CVS pharmacy

CVS to me means convenience it’s that simply, I don’t know anyone who grabs a cart and does their weekly shopping here, so like many I drop in grab a few things ranging from over the counter medication to razors and I’m back to living life. I rarely try and analyze the customer service here or the lack of it because I simple don’t care, there are hundreds if not thousand of CVS stores so if this one doesn’t work for me I’ll drive a few blocks to the next one not allowing them to affect me one way or the other. I found no reason to avoid this one during my visit here its relatively close to where I staying so I’m sure I’ll return.

I needed to grab Advil and this was the location CVS close to me. Upon entering into CVS, I saw how it looked messy. Not sure if it is because Christmas just ended but it didn’t look like how all of the other CVS looked like. I just grab my med, paid and left.

This is a review of the pharmacy, not the rest of the store as I have had good experiences with helpful staff elsewhere.
However, yesterday I went to the pharmacy to fill a prescription from a workers compensation claim. I was there for over an hour waiting for the staff to figure out how to get the workers compensation insurance to cover the meds. Then after they figured it out, they realized they didn’t even have the medications I needed. They tried calling other CVS’ (3) to see if they had the meds I needed to no avail.
I called the doctor that prescribed the meds and he found another pharmacy (a Walgreens) that had them in 10 minutes.
Overall, this experience with their pharmacy was the biggest waste of time due to sheer incompetence from the pharmacy staff. Never going back there to fill any prescription in the future.

If I could review this CVS less than one star, I would. This is quite possibly the most threatening places I have ever been. They tried to deny my wife and I bathroom access, after our purchase of $ 25. They claimed the reason they wouldn’t let us use the bathroom was due to safety issues. If they were knowledgable of Texas law, they would know that they have to let us utilize the bathroom. They then attempted to threaten us by contacting the police, and claimed that they would inform the police that we were being unruly, and attempting to steal. On top of that, the man who eventually let me use the bathroom after numerous complaints, threatened me claiming that he would come after me once I was off property. My wife and I are in the service industry, and we are very calm people. The people at CVS are criminals, and we are contacting local media in regards to how they treated us. The manager nor employee would comply with divulging their names.

I love how this CVS is right off the freeway. I was in desperate need of some ziplock bags ASAP for an event and I knew I only had a few minutes to pick them up. I did not mind paying a little bit extra for the convenience, low and behold they were actually on sale!

This location has really variable service, both in the drive thru pharmacy and inside. I get my birth control here, so I come every month. Depending on who’s working (and it always seems to be someone new), I can be in and out in the drive thru in less than 5 minutes, or it can take 10+ minutes. And that’s when there’s no one in front of me.
Every now and then I head inside to pick up some Advil, or shaving cream, or something my husband mentioned that we needed. The place isn’t too bad, it’s clean and well kept, but checking out can be a nightmare. Again, sometimes there’s someone at the register who rings me up right away, and other times there’s a line of 3 or 4 people in front of me, with no associate in sight. Those are the times that I have to decide if it’s worth it to wait the 15+ minutes to check out, or if I should go somewhere else.
I still come here, though, because it’s convenient and in a fairly decent part of town. If you have a CVS card, you can use it when you get prescriptions filled and then earn coupons for other things that you buy.

I am a personal assistant and I come here often to refill and pick up prescriptions for my boss. Despite the last minute, urgent requests that happen from time to time, the pharmacy staff is always friendly and helpful. I am very ap[appreciative of them!

I seem to get this very rude young lady all the time I come here. Today, I went and bought a DayQuil pack and they had a sale tag on the shelve. And when I told her there is a tag, she gave me an irritated look and asked for a price check. When No one came, I told her I would just show her instead. I showed that there was a tag stating that it was on sale and she started arguing that this was an old sale tag. I asked if she could honor it because it is there when I got it (normally stores would do this because it’s their staffs fault for not taking it off) and I told her how they usually would just do it. She then replies «No, we never do that. This sale ended two days ago,» in such a rude way. I was highly offended that are raised her voice and offered a very poor service.
Obviously someone has been slacking if sale tags from two days ago have not been removed and if the cashiers will be so rude about it too.
I shop here a lot and managers would honor the tag and this cashier is straight up rude. I won’t go back again. Terrible service!