Capital One Bank

Houston, Estados Unidos

3

Cerrado ahora

10 opiniones

Contacto

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Teléfono:
+1 713-435-7600
Sitio web:
maps.capitalone.com
Dirección:
7919 Kirby Dr, Houston, TX, 77054
Medical Center
Paradas y estaciones de transporte público cercanas:
850 mSmith Lands
1.3 kmReliant Park
1.4 kmPressler St @ Holcombe Blvd
Categorías:
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Hoy

Hoy 09:00 – 17:00
Cerrado ahora
Horario local (Houston) 23:45 miércoles, 11 de junio de 2025

Horario de apertura

lunes 09:00 – 17:00
martes 09:00 – 17:00
miércoles 09:00 – 17:00
jueves 09:00 – 17:00
viernes 09:00 – 18:00
sábado 09:00 – 13:00
domingo –

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10 opiniones sobre Capital One Bank

No se requiere registro
Tu valoración: 5
Houston, TX
I love this branch. The tellers are always friendly. The service is always fast. I use the drive thru for deposits and pay on my credit card inside. They are always consistent. The drive thru is open until 6pm on weekdays:-)
Tu valoración: 2
Houston, TX
The staff is generally pleasant but today I waited for over 20 minutes before I was acknowledged and then as the bank was empty sat there for a longer amount of time with no assistance. I left after waiting for 35 minutes with my issues unresolved.
Tu valoración: 3
Houston, TX
The employees here are nice, but very SLOW. Any time I have to go inside for anything, I always make sure I have 30 minutes to spare. It’s ridiculous, but banking here is truly a chore. The only reason I’m still banking with Capital One is because my checking account is free, and I have a couple of credit cards with them. I also have a safe deposit box here, and getting to it is also a hassle.
I haven’t been to a Capital One branch in this city that didn’t take FOREVER to get something done. They really have to step up their game.
Tu valoración: 5
Houston, TX
This is the main Capital One branch that I use. I have never had any issues here. The staff is always super polite, friendly, and equally helpful.
Tu valoración: 2
Houston, TX
Don’t come to this branch if you are in a rush. Everytime I come here there is an issue. It’s always the system is running slow or they need to verify. I have never been in the drive thru for less the 10 min waiting on my withdrawal. I have worked at a bank and know procedures. The customer service is quite terrible overall actually.
Tu valoración: 1
Long Beach, NY
Do not use their ATM machines! It just ate my card. They use the old fashioned machines where your entire card goes inside the machine. Mine never came back. Customer service inside the bank was very slow to speak with me. Eventually they said I have to order a new card, as they do not take responsibility for their own ATM machines. Go to Wells Fargo a couple of blocks away.
Tu valoración: 3
Houston, TX
My previous review stays true, however the fact that their online banking website is always down frustrates me. I just want to check my balance but the website keeps «timing out» when I try to log on. It has been like that for the past two days. There were no warnings beforehand that the website will undergo maintenance or anything either. They don’t even publicly announce that the website is down. I had to google «is capital one website down» and the first link that popped up is a website designated to letting people know. The comments below indicated that it has been down for two days.
General maintenance is fine, but it’s not professional if there are no warnings that notify people. Minus One star for Capital One (It’s been down a total of 5 days in a roll. No idea how your money is doing, if its still there!)
Tu valoración: 3
Houston, TX
Overall, I liked coming in to this branch. The Banker who helped me, Ryan S., was more than helpful. He answered all my questions, made sure I got everything I needed and also Filled out my withdrawal slip. And if that wasn’t enough, they have a coin counter free for customer use! That’s awesome! The Teller’s on the other hand didn’t really WOW me, nor did they talk much. From now on I think If I can go to the ATM, I will. But Other than that, I feel like my relationship with this bank should be a stress free one.
Tu valoración: 4
Houston, TX
This is pretty much the only branch that I use. I rarely go to the window for anything, as they have the ATM that you can do just about anything from depositing a check to getting a quick $ 60. Unlike some ATMs that are located in area, this one is well-​lit and you don’t get that feeling that someone is going to also get YOUR quick $ 60.
Tu valoración: 2
Houston, TX
What’s in YOUR wallet?
I guess paying for all those pirate actors in the commercials drained the customer service budget. If you want to feel like the bank robbers got smart and opened their own bank just so that all the victims would come to them, then please, make this your Capital One branch. If you want to experience slow service, service with an attitude, service with aggression, anger and hostility from your teller — please, by all means, don’t walk, but run to this Capital One branch. If you desire to live on the edge a little by not knowing whether or not you’ll leave your bank without committing felony assault against one or more of the snarks behind the counter, switch banks and head on over to this branch today!