Starbucks

Great customer service!!! Awesome staff!!! On Monday I did my mobile order and when I got there I asked them if they had my order and the Barista said no but what did I order he then made my drink and gave me my sandwich I did not have to wait, and no questions asked and they did not charge me. I went to my car checked my phone and found out that I placed my order to Kahala, I went back to pay and the cashier and manager said don’t worry we got you. The best experience ever!!! Friendly staff awesome manager!!!

Going here is like taking a trip to Antarctica. They must really not want their customers to stay here as they blast the air conditioning to the point of being uncomfortable. When we asked if they could turn down the AC they said no.
This location is also not student/​work friendly as there are like 2 outlets in the entire shop.
I will NOT be returning.

Never had such bad service at a Starbucks before! One girl had attitude and just didn’t seem happy. Didn’t call out drinks! So you had to look on cup to see if it was yours.

Restroom is still out of order. How long will it take to fix the restroom? When I’m here I don’t see any plumber working on it. I’m guessing they don’t want their customers to use it.

This Starbucks is a life saver for me! Everyone wakes up tired from time to time. Some mornings on my way to work, we stop by to pick up a mocha so that I can wake up and start my day less tired. Now that you can order drinks on your app, it makes the whole process so much more efficient. We’re in and out within minutes. Too bad it can’t redeem rewards yet. Despite the flaws, I still love this new feature!
This Starbucks shares a private parking lot with several other businesses. It’s normally always full after the early morning and stalls here are very small. Aside from the parking situation, this is a great location. Easy to access off Kapahulu Ave and Date St. There are ample tables inside and out. Inside is a clean restroom to use if needed. The wifi even reaches the far tables by Jamba Juice. Best Starbucks in the Kapahulu area.

I ordered a Ice Black Tea with Thai on 8÷12÷15 4:00pm. It’s $ 3.25 plus $ 0.50 (Thai) plus tax. I just want to describe this drink.
The lady who made the drink started with a little bit of black tea in a plastic jar, then she added cold water into it, and then poured into a venti cup full of ice cubes. The Thai part, she squeezed a little condense milk in the cup, that’s Thai. What I get in the end tasted almost like ice water with condense milk at the bottom. I could have had a much better drink in McDonald, Coffee or Tea, Tea Boss, Taste Tea, etc.

Service is always good and the drinks always come out to perfection. Parking is bountiful however if you have a big truck like I do it can be kinda tight. Staff is friendly and the store always clean. Calm atmosphere than other locations and the vibe is always cool. We love Gina, I think she’s the manger. What great Aloha service from her!

I really like starbucks. I’m from California where most of the coffee bean comes from the Napa valley. It taste really good because of the hint of wine in it. Here in Hawaii, the starbucks is really unique. They use a special breed of beans from the dole plantation. There is a pineapple sweetness to it.
I didn’t get to try it this time, but instead of the usually sausage and egg biscuit. They have spam and egg biscuit. Hawaii spam is the best!
definitley a place to try again!

I don’t normally go to Starbucks frequently, but during times when I have no internet access, I’ll usually go to this location (and purchase iced tea) to use the free wifi. Practically all the tables and chairs are occupied for a few hours on end Employees are pretty nice and accommodating. Plus, this is a convenient location right off Kapahulu Avenue and Date Street.

I always enjoy starbucks! I would have another 1,000 check ins if i remembered to Unilocal everytime that I do!
Venti unsweetned ice coffee, no room, light ice.
The only thing that I have to mention is that I MISS THAT OLD BLUEBERRY SCONE! The new one is… meh.

This Starbucks has the smallest parking lot EVER. Other than that, the service is usually great here, the coffee and other drinks are consistent with other Starbucks. No complaints from me. I am a Starbucks fan :)

This is one of my favorite spots to mooch of some internet. Lots of sitting so always has a place for me to crash for about 2 hours. That Java keeps me coming back

What I like about Starbucks is the employees are very friendly, they remember ur name, ur drinks, and they have conversations with you. I enjoy hanging out at most Starbucks for hours reading, wish they had bathrooms at the Starbucks in downtown. They should make a Starbucks where Dillingham Zippys is, so we HCC students can go there, cuz the Starbucks in Kam shopping mall is a little far. Also the business arnd there go to our school for their drinks. I believe once Starbucks is there it will make money n will be super busy!
I enjoy my favorite drink grn tea once I lessen the pumps and cut out the classic pump. Don’t know y they took out the free milks on the gold card. Since they did that I cut drinking the fraps. They don’t carry my fav China grn tea anymore, so gotta bring my own tea bag. Also I hope they don’t raise the prices anymore for the drinks, cuz they are already expensive as is.
I look forward to the weeks when they have ½ fraps. I love their oat bars, cookies, and pops. The atmosphere is just right, the seats and tables are comfortable. This is my favorite hang out when I need to study and read.
Keep up the awesome work and I hope to see more Starbucks and most areas… *_*

Hey a Starbucks with English speaking staff, clean stations, happy employees, organic soy milk, Hawaiian music, a view, air conditioning, parking, wifi and trendy customers. There should be a community bar… and bar seating along the window. The outdoor seating is shared with Jamba, it is shaded and great for people watching. They need to recycle and use Starbucks global influence to address rainforest destruction instead of race relations … but this is a really nice drug store.

This is one of my favorite Starbucks to go to maybe because I work in Waikiki and it’s my go to Starbucks when I need my coffee or tea fix in the morning.
The staff has always been friendly and as often as I do come here, there are those who remembers my name and my usual coffee order when I’m on a spree of getting coffee on a daily. I’ve never had a bad experience here and the atmosphere is very pleasing.
Although the parking lot may seem small and compact, I’ve always found parking whenever I visit this location.
The gold star program always brings be to Starbucks over any other coffee places. The promo of bringing your receipt after 2pm and get any bakery goods for only a $ 1 had me coming here mostly every day since it started. That way I get to try all the different baked goods without having to spend the regular price and at the same time accumulating all my stars.

This may be one of my favorite Starbucks on the island. And maybe I’m biased because of the proximity to where I live, but this Starbucks really is one of the best.
The simple fact that it has its own parking lot (okay, it’s shared with Jamba Juice and a sushi place, but still — free parking) is something to be applauded, but on top of that they’re open late (11:30pm most nights) and the best part is no matter when I come there is ALWAYS somewhere to sit — a rarity among most of the Starbucks in town.
There is a lot of indoor and shaded outdoor seating, so I can camp out here for hours to work on things on my laptop. The baristas are always super friendly, like most Starbucks, but I’ve never had a negative experience here. They’re lovely people, really.
If you’re looking for a Starbucks in town to study or work or just meet up at, I’d go with this one every time, they’re A+.

Free Wi-​fi, friendly courteous staff and spacious seating layout… not too shabby. But my favorite thing about this location is I can check my emails over wi-​fi (visiting from Tokyo) then head on over with my Green Tea Frap to the Ala Wai golf course and sit on a shady bench watching people bang away at their balls. Its only a 1 – 2 minute drive.

Finding a parking spot here is a challenge, and the stalls are so tight you’re often squeezing your car into a space, then squeezing your body out of your car.
Despite that frustration, this is a nice Starbucks. It hasn’t been hit with the new look of recently remodeled stores. The street view down Date Street offers pleasant urban skyline views all the way into McCully. If your seat looks mauka, up Kapahulu Ave, you get can look at the fickle weather up in Manoa Valley and Tantalus.
I usually hit this place in the mid morning when there isn’t a crowd, before customers stake out their space, and I find the people working always friendly and patient.

Green tea frappé tastes like powdered sugar, yuck, thankful there’s a Jamba Juice next door.
Limited seating at all hours of the day!
I walk up to the counter with my used green tea frapp cup for them to REUSE to fill with water as they so proudly commercialize themselves as a ‘green’ company, and the barista looks at me and says ‘I can get you a new cup,’ as if he’d be doing me and the planet a favor. I say ‘no thank you, I’d rather not waste one more plastic cup simply for water. Why would you do that?’ He says ‘well, bums take them out of the trash and try to use them.’ I look at him like his momma raised a fool and say ‘I’m obviously not a bum, and did not pull this cup out of the trash, please don’t give me a new cup if you can help yourself.’ He says ‘okay’ an puts it off to the side of the next girl barista.
I watch her as she ignorantly picks up a new plastic cup off the rack, fills with water and places it on the counter! I patiently inquired, ‘Did you see my cup over there? Starbucks says it’s a business that works for the planet and the community it flourishes in, but you’re not practicing that.’ She looks at me with her dull cow eyes and says ‘Oh, did you want me to fill that one up with water as well?‘
Auuuggh! What is so difficult about filling up a used cup with water?
Golly. I’m easy to get along with and am understanding, but these fools were downright ignorant.
That’s how I know they dont paid enough to think critically.
One good thing is: Fun to people watch, see all types of folks walkin in here.

I am a very loyal starbucks customer. The rewards program pulls me in. I actually wrote an econ paper on Starbucks and its rewards program. They recently changed the program a little, which caused a little bit of an uprising in the starbucks fan group, but I thin people have gotten over it for the most part.
This location on Kapahulu is one of favorites because it is convenient for me and the baristas are always friendly. I also like that there is ample indoor and outdoor seating. And if you get hungry for sushi, you can get some right next door.
Let’s face it, Starbucks drinks are always consistent. I like chai tea lattes, vanilla lattes, caramel macchiatos and iced green tea with orange mango. Sometimes I feel like I’m being a nuisance with my long, detailed orders, but I’ve experimented a lot and found my favorite drinks, made in very specific ways.
I don’t ever make coffee at home, so I don’t buy packaged coffee or many of their other products, but I like collecting Starbucks mugs when I travel abroad. I also think Keurig, starbucks versimo and similar pod machines are so wasteful! Which reminds me, you can get cute to-​go cups (both hot and cold) and get a small discount at the register.
My one and only complaint about this kapahulu location: parking. Although the parking lot has pretty good turnover and you’ll always be able to find a spot, the parking spots are sooooo small. It’s not a problem for my tiny car, but the last time I was her, I was sitting in my car and a huge truck pulled up next to me, they banged my car when they opened their door. No bueno!