Southern New Hampshire Unversity

As I am reading through these reviews, I am a bit overwhelmed with some people’s apparent lack of self-​accountability. So much so that I felt compelled to write a review myself.
SNHU is a PRIVATE university. That being said, yes, tuition will reflect the comparable costs of other PRIVATE institutions. Second, they are quite affordable. When looking at universities to complete my B.S., SNHU was on the list along with Bentley, UMass, and PSU. Bentley would’ve cost me $ 37,500 a year AFTER Financial Aid. Umass would have been about same as my SNHU tuition, but I wasn’t thrilled with the curriculum, and the degree I really wanted wasn’t offered there. PSU would have been slightly less expensive, but ultimately I was more confident in the curriculum for my program of study at SNHU. My tuition expenses are only $ 3,000 more a year than if I were going to UNH. That is not horrible, and when you take into account the beautiful campus and near brand new facilities and equipment, you’re getting a deal in my eyes.
Upset because you don’t get the answer sheet in your grad program? Umm??? If you need the answers for your assignments in order to do the assignments, you might not be at a graduate school level to begin with. Sorry, but it’s true.
I can’t speak to the «predatory» admissions tactics some online program applicants are mentioning, I’m an on-​campus day student myself. However, I will say that when applying to SNHU the admissions staff was great. I mean, really great. They offered me three separate scholarships totaling over $ 10,000 a year. Cha-​ching! I didn’t even have to research these scholarships, they were just instantly awarded to me based on my merits. Does that sound like money-​hungry scammers to you? It certainly doesn’t to me. When dealing with advisers, any and all of my questions and concerns have been addressed and answered promptly, every time. No issues whatsoever.
I see some people trying to point the finger at the SNHU staff for things that honestly, YOU as a student should be on top of. If you need someone to hold your hand through life, then you might need some self reflection and personal growth before attending college. The staff at SNHU (in my experience) have always been there when I needed them. At the end of the day though, it’s up to you to read the fine print, and be accountable for yourself. Expecting an institution to baby you because you’re too lazy to do your own research is silly, and immature. Blaming them for your omissions and mistakes is just plain ignorant.
As I stated before, I am very confident in the curriculum for my program of study. The instructors are knowledgeable and competent in their respective fields. The school has been around for decades. Formerly New Hampshire College, it has graduated many successful people from many different industries. My classes are challenging. I don’t expect an easy A, nor do I receive any. I study hard and work hard and it’s reflective in my grades. That’s college folks. You are responsible for you. As Clint Eastwood once said «what you get out of life is what you put into it». Great quote (fitting for this review too, I think).
The online model is not one that I personally like. Tried it once for a class, and I really didn’t like it. I’ve spoken to numerous instructors who aren’t thrilled with it either, but that’s the age we’re living in folks. It’s not the same as being in a classroom. It’s just not. If you think an online program is the best path for you, awesome. However, be prepared to feel separated occasionally in your learning experience. That’s the nature of the beast. Again, accountability folks. If that sounds like something that is going to leave you at a disadvantage, then possibly try enrolling in a program at a local university? I understand life happens, and for some being in a classroom is near impossible (nothing is impossible unless you convince yourself otherwise). However, the struggles needed to continue your education pay off when you get your degree. That’s just how our society works people…
If you’re thinking of applying to SNHU, great. DO YOUR RESEARCH THOUGH. It might be an awesome fit for you, it might not. At the end of the day, the only person you have to blame is yourself when things don’t work out. There’s a flip side to that too you know. You get all the great things that go along with seeing yourself succeed.
So let’s stop the SNHU bashing here guys and gals. It sounds like some of you were expecting easy street and found real life instead. It sucks, I know. I was upset too when my parents forced me to move out and made me become an adult.

Like others have reported — I receive 6 – 8 calls a day (about every two hours) starting at 8am. They never leave a message — which seems very odd to me. I have told them twice that I work during the day and to please not call me — only to get another call two hours later. If they can’t follow this simple instruction I don’t feel I can trust them with my educational needs. Had to block their phone number.

Trying to enroll in an undergrad certification, snhu states they don’t offer financial aid for certificate programs even though other universities do. Admission counselors rarely respond to multiple emails and when you call they are rude. Found it odd that they state I have to PAY first through a PayPal link before they will register me? Usually it’s the other way around, register for classes then pay to enroll. Sounds fishy. Is this legit? I don’t want to be scammed out of 2k.

This review is pertaining to their online programs. Southern New Hampshire University offers an array of degree choices in the online programs. You have the choice of obtaining your Associates, Bachelors as well as your Masters degree online. If you are seeking an online program that works around your schedule, Southern New Hampshire University is a great university.
It is a non-​profit university and regionally accredited. Regional accreditation is important and many online universities do not have regional accreditation. This university is accredited by the NEASC (New England Association of Schools and Colleges). A few of the other institutions accredited via the NEASC include: the United States Coast Guard Academy, Yale University, Harvard University, Lasell College, and Northeastern University to name a few.
The staff are extremely helpful with any questions or concerns you may have. Student advisors check on you periodically to make sure that you are okay. The professors are dedicated and helpful as well. The professors make sure to answer emails, phone calls, etc. in a timely manner.
Southern New Hampshire University’s online program is great and I would highly recommend it to anyone who thinks that online learning is the best fit for their lifestyle.

I hope Paul LeBlanc is aware of what is going on. Also, I hope he cares…
I guess it was only a matter of time before this school disappointed me. I was sailing along in the MS Finance program until the classes abruptly changed. The classes up to this point all seemed to have a lot of online resources to help the student understand the material. Now suddenly, here I am with no learning resources, besides a single poorly-​written chapter in a textbook. When I asked for more information, I found out that it’s frowned upon to send students step by step guidance along with solutions to the assignment questions. This is a non-​negotiable for me. I need guidance in order to be certain that I understand the material prior to the midterm. The school doesn’t want me to have detailed solutions because of all of the leaked material online. However, how do I pass, and more importantly, how do I learn without detailed solutions to problems I missed. I’m saddened to learn that my advisors are more upset that my professor tried to help me, than the fact that I don’t have the tools I need to learn. After this course, I am changing schools.

Stunned by the bad reviews. I am an unofficial spokesperson for SNHU. I’m so happy that I did my research before I picked a school. I am working on my Master’s degree in Finance and I love it!
If you have just started at UOP, DROP OUT and transfer your credits (if they’re worth anything).

School starts on December 14 and my admissions counselor already has me WAY more excited than I ever thought I could be during the application process!
I think the best part so far is their willingness to work with me. Can’t afford your application fee? I’ll talk to my manager to see if I can get it waived. Can’t afford transcripts? Our third party request is free. (I may still have to get my own transcripts if my alma mater doesn’t like their form… stay tuned!) Didn’t take up your last school on their acceptance because they wouldn’t give you a stipend for textbooks? Depending on what your financial aid looks like, we may be able to give you $ 200. Dang. What a DIFFERENCE from the other school I tried!
Yes, they’re a bit more expensive than the other school and yes, they look kind of new because of that television ad campaign – but the latter isn’t true. They’ve been in business since 1935, have been regionally accredited since 1973 (I learned how important that was as an undergrad) and have been offering online classes since – put on your hipster glasses, ladies and gentlemen – 1995. Yeah… before it was cool!
I’m looking forward to my online teaching experience (coming sometime in the future). It sounds a little nerve-​wracking because I’ve never taught before, but if my academic advisor is anything like my admissions counselor, I have nothing to worry about!

Turned off by the fact that «representatives» from the school call you at least 10 times during the week. I ended up ignoring the calls, reading more reviews and not completing the process. Seems more like a diploma mill. Look into other schools online. Myself personally, I ended up registering with Penn State University. That’s after a lot of research. Hope this helps!

I’m working on an online MA at SNHU. I’m about ¹⁄₃ of the way there and it’s going well. Coursework is challenging, which I was concerned about with an online program. Some professors allow revisions for higher grades, and some are next to impossible to please. The acceptance was weirdly quick. I do not think they screen many people out of the application process. I have had some high-​achieving classmates, and they make it interesting. But I’ll say at least half do only the bare minimum. I don’t know of a more competitive program online, however. Looking into an online PhD program in English.
My only complaint about this school is the advisors are useless. I’m not sure what to expect from advisors, but I figured they’d act as experts on how to achieve my goals. But so far I’ve had two who have actually made it harder for me than if I were doing this 100% on my own. I made the fatal mistake of relying on each of them to have my back as I contemplated changes to my program. I would have been better off completely relying on myself. Now I’ll be graduating a YEAR later than originally planned because my advisor gave me a canned response instead of actually reading my emails. I’m sure they are tremendously busy. I have no idea what they are up against. But it really sucks.

I’ve been to few schools during my academic career. In fact, I’ll name them off: University of Cincinnati, San Antonio College, and Texas A&M at San Antonio. All three of these were ones I used to get my Bachelors and offered a ton of different way to get classes out of the way. After a couple years off, I decided to finally make the leap and get my MBA.
I had researched plenty prior to applying and decided on these guys. I could have (really) splurged at UT Austin or Texas State as far as local schools go, but the price was crazy compared to what SNHU was offering for online programs. They did contact me pretty quickly after applying, but I didn’t mind as I had already done my research and decided to go with them to begin with. My adviser has been amazing. She has been there to help in every way when it comes to helping solve financial aid issues, registering, and offering advice on what to take next in the degree plan. A year and a half later, I’m about to have my masters in less than 5 weeks. Classes were great as they were flexible enough for someone that is busy with starting their career like I am.
One negative thing I would mention is their policy on sending out funds for books. I have been able to attend due to loans. Once tuition is covered, I always had roughly $ 200-​$ 300 leftover for books, but the university would not release this until the 2^nd week of classes was nearly finished. This wasn’t much help when items were due that first week, and budgeting for the money was nearly impossible as the prices fluctuated between classes pretty significantly. My only recommendation is to work the price of books into the tuition so that the books are available right away. A&M did this for my undergrad degree and it was amazing. If the students don’t want this factored in, let the opt out to look at other ways of procuring the book.
Overall, its been a pretty good experience. For someone that likes the flexibility of online classes and wants an alternative choice to education, I’d recommend to at least research them a bit to see if they are a good fit. They might not be for everyone, but its worked out well for me personally.

Overall, the quality of the education is very good and I have gained a lot of support from teachers and staff. I have a couple problems with my academic advisor but I won’t blame that on the school;besides, I don’t know if most advisors are like mine. However, the financial aid department (one stop)…
The financial aid statement provided to me is a little confusing, it had me thinking I needed to pay for my second class. When I called them, they said I didn’t need to pay it but you would think they would let me know after the payment or refund it back to me but no, I had to go to them and disburse the payment. Just a little fishy.

So far my experience with SNHU Online has been great. The class I’m taking reminds me very much of the classes I took at Winthrop. Everyone has been so helpful and proactive. I hope they keep it up!

I started an application and asked for more information on a Master’s program here last night (⁵⁄₂₆). Within an hour, they had called me twice (both time nearing 9PM), texted me, emailed me, and called again this morning at 8AM. I find the aggressive approach to getting me on the phone for recruitment overwhelming. As someone who works in higher ed for another school, this is incredibly off-​putting and for this reason, I am not going to continue my application. A stark difference, from the reviews here where people can’t even get admissions on the phone. One might imagine that they use an auto call service or plan to try to get ahold of prospective students, but this is just nearing bombardment.
UPDATE: As of now, 24 hours later, they’ve called me 10 TIMES. See pic. Unreal. No voice messages, just harassment at this point.

Best decision on my end for choosing this school to finish my degree. All around, the staff & instructors are very informative. Two thumbs up

I noticed some very interesting comments on here. Some are a bit ridiculous. One of the major issues that I have come across with universities, as a whole, is that many are overburdened with student issues. For this reason, it is necessary to e-​mail your counselor in SNHU. Mine replies very quickly. In fact, she even saved my academic career when I was being harassed by someone overseas. So yes, the university does work with you. Another thing I can say is that I am English major and find that the instructors encourage you do dig deep. Dystopianism and religious concepts in literature have been a major interest and they have pushed me to analyze pieces I never heard of. Given this, I will give recommendation on how to get the most out of your experience:
1) Contact your counselor with your concerns ever time.
2) Go into the class as soon as they open and explore it.
3) Read the material ahead of time.
4) Make a calendar.
5) Grow up quickly. If you need help, join the Marine Corps.
6) Stop whining.
7) Learn that this is a university, not a day care center.
8) If you can’t be an adult, don’t apply.
If you have any questions, please feel free to respond.

Really honest the admission team is a crap they never reply back the emails also they are so busy that must of the time don’t answer the phone. I’m trying to start the online school but I’m not sure if I want start with snhu bc the admission is so complicated and also the tuition is expensive.

If I could give a negative zero stars I would. Originally, I signed up for a class and dropped out a week before it started. 1800 for grad class is very pricey. Right now, I am paying 950. After a year an ½ I am still fighting with the credit and collections. Pretty sad that when you email and call the assistant treasure he forwards off your email to someone with in his department. Class act, never even replied. I honestly don’t think this is going to be resolved ever !

Although I have not officially «attended» this «university» I can only imagine the reviews from those that have. I applied to SNHU as one of my options because at first glance it looks to be a nice option for distance learning. I was sadly mistaken. I have never met a bigger bunch of money leeches in my entire life! From day one all I wanted was some information regarding their financial aid process as I would be depending on aid alone. I was asked to receive a phone call and I agreed; big mistake there. This phone call consisted of a peppy sales person attempting to lure me in with my financial aid money. I repeatedly asked for an answer to my one question but the conversation was instead diverted into the direction of when are you starting? What is all of your information? Are you excited? I let the so called admissions representative know that SNHU was in fact not my only option nor a definite choice for me. I hadn’t even finished the application process yet! I applied to two universities in Oregon as well as SNHU and I had already been accepted to portland state which is hands down a better choice for me. Th fact that my question was never answered was enough but oh no, there was more. There were more phone calls, all day, every day, ten times a day. Two of these phone calls took place at 6:00 am. I do love being woken up to the sound of a sales person! After repeatedly answering the phone and telling them, adamantly, that I was not going to attend SNHU ever and need to be removed from their call list they only persisted further. I then began receiving sales calls as well as calls from the original «admissions rep» that I had spoken to as well as emails outlining the same exact pitches. The calls and emails still persist, over a month later and I will be looking into making a formal complaint. If any of you are happy at SNHU then that’s great and here’s to your academic success! I just want to make others aware of just how crooked, disgraceful, and money hungry these people are. Think twice before you give them ANY of your information. Heed this warning people.

There is a lack of support compared to other on-​line programs!
As a new student, they dropped the ball and failed to service my loan allowance. When I dropped due to a family death (and unhappy with the program quality), they charged me 2K anyways stating I did not use their form and do not have to honor my drop request because «other schools do it.» According to BBB records a younger student has been given a pass under the same situation, this is border line a violation of the Equal Credit Opportunity Act as they know I am older (near retirement).
Also, Polices are very «hidden» to charge fees you do not know about. They could care less my father passed away. They failed to process my student loan and since they did not get paid they «demand» cash with interest.
They refuse to talk about their failures to process my student loan that was completed on time and as required. They send E-​mails (generic) with no name so there is no accountability. The school President will not take my complaint or the staff will not forward it.
The turnover is there crazy too, I can never talk to the same person. If you live on the West, forget about it! They will not service you well. Contact a lawyer if your having an issues with this school.
Update: I finally talked to someone in their ethics/​complaint department, but the Director did not care to make an effort to follow up. I am pleased to have an attorney compiling data for future class action opportunities. Also, the enjoy throwing you to collection as their collection agency violation federal law and under investigation.
Continue to post you negative review on media. As you can see, they are «at war» with negative feedback my encouraging young students to post positive reviews.

Best choice I ever made was to transfer to this school. They accepted 16 of 19 credits and I am fully 100% online. Admissions was a breeze and it was free. The whole process took about 3 weeks. I am so happy and love their cost per credit. I dare you to find another college solely online with the degrees they have for more affordable. Amazing school and staff. I can’t find a bad thing to say about them

I am an adult learner, mom, work full time, and have earned my BS, MS, and am currently working on my second MS from SNHU. I love their programs. I have only encountered two professors that I would never want to work with again. The courses are challenging and the coursework is engaging. The cost is less expensive than comparable schools. Highly recommend.

They have been great. Upfront, friendly and HONEST. Plus it’s way faster to graduate than it would be with Excelsior or any of the other so called big 3. NO application fees. They will also pay for your transcripts which as of now no other school offers. I have really enjoyed working with them.

Not a fan of their admissions team.
First off, just trying to email them is next too impossible. Every email I sent was getting rejected by their spam filter software. I was only able to call and leave a message. Their counselor would them email me back a reply, which I never understood since she knew that my emails were getting rejected.
I advised her to have her IT department look into it and fix it, but nothing was ever done. It finally took a lot of testing on my part to find that their system didn’t like web links in the email, even though the emails I received from them was littered with web links. That finally at least allowed me to email them.
This should have been a red flag!
I decided to go ahead with the admissions processes. I was told that all I had to do was fill out the application and the transcript forms, and all would be done for me. Other than the enrollment fee, there was nothing more I needed to do or pay for. WRONG!!!
They came back to say that for my transcripts, I had to request them myself. After checking with my school, I found out the only way I could get them was to pay for a copy myself. Since I already had two OFFICIAL copies in my possession, I asked if I could send them one. They said it would be alright.
So, now they’ve already failed at one promise!
I send them the copy and wait. Two weeks later, I receive an email stating that they are still waiting on the transcripts. I email the counselor to find out why I’m still getting this email. She looked into it and then came back to say that my copy was not an official copy since it was not received in the sealed envelope from my school.
Clearly, at the bottom of my transcripts, it says: This transcript is not official unless it bears the embossed seal of the university and the signature of the associate dean of enrollments.
My transcripts contained both, and therefore, but definition of my school, was official. However, they would not take them. So, I chose to NOT go through with the process because they could not live up to their end of the deal.
They said that they would return my transcripts and refund my enrollment fee. As of right now, I am still awaiting the refund and have had to dispute the charge with my credit card company.
When I received my transcripts back, I found that they had defaced them and, most likely, rendered them useless. Stamped in big red letters on the top of them is: UNOFFICIAL.
They seem to be so arrogant that they feel they can declare an official set of transcripts unofficial, and deface that copy that was declared official by the school that created them.
To anyone looking into their graduate programs: BEWARE. You’re probably not going to get what you want… and they’re ruin any documentation that you send them.

I’m a current undergraduate online student. I graduate in 3 weeks and I’m going straight into a graduate program. My time at SNHU has been great experience, personally rewarding, and has me well positioned to begin an exciting and lucrative career in my field.
Regarding the would be professor who left a bad review: 1) The background checks are par for the course for any job candidate these days. I took a new job last October with my current employer, and I had to agree to consenting to the exact same checks. What you are failing to understand is those checks are optional in the event the standard background check raises red flags. Giving consent does not guarantee the employer will perform the checks. 2) $ 2,200 per class is not less than $ 20/​hour. 12 hours per week x 8 weeks = 96 hours. $ ²²⁰⁰⁄₉₆ = $ 22.92 per hour. That is a decent rate to work from home. 3) I’m certain I wouldn’t want you as my professor if you have trouble understanding these simple «issues» you raised here on Unilocal.
Overall I would recommend SNHU online to any student looking for flexible scheduling, and a rewarding educational experience. Don’t expect a diploma mill, or professors who are out of touch. I’ve had courses where I worked my ass off to get an A-​, and some where I had minimal participation and got an A. But like everything else in life, it’s all about commitment. You will get what you put into it. If you want to just show up and half-​ass your work, then you will earn a C. If you put forward the proper effort you will get a great education.

I transferred credits from a community college to SNHU’s online program. The difference is amazing. I felt like community college was reteaching what I learned in high school, while SNHU is actually challenging and I’m finally being taught things I don’t already know.
It is very time consuming, with research papers due weekly for a lot of classes and instructors that work in the field they teach, you really have no wiggle room when it comes to using «filler» in your paper. They will highlight something and write «this isn’t necessary» or «you need more elaboration» if you try to get away with half-​assing a paper. Occasionally you get an instructor that’s one of the best in their field and nothing is good enough for them, but for the most part the grading is fair. This is what I expected college to be, and I’m really glad to be learning something new all the time.