I have been going here for about 4 years. The staff is amazing. I love the whole family who runs the place. You walk in the door everyone is smiling. If you don’t have insurance they give you the best deals you can’t find anywhere in houston, ask for raymond. The store was recently updated. They changed the seating area very comfortable chairs. Always clean. The doctor Khalil Marcha is really nice, and takes good care of you. After the exam I always have the nice ladies up front help me pick out the right style that fits my face and personality. The frames are very beautiful from the designers frames to the sunglasses. I wouldn’t pick another eye doctor any where. They are the best. Treat you like friends or family. Never once have I had a bad experience. I highly recommend this place to anyone, even kids to get their eyes checked here. If you don’t belive me go try it for your self.
Kyle J.
Tu valoración: 5 Houston, TX
This is a fantastic optometry office. Have gone here twice. Excellent experience. My wife really loves this place. We won’t go anywhere else. Thanks for your great service.
Nelson V.
Tu valoración: 1 Humble, TX
Never ever go here. They try to rip you off. The lack of knowledge of the front desk people and so called mgr is amazing to say the least. I have given them plenty of chances but made the mistake of going there on three separate occasions. Basically, they do not know how to get the right information from insurance companies and try to charge you for misc charges that they never explain or advise about before the exam. Plus if you’re looking for proactive information such as appointment reminders, insurance approvals, or anything like that forget about it. They can’t figure out anything for the life of them.
Tambra K.
Tu valoración: 2 Houston, TX
I brought my daughter here for her first exam. I had to bring my other kids as well as my nieces and nephew. My 3. Trolls daughter has a bladder problem and has to potty often. I stepped outside to make a call while my older child took her to the rr and the lady there was very rude to them stating she had already used the rr twice so don’t use it again. After that, she called her back to the exam room and didn’t even explain to me, her parent what was going on. After that, they brought her out, but didn’t explain what strength glasses she would need, not how long she would have to wear the shades they gave her(her eyes had to be dilated).
Rica H.
Tu valoración: 1 Houston, TX
Staff is unpleasant and it’s been over three weeks and still havent received my order. The staff keep quoting different time to pick up, so when I call back they’re rude.
Jose C.
Tu valoración: 5 Houston, TX
I came in to this store and the employees were very helpful and greeted me with a smile. Thanks to everyone that works at this place they make the customer feel happy.