H&M

Whenever i went to the mainland it seemed that there was an H & M everywhere with pretty easy access, which is the only thing this one lacks– there is literally NO parking anywhere, in which everytime I go i end up having to pay valet parking, which is a hassle if you: 1. just want to check out the store and end up not buying anything, and 2. if you’re in a hurry or on a schedule. I go to town quite alot and even when i do go, sometimes i don’t even want to go to H&M due to the pure fact that it’s too much of a hassle to get in.
However, the store itself has choke deals, if you peep the sale section you can be hella fitted for steals, which no other fashion retailer has in hawaii. Found a david beckham collection blazer that fit almost fully tailored for $ 30, which is something you don’t find everyday. I also almost always go here if i need to stock up on denim, in which they seem to have a good selection. They seem to always be up on trends as well, which is good when you want to look trendy on a budget. Since i’m a «quality» freak, (I always prefer to buy one, nice quality item item over 2 – 3 cheaper items) i do notice that H&M overall strives for items at a cheaper price point, in which at times is great, but other times you find a cheaply made button up for $ 30 and think «i can buy a really nice quality, longer lasting one for only $ 10-​$ 20 bucks more at other retailers.» It’s not like the quality is extremely poor, but its not something to write home about.
The layout seems a bit confusing and weird– like you’re running thru a maze to just look at everything. Sometimes i try and look for their newest items and not find it, even though it’s in store– mainly because its just disorganized– there’s no «new release» sections or noticeable highlighted sections to know where everything is in store. I’ve been here well over 20 times already, and not once have i been helped by an employee while i was shopping, they always seem to be camped out at either the cash register or the fitting rooms, which isn’t necessarily a bad thing for me since I’m not a «needy» shopper, but i can see how it can be a problem for some.
Overall, great selection, good prices, trendy, fashionable. Only downfall is the location. They need one in ala moana or pearl ridge!

I have many reasons I like H&M like affordability and somewhat in fashion. I can usually get a pretty good deal on a dress to go out, some pants, few shirts, etc. This H&M I’ve only bought a few things in the year or so it’s been here. I don’t know why, but their clothes don’t seem as cute. I don’t think the selection is there for this store. I hated the dressing rooms for this place. I remember it like yesterday my daughter thinking it was fun to play «peek a boo» with the curtain in the dressing room. Nothing like standing there saying hello to everyone with half an outfit on. I really wanted to like this location. I just haven’t been able to click with it.

When I want some clothes that are stylish and cheap, I come here! I really like the clothing that they offer. They have all sorts from gym clothes, to casual wear, to suits. Since I have been dieting, I have lost a good amount of weight. Shopping is so much fun when more clothes fit you because you’re skinny.
One thing that I do not like about this store is that some of the clothing is very dusty. I tried on a jacket and the black shirt that I was wearing ended up being coated with dust. I had to pat my shirt a bunch in an effort to clear myself of dust.
While trying on clothing, the employee was awesome. She gave advice when I asked about different clothing. I wanted to know her opinion about the clothing I was trying on and she was really honest with her answers. She even helped me find different sizes of clothes that I was trying on. Finally, she took all the clothing that I was not interested in so I did not have to return them to the racks and shelves.
For your convenience there are shopping bags that help you carry your selections around the store. The second floor has mens clothing and accessories, and the first floor has women’s clothing and accessories. There are no public restrooms here.

I took my girl friend their to buy work clothes for her upcoming meeting on the mainland.
The worker who «helped» us was Kevin. I use that term very loosely because he did nothing. I told him we were looking for clothes for my friend and where she was going and what size she is. He said he would help and scampered off. I find him in the same section with clothes that kind of resemble work clothes but not the right size. When I asked him about it he was like «I’m not helping you girls. Figure it out.»
I was amazed. We dropped all the clothing we had in our hands on the floor and walked out.

Not my favorite H&M
I usually love shopping at H&M — they offer super trendy clothes at great prices, and the quality is a step above Forever 21. Unfortunately, this H&M misses the mark in a couple of ways:
–The lay out is a little overwhelming. The bright white walls, huge spaces and cluttered racks make me feel more like I’m digging through a Ross than shopping in an organized store. This particular layout is just too overwhelming
–The music feels a little too loud … maybe I’m getting old, but I can’t stand to stay at this H&M for much longer than 15 or 20 minutes
–The style of clothing. Again, I feel like I’m getting older, but typically H&M offers a great selection of everyday clothes, professional clothes, and clubbing clothes. This H&M has the casual everyday and the clubbing section down, but I wish they had a better inventory of blouses, shirts, and semi-​professional clothing.

This is a fairly new H&M store, so my expectations on stock, cleanliness and organization management is pretty high. I’m not going to even mention anything about the quality of the products, because I know I’m getting what I pay for here. I’ve lived on the mainland and traveled to different states, so I’ve been to quite a few H&M locations. The Waikiki store is so unorganized that in a span of a few months, the quality of the store has quickly plummeted. An entire rack of clothes had fallen, but employees just walked past them (like they didn’t see the pile) and left them crumpled on the ground. Where is the sense of pride? Also, with the new Sky Bar opening, the line to the club is so long that it wraps around the store, blocking the entrances for customers. The rowdiness of obnoxious drunks can be heard well inside the store.
As much as I want to give more stars, I simply can’t because the cashier forgot to remove the sensor tag from a dress I purchased. I obviously didn’t know until I tried to walk out of the store and the sensor tripped the alarms. I walked all the way back to the cash registers and a cashier acted annoyed when I asked her nicely to remove it for me. It was obviously their mistake/​oversight, but she did not even bother to apologize. It somehow felt like she thought it was my fault in some way for not catching it? And no, the store was NOT BUSY. I don’t think I’ll be shopping here again.

This is my absolute favorite place to find dresses and suits for work, and fun weekend pieces too!
Being a 5 foot Asian female, it is often times difficult to find affordable clothes in my size, my style.
(Although this is the only location in Honolulu right now, I don’t mind driving to and parking in Waikiki.)
I always find at least one item that I «need», and most times 2 and more items. Woo hoo!
I appreciate the quality and value of the clothes. It’s not your high end designer stuff, and it’s better than the other stores that have the same clothing-​accessory concept.
Everyone has their own unique taste and sense of style, so this might not be the place where you’d fill your closet with. I’m sure you could find at least one thing you’d like though.
That’s another great thing — there’s a wide variety of styles, colors, shapes to appeal to a broad audience of fashionistas and fashionistos (is that even a word?).
I can’t wait to go back soon!

This location is huge! They have a large inventory of clothing and accessories that’s conveniently located a few blocks from the beach. The layout is a little weird as space is limited in Waikiki but the fitting room is comfortable as it has lounge stools! I waited for my wife who purchased a few items and I wasn’t in a rush to leave as the AC was on full blast and I was comfortable. The associates are helpful and friendly. I’d be back again if in need of a quick outfit.

Aloha Shoppers ! As a Waikiki resident with infrequent needs for shopping I find myself popping in for the odd ends, not taking the car out? priceless ! Well the help is sometimes spotty, more interested in looking in the mirror than at the long line at the register but these are high school kids so what do you expect. For the most part still a better option than most in the area for that odd last minute tee shirt ;)

Is anyone else getting sick and tired of managers with no customer service etiquette?!
Yes I know the tank top that I’m returning is 20 days over the refund date but I don’t want a store credit because your plus size section sucks. There are literally puff jacket vests and leather pants still there from grand opening. Have you ever heard of a plus size sale section?
The manager told me that she’s not in charge of buying (so it’s not her fault). And that I can get a store credit and shop at a store on the mainland with a better selection! What?! I live here, how insulting and not to mention rude!!!
Meanwhile, the two girls that were originally checking me out stood and stared at me like we were a boxing ring or something. One proceeded to put a censor back on the shirt. Then asked me, so are you going to keep it? When I gave her a sideways look. She decided she wasn’t going to poke another hole in my garment.
Bottom line: I was doing you a favor by putting an actual appropriate piece of clothing back on your sales floor. (The only reason why I was returning it, was because the blank tank in the same style shrunk till it was almost u recognizable). But the manager didn’t have time for that. Too bad because they lost a customer for good. Even if they improved the selection, the attitude of the staff is unacceptable. BYE FELICIA!

When H&M announced that it would be opening a location in Hawaii, I rejoiced like everyone else who loves good quality clothing at inexpensive prices. It may be about 3,000 miles closer than the next nearest H&M, but its location on one of the busiest streets in Waikiki can be a huge deterrent for locals. Traffic and parking are often-​cited issues with Waikiki establishments, but H&M can be a shopper’s paradise worth braving the roads for.
The store is very spacious with two floors, the first dedicated to womenswear and the second to menswear. Similar to Forever 21, H&M carries a variety of styles suitable for work, play, and everything in between. The store is organized fairly well with clearly defined sections. With all the foot traffic, I am always surprised at how neat the store is maintained.
On my first visit a few months after its grand opening, the sales floor was busy, but the women’s dressing room had a fairly fast turnover. The longest I had to wait was about 2 – 3 minutes. The staff at H&M was clearly still in-​training as I overheard a lot of scolding while waiting in line and trying on clothes. You could clearly tell that most of the staff, both on the floor and behind the registers, were overwhelmed by the number of people shopping and clamoring for their attention.
Since my first visit, H&M has clearly stepped up its game and is now confidently handling the crowds that visit. The lines move more quickly and the employees are efficient, although not very friendly. When standing in line to try on a few items, the sales associate took my items to an open dressing room without a word or a smile. Despite a few less-​than enthusiastic employees, I am happy to see H&M thriving in its new location and very excited for the Balmain x H&M collection set to arrive in November!

We decided to go into this H & M because we felt a couple of rain drops. We wanted to buy an umbrella. Unfortunately, they were sold out.
I like the styles here. I haven’t seen these styles back in the mainland. I love the light materials for blouses and the light and patterned dresses. I see many print pants for this season.
They look really pretty. This store sells some dresses made from heavier materials such as wool mixed with cotton. Not that Hawaii needs heavier clothing but at times, you can feel the cool weather during the night.
We didn’t buy the umbrella. However, I got to see some styles influenced by the Asiatic culture. This store sells some pretty patterned pants and tops. It looks clean and I love the clean smell of new clothing!

Oh H&M, how I long to love thee.
Ive been to other H&M locations on the mainland and crave the same selection, service and amenities.
Their flagship store in Las Vegas is to die for! With friendly staff that actually know where their merchandise is, and everything is organized by look and style.
Heres my review for this not-​so-​paradise location.
First off, this location has NO parking. Thats right folks, like many other shops in Waikiki, there is no parking offered to customers here. So either find street parking (HAH!) or park in a paid lot.
The security detail at the front is not welcoming at all, his presence basically screams, «DONT EVEN TRY TO STEAL FROM HERE!» as you enter. No real hello or smile.
I also cant stand how badly everything is organized! For the amount of space this store has, its crazy that the styles are all over the place. Looking for business? head to the back, swim suits? to the wall on the left, oh you wanted a business-​casual cardigan? Those are toward the front of the store.
Looking for basics? GOOD LUCK finding the colors and cuts your want, because they are allll over the store.
It seems their staff is only trained to fold piles of clothes and talk to their co-​workers. I wandered around their sales floor for a good 5 minutes looking for someone to pull down a dress I wanted from a high up display. The girl I finally found also seemed so annoyed that I wanted a specific size? Im sorry, I didnt know I should just take the first size 10 you offered…
Lets talk about the fitting room:
Most times there’s a mediocre worker there, folding clothes or talking with their co-​worker (a specialty of theirs if you didnt know)
The limit is 7 items, so if you have more then 7, make sure they don’t lose those items! I’ve been the victim of the, «oh I think someone put your selections away…» excuses.
If you find that you grabbed the wrong size or need a different size of something again, GOOD LUCK getting the staff to help you out.
I asked my attendant for an XS in a dark colored shirt, they came back with the same Small Neutral shirt I gave them for reference. Not the biggest help.
Return policy is 30 days with receipt and tag attached.
Overall, if you have an hour to kill (with no car to worry about) and the patience to sift through random items, H&M may be the place for you.

I love H&M. I was so happy to hear they’ve come to Hawaii. This is a great place to find basic inexpensive items. There is a sign on the door to text your email address to a certain number and u get 20% off one item (if you are not already on their mailing list). There is a live dj spinning in the store. Makes it feel very upbeat like a club. Lol. There are 2 floors. Top floor is for men.
Here’s the deal on the parking. If u park in their structure which is for the Top of Waikiki restaurant it costs $ 2.50÷30 minutes. So it cost me $ 7.50 to shop there on Saturday evening. They do not validate anymore but if you didn’t read the reviews or tips on here once you drive up the ramp you see the sign it’s kinda too late. I would suggest using a cheaper parking structure. I believe there is one a little bit more down for Ross shoppers. There’s a also a Local Fever store right between H&M and Ross. Great for bargain shoppers like me!
None the less it was a great experience and I got some deals. The sales people weren’t overly friendly but that would annoy me anyways so all in all I’d definitely come back here again

Positives:
–great customer service
–super cheap deals
–nice clothes that fit me well
–I like the store layout
–large men’s section
Negatives:
–no parking
Love this place. All their clothes are really cheap and they actually look good! Their slim fit long sleeve shirts fit me so nicely that I wear them to work and people compliment me on it! They have great deals and clearance items. I got a pair of suspenders and a skinny tie for $ 1.50 each!
Customer service here is great. So far all of my interactions with workers have been positive. The guy who opens the front door is also pretty cool and I appreciate that he wears a suit in the heat of Hawaii.
Men’s section is upstairs. It’s nice that they have a large men’s section, considering many places have decreased the size of their men’s section because men don’t shop as much (presumably).
Only problem is parking. I park at the Royal Hawaiian and walk over but you don’t get a validation so it’s really expensive. You can try to find street parking on Ala Wai blvd but it’s pretty far away and parking there is limited.
Bottom Line:
My go-​to store. I would come here more often if it wasn’t in Waikiki where parking is awful.

I don’t know what it is …
The live DJ that plays downstairs … the fantastic peeps that work there (and seriously, I love them), or the great prices …
If I had to choose between the Hawaii or the Cali, Vegas or Houston location … man that would be a tough choice :/​
Please don’t make me choose ;(
But, this review is about the Hawaii location … FOCUS ANEISA!!! Don’t you hate when your ADD kicks in :/​
Anyway … I love that the DJ is right at the entrance of the store. I think I spend more time in the store because of the music they play. Are we allowed to tip them? Hmm, never even considered it.
I see what they are doing!!! Sneaky sneaky … indulge me in great music to make me stay … and seriously I could. Am I the only one that wanted to go clubbing after? 0_​o Now, if they put a Starbucks in there, I’d be living there … Just saying. I was there twice in one day, I may as well show up with a sleeping bag the next time.
The clothes I LALALALALALA LOOOOVE! I always seem to find something great when I come to H&M. And the sales are outrageously good!!! Especially for it being in Waikiki.
I spent more time in the guys section for this visit. Was looking for xmas gifts. And ya know … I found so many things.
My purchase came close to $ 400. For one damn person :| Go figure. I run wild when there’s sales.
Oh wait … I lied. I did venture downstairs for a brief moment to grab a bunch of these leggings … I had gotten two pairs of them when I was in Cali and loooove them! They look rock star status though. Prolly cause it looks faux leather … definitely ‘shiny’, so maybe not work attire (although I wear it to work anyway: D)
Not sure about the parking situation as I had bussed it there … who wants to drive in holiday traffic … not this person!!! hahahaha
I’m not gonna lie … I’m going back there at least two more times this week … I can’t not go. Ya know? :)
Does anyone know about tipping the DJ??? Let me know!
— — — — — — — — — -
Side note: 03÷07÷15
It doesn’t matter who I bought these gifts for. So the person harassing me about it needs to stop.

H&M first opened its doors just earlier this year and has quickly become a mainstay for stylists and general consumers alike. Whether you’re looking for a current style, or perhaps hoping to save a few bucks on a new outfit, H&M is a viable choice.
Guest designers including fashion powerhouses Rei Kawakubo and Alexander Wang release collaborations at H&M. Check the H&M collaborations calendar regularly to stay abreast of the next release because these styles go fast. The Waikiki store might not get the full line in, so it is best to check in person once the clothes hit the shelves.
The athletic wear is a section I particularly recommend for style and functionality. The designs are comparable to Armani Exchange with a lower price point.
The displays are always spot on and whoever does them is nothing short of a wizard. They really know their stuff.
The two major drawbacks to shopping at H&M are the atrocious customer service and inconvenient parking options. Your experience will be better knowing these two things beforehand.
The customer service in the men’s department could be likened to a factory store at an outlet mall. The employees are there to move product and not garner customer loyalty. There’s been several occasions where a particular guy yelled at customers for annoying him when they didn’t speak English. Ouch! So much for working at a company with an international presence!
H&M no longer provides validation for parking even with purchase. Best alternatives are in the Royal Hawaiian Shopping Center, or Ross.
In short, optimize your savings by shopping efficiently to avoid high parking fees, and also bringing in old garments to donate for 15% off your purchase /​one item (not sure because I’ve received both mark downs). Bring a friend to provide a second opinion or grab a different size.

Finally, H&M in Hawaii! I used to live walking distance to two H&M, imagine my sadness when there wasn’t an H&M in Hawaii, but now I can shop away since it’s permanently in Waikiki.
The store is spacious and tidy. Workers are helpful if you need to find another size or color. During weekends, the checkout line can be annoying long, but that’s to be expected.
H&M has a marvelous mix of trendy and casual clothing items. I also find the price point to be quite fair and every now and again, there are discounts and sales.
Parking located in the Waikiki Business Plaza; three hours free parking with validation.

Parking Parking Parking: H&M solved the Waikiki parking problem! Let’s face it, parking in Waikiki is a deal killer for most locals! But, I just happen to know where and how to park in Waikiki. So I worked my magic and found cheap parking for the family mobile. Next time I’m parking right at the store now that I know.
Designated Driver: Once inside there were some other «old guy» dads standing around the store too just like me. Eventually we sort of stood around together. I know my wahines appreciated the ride. The H&M grand opening was a pretty big deal. We’ll get pay back on Father’s Day.
Low Cost Hip Fashion: Similar to H&Ms I’ve been to on the mainland and in Europe. Seems a bit smaller to me to me though. Lots of very cheap stylish stuff. My daughter got a pair of skinny jeans that fit perfectly for $ 10. Not everything is that cheap but the bargains are there. You have to look around a bit. My wife also found a couple of things that she liked. It is not all teenager, young hipster fashion. There is a + size section and a huge mens department too.
Location: On mauka side of Kalakaua in the The Waikiki Business Plaza. That is the building with the rotating restaurant «The Top of Waikiki». So if you are driving down Kalakua look for the The Waikiki Business Plaza and turn left onto Seaside. Don’t go past Seaside. Entrances to parking are there just after you turn the corner.
More Parking: Locals will love this! 3 hours free with validation from a purchase in the The Waikiki Business Plaza garage or in the nearby Waikiki Shopping Plaza garage just off of Lauula behind that building. Signs clearly mark the parking entrances. Both garages say $ 5 flat rate, H&M parking 3 hrs free with validation and $ 2.50 an hour over 3 hrs.
Venue: On the ground floor with entrance in the front of the building. No escalator but there is one elevator up to the men’s dept. There is also very nice glass stair case which is sort of fancy. Would have been much better with an escalator. Lots of cash registers and nice well organized dressing rooms.
Restrooms: No one else will tell you this but there are Zero, Zip… Nada restrooms available! Now you know! Plan your visit accordingly. When shopping with ladies, this info is essential.
Great Fashion! Great Prices! Easy parking! This H&M will be very popular with locals!

Don’t come today. The lines r tooooooo looooong!
H&M is a great store… lots of merchandise to choose from… great prices… great stuff to buy for the season… I always vacillate between buying really good quality vs. cheap… problem is when you buy really good quality, you feel like you have to keep it for a long time… so I might just go with cheap! ha ha.
Found a cute jacket that I can wear anytime $ 15 and a «sweater»…really light weight and kind of a blue green… need to get more color into my wardrobe.
The place was packed… the staff was nice… the supervisor Mike was great… very friendly and makes you want to go back… some of the staff needs training… one cashier gave my girlfriend a hard time… no excuse for rudeness… hopefully they will smooth things out as they go… just a learning curve.
One of my FB friends was bashing H&M for bringing «old styles» to Hawaii. She claims she bought those things in LV and SF last fall and in February… but honestly, do we really care! If it’s nice, bring it on… if it’s not, it will sit on the shelf. I’m not offended… some things will be classic cuts and styles. and if it’s a good seller, bring it!
Good luck H&M…I hope Uniqlo follows your lead…