Ow! They do an good job, but don’t have high expectations in the ambiance department. You are going to be getting your hair ripped off your face in a walk way where everyone can see in the middle of the mall. Thank God for these ladies! My hair grows quickly and it’s dark and thick. Waxing is out of the question for me because I’m allergic to wax. Nevermind that. I’d still rather get my brows threaded if that weren’t the case. It is cleaner and these ladies shape wonderfully.