Phil’s Tux Shop

I contacted Phil’s from my home in Canada via email and Bruce (operations manager) was very helpful and easy to work with. When I arrived in Honolulu Bruce was ready for me, got me into a tux that fit well, worked with me on a few particulars (I wanted a traditional bow tie, not a clip-​on, etc.) and was generally quick an efficient. He was also very helpful when dealing with my return of the tux, as I had a very short turnaround time at the airport (flying in from the Big Island and out again an hour later).
Over all great service. Highly recommended!

Friendly, efficient, reasonably priced service. I’ve rented suits and tuxedos from them twice so far. Both times they were very efficient and helpful. They assist with everything including color selection and explaining the different types of suits. They tailor the suit fairly quickly. I’m not a suit person, but would go back to them in the future if needed. They also sell really nice suits at exceptional prices.

Our friend needed us to get a tux fitting using
for his wedding. On the website, it listed only two businesses on Oahu: Celebrity Tuxedo, which has a number of stores around the island, or Phil’s Tux on Ward Ave, which just has one store in Ward. Hmm, I looked on Unilocal to see which one is better, and both had the same rating, so I went with my instincts, and I chose right.
Further enhancing my excellent decision-​making skills, this is THE store my friend is using for his wedding. PERFECT!
First off, if you have never been here and is terrible at locating places, this store is not exactly on Ward Avenue as the listed address indicates. Technically, it is in a building on Ward, but the storefront for Phil’s Tux is located one block over on Kamani St. When I entered the parking lot, I didn’t see any stalls marked specifically for this store, so it appears you either have to park in the adjacent or nearby lots with the pay boxes, or metered stalls on Ward. If you’re like me, and would walk a few steps to not pay for parking, then just park across at Sports Authority, or if you’re lucky enough, street parking on the side streets. To be honest, you can probably park and double park anywhere if you’re here for a fitting only. Why is that?
As my friend and I entered the store, we were greeted by a man who introduced himself as «Bruce.» He was friendly and courteous. After filling out the measurement form with out information, that’s when «BRUCE» began to work. No, he didn’t turn green, or put on a Batsuit, in case you were wondering, but he didn’t need to, because he is probably the most efficient, sharp-​eyed, sharp-​minded, quick, concise, and controlled person I have ever dealt with. You can immediately see Bruce has a wealth of knowledge and experience because he works so efficiently, and picks out everything that just fits perfectly, on the first try too. After completing our measurements, we walked outside, and we felt like we just came out of the wormhole from the fifth dimension. Did that really take less than ten minutes? Crazy!
I think Bruce may really be a superhero when the day turns dark to fight off the terrors that lay in the night. :) I am more than pleased with this experience, and will more than likely use this place for my own wedding, or whenever I need a proper tux. As long as Bruce is there, of course!

With less than 2 days until the Ball I was determined to get my husband dressed to the nines.
Thanks to Phil’s this is now possible! Fast and easy — in and out less than 30 minutes!

Phils is fast and CLUTCH my prom is in 3 days and they hooked it up for no late fee! SPREAD THE ALOHA!

Prom was only two days away and I still didn’t have a Tux. I was freaking out, looking for places that would be able to get me a fitted tux in such a short amount of time. However, after looking at the reviews for different tux rental places, I found Phil’s, I decided to head over (without even making an appointment). When I walked in, Phil greeted me, asked what I was looking for and immediately started helping me. After approximately one minute of writing down basic info on a card (height, weight, address, etc.), he told me that it would only take him 15 minutes to get me in-​and-​out. I smirked, thinking that such a claim was absurd. However, in just a mere 10 minutes, he found me a tux, fitted it, altered it and packaged it!!! Amazing! He was a highly efficient perfectionist. He said that he manually dry-​cleans the tuxes and attends all the formal events that he can (proms, banquets, formal parties, etc.) to ensure that he gives his customers a tux that is up-​to-​date and fashionable. Additionally, he told me that he patented many of the tuxes that he sells to ensure that they are of the highest quality. Despite all of these extra measures that he takes for the sake of quality and despite my lack of appointment and late notice, his prices were still very reasonable. In fact, he gave me a $ 20 discount. I am completely satisfied with my experience. I couldn’t have found a better place to rent a tuxedo!
Quality — ¹⁰⁄₁₀
Efficiency — ¹⁰⁄₁₀
Customer Service — ¹⁰⁄₁₀
Pricing — ¹⁰⁄₁₀

This is by far the best tux place in Honolulu. I went here for a friend’s wedding and had a great experience. I also went here for my wedding and was not disappointed.
We shopped around a lot, but found that Phil’s had a great selection at a very reasonable price. The best part about this place is Phil. He’s very knowledgeable and has the BEST customer service.
Def recommend Phil’s Tux!

Recently came in because I needed get measured for a wedding. Phil (I believe?) was friendly and quick even though I wasn’t renting anything. I was expecting to get charged for the measurements, but it was free of charge. From our conversation, I could tell that he was knowledgable and would trut him to fit me for a suit/​tux in the future! FYI around prom season they get super busy and it’s a small shop, so don’t go there expecting to be in and out in 5 mins.

Did a great job on short notice! Quick, friendly and reasonably priced … Love them!

I have gone to Phil twice now and he always goes out of his way to make sure that we get exactly what we need in a timely manner. He’s the kind of owner that actually cares what the customers think about his service. Good product and good company!

Tried to over charge me for tux/​suit rental until I provided the original receipt. Then charged $ 25 for late return fee per rental. ($ 75) there is a 2 day return policy but sunday still counts as one day even though they are closed. I returned them tuesday… not happy but whatever. It got the job done.

It makes me sad to give Phil’s a poor review, but I was really let down by them. I just got married and we went through Phil’s for the suits for my husband and the wedding party. Everything started out fine. Phil was knowledgeable and helpful. When the last groomsmen went on his own to get his suit, he was told it had already been signed for and picked up by another member of the wedding party. We called every person in the wedding party and no one had the suit. I called Phil’s and was told, again, that the suit had been signed for and that they had never made a mistake before. I had everyone triple check. No one had the suit. My husband and I drove to Phil’s to look at the signature and it was not the signature of anyone we knew. A mistake had surely been made and the suit had been signed out by someone in a different wedding. When that person did not return it in a timely manner, Phil’s delivered a new suit to the groomsmen. That was very nice, but it was completely mis-​sized and looked awful. The next day we were all headed to the North Shore early in the morning for wedding preparation. We had to arrange for the groomsmen to be driven to Phil’s before they opened to get the right size suit. All of this was a hugely time consuming ordeal and stress that you really don’t need right before your wedding. To make matters worse, my husband’s pants and his brother’s pants hadn’t been sized well, either, and were too big. All around, just not a positive experience for us.

My new husband and my dad rented their tuxedos from Phil at Phil’s Tux Shop.
Phil was amazing! He immediately put the men at ease and made the process super simple. My husband is totally a shorts and t-​shirt kind of guy and Phil helped him feel comfortable and find a tuxedo that he looked so handsome in! My dad flew in just a week before the wedding but it wasn’t any trouble for Phil — he got him all set up with his tuxedo in minutes.
I wholeheartedly recommend visiting Phil if you need a tuxedo for a wedding/​prom/​formal event. He’s experienced, friendly, attentive, accommodating, and his prices are very reasonable, too!
P. S. — you don’t even need an appointment!

We came in a month before our wedding told Phil what we wanted. I didn’t have my dress yet & he recommended that I get my dress first so we can match. My husband got measured & went back 2 days before the wedding to tell Phil he wanted to change to a white tux instead. He went for the final fitting the day before the wedding and he was really happy with the switch. I didn’t see my husband till the day of the wedding. He looked really good & I’m glad he choose the white tux instead, it matched my dress & our kids dress really well. Phil is really nice, easy to work with, & knows what he’s doing. He’s been in the business for a long time. Its a fast process. Your in & out if you know what you want.

I needed a tux in a hurry for a corporate event. Phil’s immediate and personal attention was awesome. How many times have I walked into a men’s tux or suit shop only to wait around for someone to help me? At Phil’s, he literally greeted me at the door. Can you imagine?
After asking a few questions, Phil’s 30+ years of experience and knowledge of how to fit a man right made me a believer as to why his shop was voted Hawaii’s #1 Tuxedo Shop by Honolulu Magazine. And the fact that he sells custom-​tailored special-​order suits at a reasonable price, is another amazing blessing.
The value at Phil’s was excellent. He gave me a black-​tie tux with all the trimmings for less than the other shops — of course he carries many fancy styles, too.
I have a friend getting married soon, so I inquired about the cost of tuxedos for weddings. He told me that for grooms that go in and register their weddings, Phil is actually offering up to $ 100 cold-​hard-​cash as an incentive for a groom to register their weddings ($ 50 now, $ 50 later). Amazingly, on top of the cash, he is also providing the groom his tux FREE! And not a cheap tux, either. The groom gets to choose anything in the shop! Wow!
Phil’s Tux Shop has a Ward address, but it’s on the backside of the building with First Hawaiian Bank. Don’t be discouraged if you can’t find it easily. Just go around the block and give Phil a call — he picks up promptly and is always ready to serve.
If you’re looking for a suit or tuxedo for any event, you’ll be thanking me for sending you to Phil.

AMAZING service from Bruce. I am a big buy, 6’3 300+ lbs. Finding well fitting clothes can be a challenge at times, but when i walked through the door, Bruce welcomed me, eyeballed my sizes, and started grabbing stuff faster than I could even tell him what I wanted.
He took some quick measurements to ensure he was right, and each item he picked fit perfectly, like they knew I was coming and had it all made just for me.
I was in and out, with tuxedo and shoes in hand in under 30 minutes. Their prices are lower than others as well. GREAT experience.

If you need a business suit for a job interview, this is the best option! In Hawaii, most people do not keep or maintain a suit, unless they are going to a wedding or funeral, right? If you require a suit for business or an interview on the mainland, why pay another $ 1,000 for tailored suit, not the off the rack ones from Macy’s or Off 5^th. They are located around the building, just off Ward Avenue.
I was greeted by Bruce, and explained the nature of my upcoming business trip (three days away). He has an amazing eye for matching the colors, suit styles, and getting the correct sizes. The suit looked like a European, Armani-​type, dark charcoal, made of expensive wool. In addition, he provided his own silk tie with matching hankrchief, and cuff links.
The suit was ready before my flight departed, and I received so many compliments about the high quality suit!

I gave my husband a few recommendations as to where to get everyone’s tux and he chose Phil’s Tux Shop for the following reasons… he recognized the name for many years and the convenient location. He was very happy he chose here! He said they were very easy to work with by providing him with options and prices so he could make his decision and be on his way!!!
They sent us a handwritten thank you card in the mail! I love that personal touch!

This place has bad customer service…
holes in tux
Buttons about to fall off
Tux different from what was ordered
And he wanted to blame it on me… Unreal!
make sure you do final fitting and make sure all you tuxs are the same and make sure that there is no holes in your tux before you leave
Thanks Phil for making my wedding one I will never forget

Rating: ³⁄₅
Date visited: 7÷29÷2012
Service: ⁴⁄₅
Atmosphere: ³⁄₅
Price: ?/​5
Parking: ⁴⁄₅
I do have to say that the fitting for my tux was quick. We’ll have to see when I return for my final fitting for an additional review.
Service:
Fast. There was hardly any dialog between the employee that helped me. Stand by for my next return/​visit.
Atmosphere:
A store front that does the job. It did not impress me, but I was in-​and-​out in about 10 minutes.
Price:
Not sure. I’m not paying for this.
Parking:
It was a Sunday morning when I went, so there was a lot of parking. Initially, I didn’t know that there was street parking on the side front entrance of this shop.