James Herbst, DDS

I’m the biggest chicken of the dentist. From what I hear many are. The Dr. Is one of my customers and I found out he was a dentist. Long story short he was told my story by me and actually stayed and talked through things with me. After and hour of making me calm down, relax and just talk I visited his office today and can say it’s 5 STAR. Thanks Dr H. I will definitely return half the chicken lol.

This review is on behalf of my husband, who loves these guys. If you’re reading this, please please please please start accepting Humana insurance so I can come too!

My first visit was excellent. The dental hygienist was quick and painless. She took lots of x-​rays for my file and I was consulted about the results by the doctor himself. I returned to have a crevice in one of my molars filled and Dr. Walding was conscientious enough to ask if I wanted to forgo anesthesia. He filled my tooth without it, I barely felt a thing, and I was out in less than 30 minutes. Also, the staff is extremely thoughtful and the office is clean and organized. I definitely recommend them!

The staff followed up with me after they saw my review. I appreciate them showing that they care about their patients.
I went back today for the filling. It turned out that it was a piece of tooth near that filling that fell off, not the filling itself. Dr. Walding was great at explaining to me what he was going to do to fix it. I had a pleasant experience and was satisfied with my teeth condition when I left the office.

As most people I hate going to the dentist but since I have been coming here to Dr James Herbst’s office it has been my best dental experience ever. From knowledge of the dentists to the welcoming feeling of the staff I no longer put off my dental cleanings. I’m glad I found them and so are my teeth!

I’m not surprised at all that all the reviews on here are positive. This place most definitely deserves 5 stars! The staff was extremely friendly and helpful and Dr. Herbst was phenomenal. I am very picky when it comes to my teeth and I couldn’t have been more pleased with my visit. I am very thankful that I found this place!

Love Dr Herbst and his staffs! They are so nice and friendly. Dr Herbst is gentle and great at what he does. I been going to them for 4 years now and I love everyone in there! Linda is great and friendly in front and on the phone and Annette is super nice and does a great job at cleaning my teeth and Toni is so sweet!

Visiting from the UK, I had a very troublesome new crown and desperately needed help before flying on vacation. Luckily for me a colleague of Dr Herbst was able to see me at very short notice.
On arrival I was seen by the dentists assistant who was lovely and put me right at ease, as I’m not a lover of dentists! My mouth was was numbed by mouthwash, far less invasive than injection and after having an X-​ray taken, the dentist arrived to file my crown down a little. I must say I was so impressed by the service I received, both the dentist and his assistant made me feel very relaxed and confident in their ability to help my situation.
Their care and attention to detail meant that I was able to enjoy my holiday, with no dental pain to worry about. I would recommend this dentist without any hesitation.

It’s no surprise that all of the reviews here are positive. I was originally referred to Dr Herbst by my former dentist in San Antonio (Bart Nichols), and have thanked him twice for doing so.
The Doctor and the staff are great. The office runs like a Swiss watch, and every patient is made to feel welcome and comfortable. I have been a patient for a few years now, and can’t imagine going anywhere else.

I have been a patient of Dr. Herbst for at least 15 years. No matter what you need to have done, it will be handled in the most gentle, considerate and professional way possible. His office is very beautiful and a pleasure to visit. His office staff is exceptional. My hygienist, Annette, does a great job as well. Another thing I greatly appreciate is that they are on time. It is very unusual to have any wait at all. Dr. Herbst and Annette both take the time to get to know you as a person, not just as a patient. I have recommended this office to several of my friends and will continue to do so.

Dr Herbst has been taking care of my teeth since I was a little girl at 7 years old I am now 32 and would never go to anyone else he is so kind and takes time to make sure everything is done right! Love the staff including Annette Kim Lynda and Toni. Annette is just a joy to be around she is not only my hygenist but an amazing friend there is no Hygenist I would rather go to but her. Everyone is so sweet kind and caring this will always be my number one dentist!

I have been looking for a good dentist for a very very long time. I moved here from out of state, and was disappointed with the first dentist I had gone to. No one seemed to have met my expectations as good as my out-​of-​state doc. Finally, I read some reviews and decided to give Dr. Herbst a try, even if meant that I had to drive 30 minutes to get to his office. I had my second visit today, and I have to say, I am super happy about my choice! First off, the office is clean, and front desk ladies are pleasant and patient oriented! I didn’t have to wait for long, as the appointment took place exactly at the scheduled time. I had the choice to listen to music or watch TV while the doc was working on my teeth. Unlike my previous dentist, Dr Herbst literally showed to me on the screen which teeth had problems and what was a recommended plan of action. Throughout the process he told me what he is going to do, so that I knew what to expect. He is super nice to his colleagues, and most of his team members have been working with him for more than 10 years! I value his ethics and I’m happy I got to meet him! My husband will be going to him, and I am definitely recommending him to anyone I know.

I’ve been long overdue for this review, because I’ve been seeing Dr. Herbst for years with an «s» on the end of it, and his practice deserves every bit of the five stars I’ve assigned. Thanks to Edgar V.‘s recommendation, I was able to find a dentist that I can not only tolerate, but (almost) like.
I was never afraid of the dentist as a kid, but I had a really, really terrible experience when I was 18. Even though I was fully insured, I was so terrified I didn’t go back for more than four years. I saw another dentist for around a year and just wasn’t feeling it with her, so it was off to trusty Unilocal I trotted. After confirming Dr. Herbst took my insurance, I walked in nervously but walked out a customer for life.
From the front desk to the chair and back, everybody in this practice has a great attitude and is eminently personable. Kim is the office manager and keeps everything running like a Swiss watch. Annette is my hygenist, and remembers me from visit to visit. I feel like I’m actually being treated like a human being when she cleans my teeth because she’s very sensitive to any discomfort or pain I might be experiencing. Toni is Dr. Herbst’s dental assistant, and has totally held my hand when I had a needle all up in my mouth area. (Thanks, Toni.)
Dr. Herbst is interested in keeping your teeth clean and healthy, and that’s what matters. My previous dentist kept pushing cosmetic procedures on me, but that isn’t what I was really interested in. I always feel comfortable enough to ask Dr. Herbst any questions I might have, and he asks his own key questions too. On top of everything, the premises are really nice. Each chair is outfitted with its own TV and headphones so you can watch (or listen, if your eyes are squeezed tightly shut like mine during your appointment) to whatever you choose. The procedure chair is also equipped with a massage function so ostensibly you could have the best root canal ever.
At this most recent appointment, Dr. Herbst found a cavity, but it wasn’t exactly new – an old filling had broken and had exposed my poor tooth to the elements. He caught it early, thankfully, so it wasn’t particularly invasive. Though he doesn’t practice any form of sedation dentistry, Dr. Herbst is more than happy to prescribe a few anti-​anxiety pills for me to take before my appointment, which makes everyone’s life easier. He took a picture of my tooth before and after so I could see exactly what he’d done, and let me know what my new filling should and shouldn’t feel like. From start to finish my new filling (including the wait for the Novocaine) took less than one hour. Now that’s respect for my time!
Honestly, I can’t say enough good things about Dr. Herbst and his staff – and this is coming from the biggest dental coward ever. Even though I’ll still subconsciously give the idea of the dentist the side-​eye, I won’t be afraid when I walk into the real-​life office here.

The only opinions I had towards dentists is that they’re bad news. I can’t blame my mom for always picking some mean dentists, I mean after all, Unilocal didn’t exist when she decided I needed braces.
At last! Another Unilocaler referred Dr. Herbst to me and I’m glad I checked them out. The front desk lady, Kim, is such a joy to talk to. She was very thorough with all my payments (yes, all because I had to make four visits in just a few months) and made sure that I understood how my insurance policy worked. This really helped because I hadn’t had much experience with adulthood and using insurance on my own. I’m a big kid now.
My first visit was for a cleaning and I had Kathy. She was BEYOND nice and if you like good stories, you should see her. The majority of the time I was so caught up with listening to her that I forgot she was scrubbing down my teeth. I don’t know much about cleanings (yes, again, note my previous fear of visiting dentists), but I think she did a great job! She then referred me to Dr. Herbst who evaluated all the things I needed down to my teeth. Four visits later, I got all my yucky cavities filled and I will DEFINITELY start taking care of my teeth better. Both Dr. Herbst and his staff always made sure I wasn’t in any pain and I’m just really glad I went to them to get all that work done.

It either takes a very good or bad experience to propel me to write a detailed review and in this case it is due to a very great one! As soon as I walked in the door the front desk girl, Kim, knew my name without having ever met me before, talk about customer service!
I feel like I have been going here for years! Besides the great staff, the ambiance of the office is superb. From the front lobby down to the flat screen TV provided in each nook. Dr. Herbst was easy to talk to, knowledgeable and efficient. Going here was the most relaxing part of my day and that has never been said by me before while being in a doctor’s office.
Unilocal brought me to this place and I hope it does the same for others. Trust me, you will not be disappointed!

Dr. Herbst has been taking care of my gorgeous smile for almost 10 years now. Every time I go for my check-​up, I am reminded why his practice has kept my business. It’s all about his and his team’s service, attention and competence.
New office renovated. Seems lots bigger and they’ve installed some new gadgets like ceiling mounted TVs with headphones to use while getting cleaning/​procedures done, digital x-​rays and an electronic dental record. Overall, nice change and the staff seem happy which definitely transfers to me feeling comfortable and well taken care of while «in the chair.»
Overall, I think Dr. Herbst and his team has it down for good dental care in Houston.

It is a pretty safe assumption that no one likes to go to the dentist. I am no different. When I was a child, I had no choice but to obey the will of my parents and go to the dreaded chair. Part of the perks of being an adult is that I opted to NOT schedule a visit with any dentist for years, despite having beautiful dental insurance available.
As I’ve grown older, I reconsidered and resumed my visits after referral to him by my physician*. The office is in the Galleria area and the quality of the staff and care is superb. The office manager, Kim, is always pleasant in setting up appointments and in providing solid estimates of what services will cost. There are three hygenists; I’ve worked primarily with Annette with Toni as backup if Annette is on vacation for the cleanings.
Annette had been with Dr. Herbst’s predecessor before he bought the practice. She was my hygenist in my reintroduction to «the» chair. Since she could hurt me on the next visit, let’s just say that she looks great for all of her years of experience. Made the return to modern dentistry easy with her easy-​going and funny personality.
The doctor himself is quite a looker and, more importantly, highly personable. I won’t go into more detail — you can find him online and see for yourself. Since its really hard to flirt with a man who has his gloved fingers in your mouth, a paper bib around your neck, and a bright light focused on your gums, let me tell you that the doc really cares about how you’re feeling during the process and talks you through the steps that he’ll be doing in order to assuage any fears. Great chairside manner.
And, I’m there for the dentristry, not the dentist. ‘Cause no one likes to see the dentist.
*Sidebar: I love, love my physician visits. Even when I had to have an in-​office abscess lanced and drained.**
**Sidebar to sidebar: If you’re one of those types that say «I want to experience everything at least once in my life», I suggest skipping «abscess lance and drain». You’ll thank me later. Really.