McDonald’s

Ordered coffee. The lady at the 2^nd window. said fruit punch 4xs? Uhhhhhh… no coffee!!! No whip cream. gave me whip cream… so the 7^th time. got it right… 20. mins… pinay lady… cmon… get with it.

Too bad I can’t give no stars or negatives… Was just there just past 4:15am to grab breakfast. Entered, nobody says anything, no hello or welcome to McDonald’s. There was 3 workers behind the counter. One was expediting the orders, the other 2 were talking story. Nobody turns around when I mad a coughing sound and asked if I needed something?.the 2 employees decided to keep on talking. These are the type of employees who don’t deserve a raise. What kind of customer service is that? Unreal, guess I’m boycotting this place, until it gets better w/​their customer service skills.

This review is for the Dillingham McDonald’s and is not about the other locations.
The fries were stale even though they were freshly cooked when I ordered. I suspect that the oil was overused. The burger was not hot but just warm. The soda was lacking of full carbonation. In fact, it was rather on the flat side. The service was also lacking in that they were slower than usual. I will not come here anymore as this place is lacking in quality control. Whoever is managing this site is not doing his or her job.

Ordered a sausage egg mcmuffin and got a sausage mcmuffin instead. –_​_​– I normally have good experiences though at this location, except for this one particular time. It’s okay though because for the most part, they’re friendly and I can’t stress how important customer service is to me! Overall, this place is a-​ok. :)

I was a McDonald’s kid! I grew up eating cheeseburgers, Big Macs, Happy Meals, Chicken Nuggets, and so much more! One of my favorite breakfasts is a McDonald’s breakfast in Hawaii, because they have had Portuguese Sausage, Eggs, & Rice on the menu for years!
I stopped by here tonight and got a McFlurry with fellow Unilocalers! It was an after party cool down get together after Michael C’s UYE. Almost all of us got McFlurries with a 20 piece chicken nuggets and french fries thrown in for good measure. Cool air conditioning helped to cool us and keep us dry from the humid, rainy weather tonight.
While dining, there was a strange man drawing on the condensation covered windows of the dining room. He was doing this from outside of the restaurant while smoking a cigarette. It appeared to be in graffiti style and this man was half naked. We found it a bit bizarre.
This McDonald’s boasts a drive thru and lots of parking stalls to make eating the food here convenient. Service is fast and professional. Will definitely stop by again when I’m in the mood for some fun and unhealthy foods.

Dillingham McD
Thing that I find weird is that it is in the corner of a really busy intersection with the drive through basically *360 surrounding the building and can be IMHO unsafe for keiki walking.
In the mornings they have the elderly coffee crew drinkers that sit and stay– usually not bothering anyone — but when it is crowded it takes up seats. The seats are a little odd to begin with being closer to each other — just the different way it is organized.
The food is MCD– need I say more?
The service is not great, neither managers nor regular employees understand English beyond «I’ll have a #1 with Coke.» Any slight problem and it takes forever.

The only thing that irritates me is their bathroom is closed during midnight?! Like how the hell are they gonna do that when I’m a paying customer. I can understand to not let crazies in but dude cmon we didn’t even fucking look crazy. I do not understand!

This is for their drive-​thru service because I barely go inside. The only good thing I can think of is that their service does go by really fast BUT at the cost of other things.
First I’m not sure if there speakers suck or they just don’t listen, but they get your order wrong a lot. They’ll repeat what they’re about to input, and when you tell them ‘no’ they go right ahead and input it anyways. It just starts confusing everyone.
They are also always in a rush to take your order! I go late at night when there isn’t any line, and yet they’re so impatient. Sometimes they don’t even let you finish what you’re saying. Also, I once came in at midnight for breakfast and didn’t know what was being offered at that time & the woman taking my order was totally rude. I asked two questions about whether or not an item was offered at midnight and she had rudely said ‘the menu is right there.’ WTF. I’m sorry I didn’t know and. well, I’m fucking blind and I didn’t have my glasses. That pissed me off bc she could of said it in a nicer way and that’s not how you should even be talking to a customer.
Lastly, once you get your order at the last window, you better check if you have everything. If only I had a dollar for every time they forgot something. Again, this has to do with them being in such a rush. They’re so eager to say ‘thank you, come again.’ It’s only natural for the driver to drive off. It’s not even once in a while that they forget something. It happens CONSISTENTLY. Also they’ll sometimes rip you off when you buy a sundae, cone or McFlurry by not filling it fully with ice cream.
By far, they have the worst service ever. I mean there are the workers that are really good, but there are those few that just have terrible work ethics.

Manager helped me at register-​looked disinterested in taking my order. He looked around & behind me in between my choosing what to eat. Very unorganized line & inefficient service in getting my order correct at counter… oh well, have a happy day everyone-​I know I will

Worst service ever! Slow workers, bad attitudes, not listening or paying attention, and wrong items on receipt! Angry? A little!

My morning breakfast and coffee run. Spam eggs and rice and vanilla iced coffee. Parfait for later in the day.

we got to Mcdonalds and the kids were so excited to use the elevator/​stairs.
the only mcdonalds we know of that has those.
the customer service was 5
they were fast and understanding when it was hard for all 7 of us to decide what we wanted to eat
environment was clean and very well kept
because it is upstairs and downstairs, there’s a lot of a room for loads of people to come enjoy their food
we ordered 4 ice cream, 3 chicken sands, 9 cheeseburgers and 2 large fries
food was mcdonalds at its best
soft buns for the burgers
meat were actually hot
fries too nice and hot and crunchy
Our whole visit only cost about $ 20 for all 7 of us

This morning I went into McDonals expecting the usual service. However while my mom and I were making our drinks an old man decided to rinse his mouth and spit it into the drain of the drink machine. My mother told the male manager (I could not see his name tag). He had the problem taken care of and spoke to the old man. Being very grossed out by this we immediately left with our order. When we arrived home we realized that they had messed up our oder, by giving us 2 burritos, instead of the 2 Egg Mcmuffins that we ordered. I went back to change my order, and while standing in line again the male manager called me forward so I didn’t have to wait. I told him about the mix and he was very kind about it. He corrected my order and also let me keep the 2 burritos, and gave me a pie for free!
I very much appreciate how he handled both of our problems, and did not handle it with disgust or making rude comments as how a manger usually does at McDonald’s.

Happy Meal Hello Kitty toy #5: Birthday Balloon
In celebration of 40 years of Hello Kitty, the McDonald’s Happy Meal toy was a series of 8 Hello Kitty figures with a different gift or item such as a party invitation. Every figure opened up like a clam shell and inside was a treasure such as a bracelet, comb, or stickers.
Unfortunately, a child choked on the whistle inside toy #6, resulting in the recall of #6 only.
Happy Meals have improved nutritionally. The quantity of French Fries has decreased and in its place is the choice of apple slices or Gogurt.
Five stars are awarded to this location for its customer service. Knowing that the end of this Hello Kitty toy promotion is tomorrow, I was desperate in completing my collection. After visiting many locations in person, leaving my phone number, and almost begging for toy #5, I called Jennifer at this Dillingham restaurant. She was kind and understanding towards my dilemma. Jennifer reassured me that she would be there and would hold #5 on the side with my name on the package! She didn’t judge my frantic demeanor, but smiled knowingly as she placed the precious collectable in my hands when I reached Kalihi.
Ah… what a relief! Now I can sleep! Thank you to McDonald’s for recognizing the importance of Hello Kitty, the ambassador of Japan, and mahalo to Jennifer for the outstanding customer service! We look forward to the next Happy Meal toy from the movie, «Penguins of Madagascar»!

Cockroach, Smelly homeless, workers are slow. Need i say more?

Roaches inside and out… I’m talking about both kinds.
Along with homeless and chronics hanging around everywhere. Get a damn job!

This McDonalds is located on the corner of a very busy intersection housing a strip mall and a Firestone auto care. Sometimes, parking can be a challenge but they also have a fast drive thru. Like most McDonalds they also have $ 1 menu and a self-​service fountain drink refill station.
For me, the best part about this McDonald’s is that it is less than a one minute walk from the Firestone Auto Care next door. It makes it so easy to drop off your car for servicing and then come to McDonalds for a snack or a drink while you wait for your service to be completed.
I did notice that the men’s restroom needed some servicing so I mentioned that to one of the restaurant managers and it was serviced immediately. On the negative side, there are no electric outlets to be found anywhere in the restaurant. Perhaps this is to discourage people from charging their phones and laptops.

Its mcdonalds… so what do you expect? The only thing that you can really comment on is the speed, freshness and staff.
Speed: Slowish. This place can be VERY fast as long as it’s not busy… but when it gets even a little bit busy things take a turn for the worse. From the time I ordered it took nearly 30 minutes to get some cheeseburgers, fries, and a side salad. The accuracy here is also not that good. A lot of people talk about how Mcdonalds always gets their orders messed up… I can honestly say that I have NEVER gotten a wrong order at a mcdonalds… except at this location. Ive gotten numerous wrong orders, things ive never ordered or paid for (that’s always good!!) and not gotten things I’ve paid for (that’s NOT good).
Freshness: luckily the food here is usually pretty good… I have had quite a few black and mushy lettuce salads though…
Staff: …not bad, but not great. So far theyre quite friendly, even if its busy… however
Me: «I’d like an ice cream cone»
Staff: «You want fries?»
Me: «No, ice cream cone, no fries»
Staff: «Ok, ice cream and fries»
Me: «No, no fries»
Staff: «large fry?»
Me: I don’t want the fries“
Staff: «Ok»
I ended up getting my cone… and a large fries… that I apparently paid for too…
1.5 stars! (but it wont let me put half stars)

Cleaner than the Nimitz location, and more parking. Several ways to get in if you can’t turn left from Nimitz – two more driveways to turn left into, just keep going straight. Weirdly next to all the nightclubs, but still a family joint (E.g. no random club waitresses here getting a burger before their shift when we’ve come).
Women’s bathroom inexplicably has a sign saying restroom is locked, but just push on the door. Diaper changer in handicapped stall.
One-​story, vs. the two-​story one on Nimitz.
Yes, it’s McD’s…you know the menu and the drill.
But dine-​in service is better than drive-​thru here, parking is better than other nearby McD’s in quantity and width of spaces, and there is free wi-​fi (some don’t have it, go figure). If I’m near Nimitz and have the urge to kill some time specifically at a McD’s, this is probably the pick of the McLitter for now.

This review is just for the coffee since we all know Mister McDee has been consistent with the super size me food.
My favorite which I have been avoiding since I am a stay at home mom trying to lose weight is their Chocolate Chip Frappé!!! Why must I live so close to McDonalds!