Burger King

I come here every once in a while for some good burgers and I always need the nicest person at the drive-​through window I think that this woman deserves to be recognized for her hard work and good customer service… her name is Liza
Every time I go there I hope she’s there because she always is fast and friendly!!!

What in the… How is this place even running? They had no cups. No soda… No sauces of any kind… No lids for my small water… And then proceeded to wait 20 minutes for my cold burger. Wow this is really really bad!!! Go somewhere else… McDonald’s bathrooms are cleaner.

The staff here is polite, but that’s about it. Usually I have to wait 5 to 10 minutes before someone even takes my order, but it depends based on the time of day. Then I usually wait to long for the food. Rarely do I get good fast service at this Burger King.

The one star bcoz … The wanna charge the fountain water $ 1.29 (that’s what the new manager want to) + no napkins with the on the drive true

This is literally the worst Burger King on planet earth. Expect the people taking the order to be as rude as humanly possible and still somehow manage to screw up even the most simple orders. Want a whopper? You’ll get chicken nuggets. I have a feeling satan himself is somehow involved with this place. There’s no other way it could still be in business.

I hate Burger King in general, but at least it is not McDonalds, so that makes it slightly better in my eyes. I had already tried all the other fast foods in the area so I had to finally make a stop in at the King.
You know the menu if you have ever eaten at one. What you don’t know about — at least one scary homeless person, sometimes even the same one that harassed you at the Valero down the street, will ask for a ride or change or something. The situation is just as bad as at Jack in the Box … so not a fan.
There is other fast food to be eaten elsewhere and be harassed less.

This BK would have gotten one or two extra stars for the Whopper, whose «flame-​broiled» meat and Hershey’s Sundae Pie are delicious fast food classics, but the problem here is the horrendously volatile service. And this is a shame, because, as a reviewer below notes, there are some pretty nice, friendly, caring, competent folks working at this location (including the big effeminate-​acting guy who has more than once made me smile).
ALL visits: No matter how uncomplicated your order is and how clearly you enunciate into the speaker box — they miss it or screw it up. Listen. Listen. Listen. And/​or fix your speaker box. One otherwise friendly, competent gal had the gall to tell me to be sure to mention the coupon when I ordered at the speaker next time. «I DID TELL YOU ABOUT THE COUPON! YOU WERE SO BUSY NOT LISTENING TO THE ORDER YOU MISSED THE PART ABOUT THE COUPON, TOO!» Know your menu. Listen. Focus on taking the order. Repeat it back. I used to work in fast food — believe me, it works 100% of the time if you do that.
Today’s visit: For the gajillionth time, as I handed the window dude my money, he asked, «Would you do me a favor and back up and then pull forward to the window again?» They have been asking this for years — I wonder how many stupid people do this stupid dangerous thing? I wonder whether BK’s insurers know that this location routinely asks its drive-​thru customers to back up in the opposite direction in this driveway? Of course, when I refuse, they get visibly mad. Insanity. (Today, I watched as the poor dumb person in front of me not only backed up, pulled forward, but then she was asked to pull further forward in this narrow, single-​lane driveway to – apparently — wait for the food that BK couldn’t prepare in a reasonably speedy manner. I got my food and asked, «Now how am I supposed to get out of here with that person blocking the exit?» and the window dude thought it was perfectly sensible to answer, snippily, «Well, I’m going to go give her her food in a minute.» Okey dokey — you inconvenienced her, you inconvenienced me – and I actually wouldn’t wait and honked at her until she gave up and pulled into the street to go god knows where to get her food from these morons. Who, in all honesty, are probably trying to do their best. But they have poor leadership and they simply don’t know the basics about running a fast food restaurant.
I quite enjoy BK food, but they get 1 star until they stop making visits here a consistent hassle.
(And unless you other BK consumers start expecting more from your service providers, they will get away with this. You don’t have to live in a world of rudeness and incompetence. But you have to ACT to change it, or it won’t change.)

Burger King is Burger King – flame broiled Whoppers are not especially good for you, but as an occasional indulgence, they are tasty things – however, this particular BK is a favorite of mine because of the chatty «man’s man» who often works the drive through window. El Rauncho Grande’s leetle friend is not that way inclined, but a big gay dude with a cheery disposition whose love of life shines through even when he’s working at a fast-​food drive-​through is something that just makes me smile, and he speaks English and gets my order right, which is more than I can say for many of his counterparts at other area drive through restaurants.
For my money, Whataburger is a much better product, and I’d normally rate any BK at most only a two-​star, and only patronize them for reasons of time and proximity, but having once visited this particular establishment, and encountered the big, happy queer man who works there, and his inexplicable yet happily contagious joi de vivre, I visit much more often than I otherwise might, and I give them an extra star for having the good sense to hire such a great employee.
El Rauncho Grande