The Park At Voss

I can’t believe the close community here. Every time I’m outside it seems all the tenants are out and about walking around, getting to know each other and having a great time together. Not many places like that anymore.

Got on Unilocal to check out some nearby restaurants and decided to check out the reviews for my apartment. I was surprised to see such low ratings. This community gets a lot of negative reviews, but as is usually the case, the squeaky wheel is getting the oil. Let’s look at the positives of this place:
1) Great location. Tons of stuff around here in walking distance, and sits about midway between 10 and Westpark Toll.
2) Nice Amenities. Brand new pool, kid pool, and hot tub. Updated fitness center. 5 tennis courts. Sand volleyball. A safe playground. Great business center. Updated hallways and landscaping.
3) Safety and Community. Very family-​oriented, and gated parking lots.
4) Large units. Old floor plans with lots of space and large bedrooms.
5) Value. Solid value for the location.
Addressing some of the common complaints you’ll hear here: This is an old community, and yes there are maintenance issues as there are in all older buildings, but new management is investing heavily in updates and it definitely shows over the last year. The maintenance staff could probably use a few more people to keep up with the workload, but for real issues we’ve always had a quick response.
You may experience bugs, but you can request basically unlimited pest control. Construction has been a nuisance but has been worth it for the updates (exteriors look SOO much better) and seems to be wrapping up at the time of this post.
That’s all. Back to looking for dinner.

I wouldn’t even give it one star but I have to in order to post. This place is infested and anything that you’ve read and heard about bugs is true. I just can’t believe the amount they charge for what we get. About 8 months ago, many cars were vandalized by keying. They have video cameras but management said that nothing was recorded of the vandalism. They were unapologetic and did not do anything to help resolve the problem. I ended up paying a very high insurance deductible to get my car entirely repainted. It is not uncommon either to see cars who have had all four wheels stolen and a left on cinderblocks. I think this is happened four times in the three years that I have lived here.
We lose hot water in our building at least three times a month. The elevator seems to be broken on a weekly basis as well.
Most apartment complexes have a clubhouse that residents can use or rent out for a reasonable price. This property redid their clubhouse and I went to inquire about renting it for party. Management told me that it was $ 2500. Are you serious!!! Apparently it’s some kind of party rental place now that non-​residents can rent, from what I understand. I think they even employ valet. Anyway, I haven’t seen too many of these events (maybe because not many people would want to pay $ 2500 to throw a party at a shitty apartment complex when they can rent a proper venue) but what I can’t understand why they wouldn’t rent the place to residents at a reasonable price that we can afford. This place is ass backwards. I know I’m all over the place with this review, mostly because I’m ranting out of dissatisfaction. I forgot to say that there was a gaping hole in the ceiling outside of my front door in the hallway. It leaked badly every time it rained and got the carpet wet. We had periods where it rained daily for two weeks. That hole remained there for about 10 months and got moldy. My neighbor and I reported it many times but it took forever to get fixed. He claimed he had to get allergy shots and I had hives on a daily basis for over a month, likely because of all the mold.
Also, we live in one of the back buildings and during the cold weather, we had a bum come up to the 3^rd floor where we live and fall asleep in one of the hallways. My husband went out the front door and nearly tripped over the poor guy. I can not even begin to tell you how many times we found pieces of weave (hair weave braids) strewn all around the back parking lot and up the stairs of our building. Good Lord, I hate to see what this poor girl missing half her weave looks like! Yikes!
Anyway, if you care about your dignity, vehicle and the money that you spend. Don’t rent here!

Location of this apt is very good, but horrible Maintenance. Management do not care about people staying, they just want to make money. The rent has been increased exponentially. Overall-​Stay away from here if you can

Horrible complex to live, great location and neighbors. Management on the other hand… I’ve had my patio window that’s about 8 foot by 4 foot probably busted (the day before independence day) and not replaced for 4 days, items in my patio have been broken and shifted by landscapers. Not once, with anyone claiming whose fault it was. Talking to management about any issues, is a joke. They’ll argue with any complaint you have presented in front of them and find a way to make management not responsible or just pin it on the resident. Rent rises with every time I sign a 6 month lease, my own fault for staying here, but am leaving after this lease… And most of all, the complex is infested with cockroaches. Please look elsewhere to live. I’ve been fortunate to stop friends and Co workers from living here, please don’t follow my mistake. I guarantee that anywhere else, is a better place to live, than Park @ Voss. Please message me, if more information needed about this apartment complex or recommendations of where else to go.

In November it will be 12 months that we have lived in this awful place. I do not recommend this place to anyone. The staff makes you feel like you are a child. If you ever have a problem they make you feel its your fault. They try to charge you for everything. They have valet trash that steals your Ozarka when left for pick up. We had water staines on our ceiling caused from the patio above that took them 6 months to PAINT over. We got charged for leaving a nice cooler outside on our patio. Come to find out our neighbors left bulk trash out for 2 weeks that they never got called out on. They do not give out notices when your water or utilities are being worked on. And now that I have put in my 60 day notice. They will not extend it 5 days to help us with our transition to our new apartment. I would not wish my worst enemy to this roach infested place. Oh and the first «tour» you take is catered with flowers in the flower beds and looks appealing. Before you commit take a look at the whole property. Specially the back by the dumpsters. It looks like a waste land. The only reason I gave them 1 star is because they dont let you give them zero stars.

Unfortunately, I have to UPDATE my experience living here. Here is why.
1: Day 1 of moving in to the new apartment… No working air conditioning, and it continued to not function for 3 days…
2: I am currently 3 months in living here, and still air conditioning fails roughly 2 times a week, with continuing leakage of water into the closet from the faulty air conditioner. Incredible… 3 months, and it is still on on going issue…
3: After 3 months of complaining about no running hot water early in the AM, this issue still persists roughly 1 to 2 times a week as well.
I would highly avoid living here at all costs, regardless of how much money you will save on rent. The experience for the past 3 months has proven to me it is not worth it.
I have had COLD morning showers off and on for the past month. Called constantly and was told the same consistent phrase «Ok we will send someone to check on that for you». Except nothing gets checked or fixed.

I reported my a/​c being broken a week ago, and it’s 80 degrees in my apartment. Thank YOU Park @ Voss!

Lived there for almost two years… Worst experience of my life. If you have the pleasure of dealing with Abby at the front office… Good luck.

Pros: Park@Voss community has a lush green environment and safe place for family & kids. The place is clean and most of the shopping is walkable. Apartments are in different styles and setup. 2 beds has big rooms with large closets. Looks neat when you move in. It has a large play area for kids.
Lot of varied cultured people stay. I would recommend for once at least.
Con’s: Lot of improvement expected in coming years. Lacks maintenance and response time for specific complaints. Management is often helpful however no followup and overlooks customers needs mostly. Can do better. Try it till you get bored living here.

I haven’t had an issue with this apt complex until now. The management and maintanance team is so disorganized and rude. I’ve had to wait almost 2 months to get one little thing fixed in my closet, and guess what? I’m still waiting. I’ve called numerous times and spoke to almost everyone in the apt office, and yet, no one has moved a finger. Don’t expect a fast response from them when something either breaks or simply needs to be fixed in your apt. I was told everything would be done by Tuesday, Oct. 21 and I came back yesterday from a work trip, and found the same mess in my closet. I’ve been very patient and nice throughout these past 2 months, but enough is enough. I’m frustrated at the lack of urgency from their team.
Just a little warning for everyone shopping around.
The previous management team was a million times better.

this place gets one star because I can’t give it zero.
DO NOT LIVE HERE!!! it’s probably the worst place I’ve ever been. much less lived.
A girl on a 6 month lease sublet the place to me for two months saying she needed to move because she was moving to a house with a friend, etc. I see very clearly why she didn’t want to stay there and doubt «needing to move to a house with a friend» was even 10% of the reason she got outta there.
First, if you aren’t Indian, you will definitely stick out. I felt like I was maybe the only white person in the entire place. The halls always smell terrible. And, this is maybe the NOSIEST place ever. You can hear people in the halls talking. you can hear people in the apartment above you. you can hear people in the apartment next to you. I could hear my neighbors talking, yelling, turning on their computers, their kids crying, etc. This place is full of Indian families in apartments with several kids. so the hallways and most of the time your apt sounds like a daycare. Coming home from work and trying to drive to my building to park was always a nightmare because there are Indian families strolling around the lot like it’s a playground. Kids on bikes or playing ball and the families congregating in the streets.
My air conditioner went out three times in the course of a couple of week (in the middle of July) and the first time I put in an emergency request they came and «fixed» it. It was broken within a couple days but the man who fixed it the first time actually called me back when I left a second request for my maintenance emergency and yelled at me saying my air was working fine, he went to check. It was indeed fine when I got home from work but within a day it was blowing hot air again. I called back and this time the maintenance guy wouldn’t even return my call. I called 4 times– never got a call back… and ended up getting no sleep because it was 88 degrees in my apartment. And I didn’t feel safe to open the sliding door bc this place feels extremely unsafe. I had to call the office when they opened and when I told them about the incident all they said was we are sorry I’ll forward the maintenance request to a manager since the repair guy never contacted you.
For FREE RENT, I would not even live there again. My just under two month stay felt like an eternity. Glad to be far away from that place. what an absolute NIGHTMARE.

The most attractive features of this property WAS trash deposits, the grounds which were cared for by one man, the pool which has been closed for months.
Unfortunately, there is a current infestation & roaches … mostly due to door to door trash pick-​up from Sun-​Thu (6 – 8).
Also, is the security, which is mandated by an ordinance via the City of Houston, undercover.
There is a critical need for a tenant association.

Too many problems. Random fee’s like crazy. A member of the staff actually starting complaining about me not knowing I was actually in the office and not on the phone. All because they were trying to charge me for something that I did not owe. The rent is too high for these apartments and then not getting the service deserved. Been waiting weeks for maintenance to come fix problems and still no results. Mold, leaks and many more problems. The only good thing about these apartments is the convenience store and the owner of the store and his wife are Awesome! As soon as my lease is up I will be moving. If anyone knows who now owns this property and has the corporate number? That would be helpful.

When I saw that this place had 2.5 stars on Unilocal I thought it was necessary for me to leave a review.
First things first, this apartment is INFESTED with roaches. It doesn’t just have roaches, it is infested. You WILL see roaches crawling around your kitchen, living room and even BEDROOM regardless of how clean you keep your house. This might sound like a deal-​breaker, but this is not the worst Park at Voss has to offer.
It must be mentioned that since Dec 2014, we have new management; it is their goal to CUT DOWN costs and raise prices. Exterminators can only come once every 2 weeks now (And yes, I use them every 2 weeks and we still are infested with roaches) as opposed to the 2 times a week. They used to give clean carpets to new apartments but these new people just pay someone to do a lousy wash (I found pieces of cereal in the bedroom and, naturally, roaches on my move-​in day). In addition, you are asked to pay extra for a garbage pick-​up service. There is no dumpster on each floor, instead, you are supposed to leave your garbage outside your door and a person will pick it up during the evening. This service doesn’t happen during Saturdays and Sundays so you can imagine how grotesque the hallways look during the weekend; smelly garbage bags, trash on the floor, roaches crawling out of bags, etc
Also, someone below mentions that the place and the people here smell. This isn’t far from truth. There are many Indian people living here; it is part of their culture to not take showers for weeks. That, combined with the strong smells from their cuisine, leaves a rather unpleasant aroma on the hallways. And yes, it sticks to your clothes and people will point out that you smell like armpit sweat.
Lastly, the administration has a predisposition to ignore your problems, questions and/​or requests after you’ve signed a contract. They might also send you to collections for a payment error on their part and ask you to fix it. This has been my experience. Needless to say, I can’t wait for my lease to end and move to a decent place.

I guess I should be grateful it could be worse. But to start off let’s just say that the first and last thing you want welcoming you to your New place are roaches!!! They are everywhere. Main reason for this is the trash chutes inside the buildings. The amenities are decent and kinda make up for the rent prices since the apartments are pretty old. The gym is small but usually is not an issue to go workout. Lots of kids on the weekends playing on the playground which is a plus for me since my kids come by on weekends and want to make New friends. There is a convenient store on site as well as a barber shop and tennis shop. Overrall it’s an ok place to live temporarily.

I do not live here but live close enough to these apartments and they are a nuisance.
Their residents are so loud you can hear them across the street; their residents are not courteous and pull into their gates with music blaring (out of their cars) at all hours of the night; they honk incessantly, waking everyone up; one particular d-​bag with a white mustang likes to rev his engine up and down the street.
I can also see from the road balconies that are lopsided.
This place is a dump and needs to be torn down already.

Number one problem is Roaches. The smell is horrible «Indian food» hallway closed no air go through. Bad office no parking spots for visitors. It’s just a disaster!

I am a apartment locator and was a resident at the Park at Voss from 2007 – 2008. I really enjoyed my time here. The property has a lot of amenities that make it stand out. They have a heated pool and jaccuzzi, 24 hr fitness center, sauna, playground for kids, tennis courts with instructor, movie room, etc. My favorite was the onsite convenience store. It saved me a lot of trips to the gas station and grocery store. The asian lady who own the place made some good BLT sandwiches to.
The apartments themselves are nice to. My apartment had wood floor in the kitchen and dining area. Berber carpet in the living and bedrooms. One bedroom was pretty big 750 sqft. with a nice size patio.
I really enjoyed my time at Park At Voss. I still miss those BLT sandwiches.

Visited this. It smells. People smell. Too many people using computers in public areas (I guess internet is free). Too many units that look motel-​like. Also a store inside… kind of weird.