5 Star Autoplex

Searching on Craigslist and of course I stumbled upon «no credit check», «$ 499 down», «everyone approved».
Ad says to text Amy, so I text her and ask if they have a website to show their inventory. Within a few minutes I receive, «No only a lot». A few seconds later, «When can you come see us».
Already not interested because there was no website to legitimize or make me believe it’s a real business. I ask where they are located and what the «dealership» was called. I receive the address and her name, «Amy». Followed by «When can you come».
I do a quick search of the address and find out that it’s 5 Star Autoplex. There’s obviously a reason why she didn’t want to give out the name of the place. Simple research and you’ll realize that this is a place you don’t want to do business with.

I didn’t believe the reviews and because of the «500 down» advertising on Craigslist I came here. I talked to 2 different «agents» who both told Me I was approved and they could work with Me with my income etc etc. When I was supposed to meet up with them they told Me they where in the southside location and I told them I seen this location on the nw was closer to my house and they told me it was the same deal over here. So I showed up and before they even care to know what I was looking for they asked right away for my social and my id and to fill out an application… So I went ahead and took my time filling that out, As soon as I told them I only had 500 $ down they went to supposedly run everything through and said my SOCIAL security card wasn’t coming out in the system and tried to imply that it was fake. Next day passes by so I get up extra early and go to the ssa which is right down the street, waited over 2 hours to only find out my social security number was valid and correct. So I go back to this sh*thole and to try again, I walk in and sit and don’t get greeted or smiled at for over 30 minutes until they are done with the last customer (the day before they greeted me right away) and the old bald headed man comes up and says «You’re back again… You got paper work?!» *Giving me a look as if He was annoyed of seeing Me* then I responded to tell Him the ssa said nothing was wrong with my social security card then he didn’t even bother to talk He just said «well it didn’t go trough so idk what u wanna do if you want you can talk to my manger cause he is the one who runned it» and rapidly went to call him. The manager some old thug looking man came up to me like 10 mins later with a paper printed that said «this number not found in the system» BS!!! He could have wrote a fake number just so it can say that because nowhere in the paper it said my number or proved anything. Then he said «well if you had atleast 1,000 I could help you out, You see what really matters to them? Not only that, Since I was a first time buyer he wanted to help me out by selling me a trade in junk car… Then i told him about «beth» and «monica» from CL and he was like «well those are people they hire from other parties and they don’t know what they’re doing, They just get paid to bring people in and it seems to work» so basically FALSE ADVERTISING!!! He didn’t even care, This place is shady as soon as You walk in. Looks like bs and smells like it too. After I left I made a quick stop at «Astro motors tx» and got approved right away and right now I am about to pick up my new car.

I wish I can rate this less than one star. Everyone on the list that have posted reviews about this place can be any more right. I decided to ignore what everyone said about this place because they guaranteed me a car when I walked in. I confirmed that from three people over the phone because it’s a far drive to get there. Once I got there it was another story they all looked confused. They should not be sales agents they are lost and have. No idea what they’re doing. It’s a group of scammers and all they do is lure you in giving you amazing deals and guarantees over the phone just so you can come in.

This place is a total waste of time! All of the ads on Craigslist are lies! False advertising is more of what they specialize in! I would advise that you not go and sit hours for nothing!

First off, do not believe what the females answering the phone tell you. They just mean to reel you in. Then, vehicle prices are not what they seem and this place is not true to its word. They tried to sell me a car at twice the worth. Frankly the experience was awful, salesperson was un-​knowledgeable about what was going on, seemed like he was just acting like he worked there. I did some research on used car dealership practices via the Texas dmv website and found some (interesting) things that this dealer practices. Bottom line, don’t waste your time or gas driving in to this place.

This place is shady and I recommend going anywhere else but here. We went in to buy a mustang, signed the papers and left without the vehicle because they said they wanted to make it right. (after I was there for hours and late to work) however they did let me leave in a loaner vehicle I was only supposed to have for a night. anytime I called to check on my newly purchased vehicle they never answeted me or didn’t have an answer the one night turned into almost a week. so we canceled the contract and received our vehicle back. when I got in it not off the lot the power steering was out. then noticed the whole front bumper was wrecked.
Now 3 days later I’m waiting on a title that was supposed to be overnighter on friday. I still do not have it. and I’m still getting the run around shady do not go thrre. ever.
I had to pick a star otherwise I wouldn’t have even given a rating.

Went to test drive and buy (mercedes e350 4 matic) a car I seen in an ad. Called and spoke with 2 sales advisors. Went to the dealership the sales man tried to get me to take a look at a beat up defaced c class with electrical issues. Paid a deposit on the E350. Came back two days later to get the vehicle only to get the run around from the manager and sales person. Ended up not purchasing the vehicle because of the many inconsistent lies I was told. They tried to keep my money. Ended up contacting the Better business bureau and take it to Aiken to get my money back. This business thrives on making money off people by lying to them I wouldn’t suggest coming here unless your financing has been done outside of them.

I contacted this dealership on a car I was interested in, they pulled my credit along with 3 other banksand told me I was approved with the amount of payments I wanted. & I explained and EVEN asked if they are able to hold vehicles because I know some places don’t, The saleswoman told me yes she just needed to know what day I could come so they can have the car ready I told her March 21^st, because there were a couple of things I had to double check with my finances. I call today on 3÷12÷15 & she tells me she is sorry to inform that the car was sold yesterday. They then told me they were sorry, the only thing they could do is look for something similar. I am interested in a car now not in 3 months. The one car I found I liked was more expensive and they were not willing to help get my payments to the same as the original car that I was contracted and purchasing. I explained to the supervisor also how I work in the loan business and you cannot just tell someone your sorry like that, & that I know how the loaning business works she replied with No you don’t, she also told me she doesn’t need me calling her dealership and pissing off her employees. WHENEVER IM THE ONE WHO GOT SCREWED!!! They pulled my credit, then sent my credit to 3 other banks for financing. How can they have it approved and ready and tell me they FOR SURE can hold it and then they sell it and don’t care one bit about my feelings. She explained that this business is cut-​throat and if I didn’t put any money down over the phone or right away that the car isn’t held for me, which is funny because I was NOT explained that in the first place. She also told me they WOULD NOT work with me on the phone, these people at this place are HORRIBLE never have a met such rude unprofessional people, who give you THE CUSTOMER the run around. I am the one purchasing from them, and they don’t care one bit. THEY ALSO NEVER RETURNED MY PHONE CALLS, I called them today at 9:08am not once did I receive a call. I honestly would NEVER deal with them. You can take your own risk, yes I’m pissed but what you read here IS THE TRUTH. The dealership will always try to seem better. however I have the proof on my credit. Which is even more funny because the SUPERVISOR told me they are not even able to send your info to the banks until you are in person, well that’s a LIE. They do not know how to do REAL business, they only know how to do greedy, rude, uncaring services. They seem very nice, but don’t let them fools you, cause they will haha. Anyways needless to say I’m more than happy I did not purchase a vehicle from here. Like I said if you choose them… GOOD LUCK ;) haha