FedEx Ship Center

I had experience with this location once so this review is based on that.
There were some delivery issues with a package to my work, so I called FedEx to see what happened to the package and how we would get it. Turns out we’d have to pick it up. Where? At this particular location — then she told me that if I wanted, it could be transferred to another location. NO, PLEASE DON’T MOVE IT. I live just a couple minutes’ drive away so I thought it was absolutely perfect that it was there. I could just drop by on the way home!
Before I went, I looked up some reviews; a lot of people complained about how long it took. Well, I wouldn’t be in any hurry so I wasn’t too put off.
I got there at around 5 PM (no real problems with parking and they have a decent sized lot) and got in line. There were two people ahead of me. The place inside was small… and there was only one person working. The reviews weren’t kidding. I was standing there for quite a while and more people accumulated behind me, when the actual pick up only took a couple of minutes. The lady who helped me was nice, but not too friendly; she was there to do her job (and count down to the end of her shift?), not to make friends.
Ultimately, the wait time was atrocious, so that gets a 1.5 from me. The service was fine, so a 3. Location was great, so a 4. It averaged out to a 3.

I give them one star only because I have to in order to give a review. Totally rude people working there who made my experience a complete inconvenience. I was very rudely told that I would have to call for a tracking number for a package that they called me to tell me was there for pickup. I didn’t understand why they didn’t give me the tracking number on the phone the first time. I left without the package because they were in my fiancé’s name, even though they had called my phone number. Everyone I dealt with was the opposite of friendly.

You bring in a package, and they ship it for you!!!

Worst experience ever. I walked in happy. I greeted the lady who walked up within 5 minutes of my waiting. She said nothing and held her hand out. I gave her my door tag and smiled. She said nothing as she walked away. 13 minutes later she arrived with my packages. She again held her hand out and I was left to assume she wanted my ID. I was right. She then mumbled through a closed mouth, «sign on the last line». I said «I already have signed, thanks». She then got very angry and hissed «Why would you sign before I told you to? What would have happened if I didn’t find your packages» I replied with «I would scratch out my signature?» & «Why are you telling me this when it’s obviously not an issue?»
She didn’t say another word. I assumed we were done with our healthy transaction and I left in a really bad mood. That lady is the opposite of friendly and likes to incite and harass her customers. I despise you, thanks. Never again will I go to this location for any reason.

I love fedex. I ship alot of stuff abroad — to Russia. They are so fast, they have never lost anything and service is great all the time. Of course they charge alot but every shipper does and at least working with fedex you understanding what you are paying for.

This review is long overdue. I’ve been coming to this particular location many of times over the past few years, but it’s taken me this long to finally review the place now that I’ve moved away. But before then this was literally within walking distance of my house. It’s an express type location, but has late hours, so you can still send out a package after work without any rush. They have plenty of parking and the employees are actually helpful.

First let me say that I am not the biggest fan (check out my review of UPS on Mykawa) of these big shipping companies. They all seem to have trouble finding the front door and don’t really seem to have an understanding of how the customer feels when they are unable to quickly receive an item they obviously want to receive quickly.
With that said, this FedEx location is excellent. The FedEx drivers seem to get back to the station with all their undelivered packages at a very reasonable time which allows the customer to come pick it up after work. Again, read my UPS review for the alternate version of this review. FedEx tried twice to deliver my new phone from Verizon (Droid 2 Global, yay!) and both times I was at work unavailable to sign for anything at home. On both of these days, the item made it back to shipping location (meaning available for pickup) around 4pm or so. My UPS driver apparently doesn’t get back to the station until after 10pm every night even though the shipping center is closed after 9pm. Not so with FedEx! I was able to quickly go in there with my tracking number and Texas DL and pick up my package in less than 3 minutes including wait-​time.
I will continue to use FedEx for my shipping needs solely based on this location since they get all my undelivered packages. I suggest you do the same if you care to see your packages!