J Salon

I am leaving J Salon and moving to Phil’s Barbershop! For those that don’t know; Phil’s is located in the lobby of J’s Salon.
I had a luxurious shave by Hunter, a treat I will indulge in again and Joe did his usual outstanding job on my unruly hair.
Kudos on the new venue and experience.

The best salon in town as far as I’m concerned. They greet you and seat you and offer beverages; coffee, tea or H20, hot or cold. I have been going to Jovan and he’s so professional and listens to your concerns and tries to accommodate you. I had to stop going over the holidays because of not being able to keep my appointments and a shifting schedule of things that had to be done in my life and I didn’t want to cancel at the last minute as I had booked appointments in advance for color and cuts. (the only thing I don’t care for; the ladies room is a short walk outside the salon and while they accompany you there, it’s just a wee bit inconvenient but clean) But, first chance I get, I will get back to a regular schedule and go back!

The entire staff at J Salon was welcoming, and attentive. Lena was my stylist, and she fixed my uneven, choppy hair, and gave me a trendy, contemporary style. I will continue to see Lena, and look forward to my next appointment.

I have always had great service at J Salon. The stylists are knowledgeable and take their time to understand what I want. I trust their judgement, and have always left the salon satisfied!

This is the best salon on Oahu, period.
I first got a haircut from Joe of J Salon years ago. It was the best cut I’d ever had. The price stopped me from becoming a regular, however.
Over the next few years, I went to the majority of top-​rated salons on Oahu, some supposedly «hidden gems,» and others recommended to me by friends and co-​workers, in hopes of finding a comparable stylist to Joe. No dice. Not even close, really.
After years of searching around, I decided to return to J Salon, selecting a level 3 stylist to cut my hair, which is much more budget-​friendly than having Joe himself do it. I was very, very pleasantly surprised by the result. I’m done searching and trying out new places only to be left with mediocore and sometimes devastating (see my reviews of Heaven on Earth and Winam Studio) results.
Yes, they push products here and you need to tip the assistant along with the stylist, but the staff is very friendly, there is free parking, and the end result is well worth it.

Great service all the time I come here
From when I check in with scarlet or Shirley at the front desk to Carmen who cuts my hair she always greets me with a smile and always pleasant assistants I highly recommend this place

Joanne and Andrea are the greatest! Joanne does my deep conditioning treatment, she makes my hair appointment so fun and upbeat we always have something to talk about and she takes GREAT care of my hair! Andrea did my first haircut at J Salon and I really couldn’t have been happier with how my haircut turned out! She listens and pays attention to how you describe your haircut to look like and does no more than what you ask her to cut. Just by watching how she cuts you can already tell your hair is going to look amazing. I love how nice everyone at the salon is they really take great care of you! I can’t see myself any where else but here! You really can’t beat the chic ambiance and amazing service!

This salon takes care of its clients and the guests that bring them (me), The «J» is for Joe, who cuts my wife’s hair, is a true pro, not only as a cut master, but also as the director of his staff, everyone knows their job, and the salon functions with pride and teamwork. Joe is an outstanding stylist and highly recommended, remember, you are worth it.

I found J Salon by a referral.
First, I’ll start with the salon itself! When I first walked in, it was really spacious, very clean, & bright! I already fell in love with this place just by walking in.
Now on to the people.
— when I first walked in I was greeted by who seemed to be a manager. Very politely he walked me over to the waiting section. Waited for Terry, the lady doing my hair. Waited about 10 minutes, then terry came in and walked me right over to fill out a paper. –mind you, she’s a «student» who i must say, did an EXCELLENT job at cutting my hair. It took almost 2 hours, but the time went by fast. She was able to keep a conversation with me, made sure I was comfortable & was a great person overall! I signed up to be a «in house model» for future hair cuts, colors, highlights because it was such an amazing visit! I recommend this salon to anyone.

I have been living in Hawaii for a little over a year and obviously have been going to all the wrong salons. If you are looking for a hair salon, you HAVE TO GO J SALON! I would give this salon more than 5 stars if I could!
Everywhere I have been has messed up my blonde hair somehow. Carmen eased my nerves and reassured me I was in good hands which I was! I came in with roots about an inch from my hairline. I left with gorgeous blonde highlights in under 2 hours!
This is my go-​to salon from now on and I couldn’t be happier!

I visited J Salon for a drastic hair cut and a keratin smoothing treatment. The cut by Joe turned out great and he gave me some great advice for coloring it in the future. If I wasn’t leaving the island, I would be a regular here. The smoothing treatment worked wonders on my hair and has reduced the frizz considerably! I couldn’t be happier with my hair.

Salon itself is in an elegant open space that I imagine does not produce enough income and clientelle to pay for itself.
On both occasions I visited in April and May there were serious overcharging of treatments and services on multiple levels. I’m willing to pay more in what apears to be a nice, professional environment, however this salon and its staff are gouging thier customers at every turn.
Increases in exact same service within a couple weeks is just ridiculous. When brought to the attention of the management instead of fixing the issue, they will go into a lengthy nonsensical rebutle of wear down tactics. I appreciate working with talented hair stylists, not con artists.
The staff seemed overly consumed the monitor in front of the color station that appears to track dollars spent in relation to appointment duration times, pushing to create additional costs to the client and income for the tipped staff.
The art of the scam is alive and well at J Salon. Be aware of your wallet, hidden upcharges, & be warned!!!

[Parking and Location]
J Salon is located right next to Ward Warehouse. Parking (~4 stalls) is located underneath the building, towards Ala Moana Blvd. side in the marked stalls labeled «J Salon». If you have a big car, these stalls can be a tight squeeze.
[Service]
I come here to get my brows waxed with Gerry. She is one of the most amazing brow stylists I’ve ever been to. She does a great job because she understands the anatomy of YOUR brow bone and she shapes it so that your brows follow your natural arch. She even goes one step further to understand they type of skin you have. For me, I have acne-​prone skin so before she waxes my brows, she always puts this lotion on to limit the amount of breakouts I have. The best part is after you’re done, she goes into detail on the improvement of your brows, how to fill in your brows, and what you can do to improve/​maintain its condition.
The receptionists are also really nice too. As soon as you enter you’re greeted and you’re offered drinks.
Unlike other salons, this salon does a great job to remind you of your appointment. You’ll receive notification reminders 2 weeks, 1 week, 3 days, and lastly the day of your appointment. So, you have no excuse for missing your appointment!
[Overall]
I’ve been seeing Gerry for over 3 years already and she’s still trying to help my brows grow to its natural shape because other brow specialists didn’t know how to wax my brows. Gerry is known as the «brow doctor» and she is the best brow specialist you can go to. It can be kind of pricy ($ 30) but it’s worth it because she knows what she’s doing and she offers great service.

For the first time in 3 years (and about 10 different salons), my hair is bangin’!
Made an appointment request online and the salon called me about 20 minutes later to set something up. On top of business!
The salon has parking spots in the parking deck, so no grabbing a ticket or trying to find a spot on the street. YAS!
My appointment was with Andria, who introduced herself right after I checked in, and listened patiently while I showed her 37 different pictures of the same haircut, just so she could see exactly what I wanted (I think she got it).
The shampooer who took care of me made my hangover go away. Seriously. She massaged my scalp and told me the products that were being used, and I was almost in tears from the sheer relief that her hands were giving me. I had a very productive day at work after my hair appointment, and it’s all thanks to her magic hands.
After that, Andria took an hour to expertly cut my hair. She faded one side by hand, rather than with a shaver, and she undid damage that has been sitting on my head for too long. This is the only salon I have EVER been to where I didn’t have to fight the urge to put on a hat until I could get home and restyle it myself.
It’s also the only salon where I’ve ever scheduled a follow-​up appointment with the lovely receptionist, who was very friendly and helpful.
I am loving my new hair, and I am so happy I found J Salon.

I have fine fragile haole hair! Joe makes it look thick & healthy and ups his game with the follicle disadvantaged! I’ve been going here for years and when I’m a regular I get asked «who does your hair?» frequently! Yes, it’s not cheap, but hair is the accessory you wear every day! I take my 12 year old daughter who is blessed with thick Hawaiian Hapa hair to a Junior stylist here, she gets the excellence at an easier to digest price!

Two stars because Andria is super nice. I should have waited to see her again.
So disappointed and will definitely not return to this salon. I got a cut which I wasn’t happy with, went back for a complimentary re-​do. Confusion on the phone with Gary, but cleared up that it would be complimentary with Joe. Was reluctant to return because I don’t want to insult the stylist, but also didn’t wanna shell out more $$ just a few days after a cut.
I’ve read a few reviews about a condescending and rude attitude in the salon and I 100% agree. I’m sure Joe is extremely talented, but service and how you engage with a client is far more important to me. He was impatient off the bat and just bad vibes all around. It seemed to be getting worse so I said I think I should go elsewhere. I told him that he seemed frustrated with me, and just the tone didn’t convey the words of ‘I just want you to be happy’. We all know tone speaks louder than the actual words we are saying. I told him I felt like he was being impatient and it felt condescending and then he snapped that I was rude to Gary on the phone. I was confused with Gary on the phone but good to know they had a trash talking session before I arrived. I was using my best deescalation quiet voice and then I realized we weren’t going to get anywhere. It seemed like the more intimidated I became, the ruder he got.
I don’t think Joe is aware of how condescending he sounds or the attitude in his voice but it was far from my imagination. Regardless of how impossible you think my request is, no reason to be so rude. I’ve never had an experience like this in a salon. I thanked him for his time because I was so in shock but I shouldn’t have. Maybe if you love your hair and are singing Joe praises, you’ll get a more professional guy, but my impression is consistent with the multiple reviews on here Joe’s general unprofessionalism and demeanor towards less than satisfied clients.
Walked out shaking and almost in tears. Yikes :(

Omg
My hair
I’m in love.
I went from blonde to this lovely chocolate brown thanks to Joann!!! Thank you!!! She’s an absolutely lovely person, and as a color specialist, she knows her stuff! She’s adorable and so welcoming and friendly. I think I’ve found my hawaii salon! You really won’t be disappointed here.

Tried to book an appointment with Kayla, my favorite hair stylist at the salon because she’s the only one who would ever tell you if you’d look like a troll before fully wrecking yourself. I was sad to hear that she had left the salon. After inquiring where she went the receptionist refused to tell me although I was being polite because hey, we all just want to achieve beautiful hair (is that such a crime?). Then I inquired about their make up artists which they advertise but was informed that Kayla provided that service and as you can see I was at a dead end again. Kayla if you’re reading this please find me!
It seems like this salon has lost a lot of their good stylists/​colorists over the last year and will not be returning to this salon as they are rude and somewhat condescending. The funny thing is, is I don’t think they realize it.

Really happy with my service.
Five months ago my regular hair stylist in another state went on maternity leave so I saw the owner before moving to Hawaii. The end result was sort of a mess. I let my hair grow out and made appointment with Jovan. He fixed my mess. I feel so much better.
I always hate the first meeting with a new stylist. It’s almost like first date. I know some people like to chat, I just want to zone out while having my haircut. I hate answering a bazillion questions about myself that are being asked out of politeness. Jovan was wonderful. He let me enjoy a moment of peace. It made the service relaxing.

After two not so great hair cuts elsewhere I gave up on my hair all together and over a year went by with me doing absolutely nothing to my hair… it sat there growing and growing and screaming for attention. I would see women walk by with gorgeous manes and yearn for hair like theirs, but alas I just couldn’t find a place to trust my hair to after two unhappy experiences.
When a friend of mine who generally finds a way to put a negative spin on anything (even puppies and rainbows) went to J Salon and said nothing but good things, I was intrigued… could it be? A salon that wouldn’t make me leave wanting to find a ball cap to wear for the next six months?
I checked the place out on Unilocal and saw good review after good review, and played a game of Russian hair roulette and made myself an appointment to see Andria for a haircut and Joanne for a smoothing treatment. Two weeks later I came back to see Joanne for balayage highlights.
I’m sitting here at my desk, and all I can think is «my hair is fabbbbbbbbulous!» I wish I had found J Salon a year ago and prior to my two ego smashing bad cuts, but alas… at least I have found a happy hair home now.
Andria is a talented hairstylist who listens to you and tamed my messy mop and gave it sass and style while leaving it at a manageable length. She also has a great personality and was pleasant to talk to the whole time I was in there.
Joanne is the hair color and hair tamer master. She not only whipped the frizz out of my hair, but she got the brassiness out of my hair and added the most wonderful pop of red to my hair and brought a fun brightness to it that I just absolutely adore.
The staff at J Salon is friendly and accommodating, and the salon offers online appointment booking and follows up via email after your appointments to ensure customer satisfaction. Free parking is available on site, and the salon has a nice selection of beverages and magazines to enjoy while your hair is whipped into perfection.