need a good nights’ sleep, but little in the way of modern hotel amenities. If you require a solid restaurant, a clean room, if you’re a germaphobe or if you tend to run late and require immediate transportation to go anywhere, you’re probably better off staying somewhere else.