Wingstop

They literally never, EVER get my order right, but the food is consistent.
The employees act like they don’t care and like they don’t really want to be there, but that’s the only real con.

So I walked into wingstop tonight and decided to cash in on a remake from a horrible experience I had last year, first off the lady says Im not in the book when I know damn well I havent returned there since a year ago. The cashier tells me shes the manager «Andrea“and that decision to honor their promise can only be done by manager Antonio Henriquez whom seems to not be present leaving only a person whom does not even have the knowledge to do a simple return on a credit card, when she swiped my card I told her I have cash and to put back on my card, She replies our machine does not do that which is a lie so I asked her it doesnt do refunds or you just do not know how to operate machine, caught in a lie she admits that she doesnt know how and wasnt properly taught how to use machine but yet shes the manager on duty… very shady employee and service!!!

I am a fan of lemon pepper at wingstop. I like both bone-​in and no bone. And I love their fries.
At this location food takes forever to come out. Wait time is more than 30 mins though. Make sure you got good company to help you make the time go by. This place got low reviews but its always packed here. There’s always a line. It’s busy. Always double check your order. Sometimes they miss something. They forgot my fries last time I went.

I didn’t feel like going to Buffalo Wild Wing, so what other wing place would suffice to satisfy my chicken wing craving? Wing Stop, of course. And it’s closer so I don’t have to drive as far.
I decided to order my food online since I didn’t feel like waiting at the restaurant. Plus… you know… I wanted to finish my TV show.
I ordered online at 7:30 and it says that it’s estimated 24 minutes to be finished. I came to the restaurant to pick up at 8:10 just to give a few minutes just in case. Walked in and there was an older man that was on the phone. He looked at me but didn’t acknowledge me for a good 3 minutes. A GOOD 3 minutes. That’s pretty long for trying to pay for a pick up order.
Finally, a woman, who spent good minute to also acknowledge me as well. Seriously? I was literally the only customer at the counter. Besides the group of Asians already eating for dinner, I was literally the only one there. I may be Asian as well but I was NOT a part of their group, so seriously. What was the deal? There were 6 workers, 5 of them making wings and that one old man at the counter.
Anyways, lady finally got to me, told her I was picking up, paid and left.
I came home and was disappointed in the fries! I specifically ordered CRISPY/​WELL DONE seasoned fries and DID NOT get what I ordered. Instead, I got soggy, flimsy, and under seasoned fries. Ugh ugh ugh WHHYYY
NEXT UP, my wings. I ordered the 24 wing combo. 3 flavors, lemon pepper, original hot, and BBQ. Wings are TINY, but have flavor. I give them that. They weren’t crispy though. The original hot tasted as if they were microwaved. Same with BBQ. The only thing that was the best out of this meal was the lemon pepper. It stayed crispy and right amount of flavor.
Sigh. buffalo wild wings it is.

I love this wingstop, they always have my order ready just in time. I always order online because I hate going in and waiting (kinda lazy in the whole waiting area) the afternoon team is a lot nicer than the night but this place is always busy, I see why they would get annoyed! But they’re always fast when it comes to taking your order and the food is always hot! The best part is the soda machine!

Establishment is nice, clean bathrooms, outdoor seating, blaring pop music, and friendly staff.
I got the combo — 6 boneless wings, fries, and soda. Chose 2 flavors — garlic parmesan and cajun. They were fully cooked and medium sized. The garlic parmesan was kinda water on the inside — the amount of parmesan was awful and ruined it as you couldn’t taste the garlic. The cajun was definitely weak in heat or flavor but could be because the seasoning was barely on it.
Recommendation — maybe instead of being lazy and throwing the seasonings on the wings after they are in the box — you actually put the wings in the seasoning tossing it so its evenly distributed. Dumping the seasoning results in the wings I received.
Also get paper towels — not the rolled kind.

This is the last time I come here. The service is horrible and the cashiers are downright rude! It takes forever just to get your food and all I ordered was a 10 piece combo and I had to wait 30 mins. The fries came out bland and cold. It was just horrible. The food is so inconsistent. One time i came it was too salty, the next time it was too bland. Never again! I’ve given them too many chances. I’ll just drive further to get better quality on everything.

Cashier was rude and sighing at everything we ordered. Not to mention it took about 45 minutes for our food to be ready and we ordered 2 meals. Will not be revisiting.

Visited the store this evening to pick up close to $ 50 in food.
Order was ready, the guy the rang me up was great. In the store the only thing that was really of note was that one of the employees (they called her Leesha, maybe not spelled correctly) had the surliest, crappiest attitude ever. Whatever. Got my bag of food and left.
Put the bag in the trunk of my car, drove about 10 minutes home. When I went to get the food out of the trunk, discovered the bottom was falling out of the bag due to something leaking inside. Scooped the leaking mess out of my trunk. Took it all inside and discovered the lid of the baked beans had been crushed by the coleslaw on top of it. Leaked f’n everywhere, including in my trunk.
I have pictures if you are curious.
Before I left the store I though the crap attitude was just one employee there. After 20 minutes cleaning up the mess, I’m not so sure.
Food was ok, I guess.

SAVE YOURSELF THE HASSLE. DO NOT VISIT THIS LOCATION.
I ordered lunch to go with my 2 coworkers. We get our food and we do not have 1 of the 3 wing orders, one order of fries was ordered with cheese. There was no cheese. I call back to see what’s up with our order and the girl who took my order could care less. I believe her name is Alisha. I asked to speak with the manager she says «I am the manager, what do you want» I explain my situation she says «sooooo» no offer to refund the missing food, no offer to have me come back to pick it up, nothing. I tell her I will be going back to get my wings and she says «ok» and hangs up. When I walk in, I assume she recognized the company logo on my shirt and recalled my coworker wearing the same shirt, she says «your food’ll be out in a minute» turns around and walks to the back. at this point I have the bag of now old, cold soggy fries on the counter and Alisha says «what’s that» I tell her it’s the fries that were supposed to come with my wings but since i had to drive back for the wings, my fries are now cold and soggy. I would like new fries to go with my wings. As they were originally ordered. She rolls her eyes at me and simply says «you could’ve kept those. we’re not making new fries for your order» this on top of her telling me «we don’t put cheese on the fries when it’s a to-​go order» seriously, she couldn’t have told me this when I ordered over the phone? WORST CUSTOMER SERVICE EVER. Seriously, and if this Alisha girl is the manager, it appears she has never heard of customer satisfaction. This wasn’t the first time something has gone wrong with my order and/​or there has been piss-​poor customer service.

My family and I ordered to go from here, and when we got home our food smelled like it was old and rotten, it was disgusting. Needless to say the food must have been left out or something. I myself was pretty shocked because we have always ordered from here and never had a problem. What made it worse was we took the food back and the staff just acted like it was no big deal.

This location is so much cleaner and nicer than on Jones Rd! Our wings were hot, quick and fresh. Although it was freezing inside, there is plenty of outdoor seating!

The tall girl named Alexis or Lexia was extremely rude and disrespectful towards me and my boyfriend. She gave us attitude and our order was incorrect. She should be fired. We were in there around 8 ish on October 12. I hope her manager sees this. We will be calling tomorrow

There is something special the best wings ever, ah in the kitchen my mexican friends working hard listening to estereo latino! How much american can you get !

My husband decided to go low carb a few years ago and one of his favorite meals since then has been Buffalo wings. Wing Stop is on top of his list of best wings available.
Now, my husband isn’t a sports fan so it doesn’t matter to him that a football guy endorses these wings. I think it is the variety of flavors. He likes them plain and simple with no sides — just a ridiculous number of wings and some dipping sauce.
I personally enjoy the garlic Parmesan wings. They’re not greasy and messy like the atomic wings and I can get my fill with a small number while sharing a basket of fries with my daughter. Sure, I’ll have garlic breath later but that’s what breath mints are made for, right?
Wing Stop isn’t a fancy meal out and there aren’t a lot of options here but it is just plain old wings cooked to order and there’s nothing wrong with that.
If you’re brave, try the Atomic — it tastes like burning. A little too much for my taste but fun to try at least once.