Great Clips

This place sucks. Ok… to be fair… there was only one person I had a problem with, but that person is the manager!
The other stylists did really nice hair cuts on their customers, but my husband wound up getting stuck with the manager. Upon meeting her she already acted like we were burdening her, and she didnt listen to what my husband wanted. He just left with shorter hair not necessarily in any style. I couldve done it. Maybe the ppl at Pigtails n crew cuts next door could have done a better job.
The receptionist (only male I saw) was VERY friendly and the only reason I gave 2 stars instead of 1.

Giving 5 stars because there wasn’t anything I’d change about my visit. The gals working were super friendly and made me feel very welcome. The wait was not long at all but of course that could change depending on time of day. The facility was clean and they made sure to clean up after each client. My stylist was Carol and she did a wonderful job. My hair looks great and I would definitely go back when it’s time.

DO NOT SEE SHERRY FOR YOU HAIR CUT!!! She doesn’t listen to what you want. I asked her for the same hair cut I walked in with only shorter. She asked me, «…so you want ???» Every time she asked me this question I asked her if that is how my hair was cut. Every time she answered no. I kept reiterating that I want the same cut I had only shorter. She gave me a completely different haircut. Now I look like a Q-​tip because she cut and layered my hair too much.
She seems to clip her shears to imitate Edward Scissorhands, a lot of seemingly unnecessary clipping. My session with her later liner than my normal haircut. The whole time watching her I kept thinking, «Oh my God, what the heck is she doing? Should I just do get now? Maybe it’ll be okay. Just stay calm and stop freaking out.»
Because she’s right-​handed, the right side of your head will get a better cut than the left side. The left side will get a «good effort» cut.
I cannot believe she’s been cutting hair for EIGHT YEARS!!! Does not reflect in her work AT ALL!
See Momilani if you can. She’s great and knows how to do her job, knows hair, and listens to what you ask for. Lesson learned.

Upon arriving on the island, I was in desperate need of a good barber. I found that and more with Mike. His skills and knowledge of hair went beyond that of any other barber that I’ve had before. After cutting my hair for the first time, he recommended hair products to assist my hair in growing back as I had a few spots becoming bald due to heredity. With his recommendations and cutting skills, I have a head full of hair that he’s cut to perfection. I normally don’t advocate or leave reviews for anyone but I had to share this experience. Once you experience his skills, you wont seek out any other barbers on island.

Great place. Micheal always cuts my hair. Takes his time and listens to what you want and always does it correctly. Highly recommend you go to him.

Bri, Momi & Dee is awesome! Love goin to Great Clips especially being able to check-​in before arriving so there’s more time to do what I got to do. Friendly staff as well!

I checked in online and kept up to date with how long the wait time was with their cell phone app. Using the app and checking in online helps out a lot because I was able to run some errands before walking into the place.
I waited less than 10 minutes and was greeted and helped friendly and efficiently. Leimomi took good care of me this afternoon. First I showed her a picture and told her what I wanted which was to keep my length but add layers for a change. In a short time she was able to work wonders with my hair and knew exactly what I was going for even though I wasn’t able to explain it all too well. It’s the perfect subtle new change I needed for this year.
She also hooked me up with a $ 5 off coupon which she didn’t have to but I appreciate the very kind gesture. I recommend that you do give them a try. For the past two times I’ve been here — I’ve had pleasant experiences.

It really depends who you get. Our «stylist» tonight did not listen to what we wanted.

It was an emergency trip to Great Clips last night to fix my son’s horrifying haircut from Super Cuts earlier in the evening. The 2 stylists took their time and tried to fix everything that was wrong with my son’s hair. We left their satisfied and relieved. Thank you Great Clips for rescuing my son and saving him from teenage embarrassment!

I have never seen such horrible customer service. I understand giving attention to customers but rubbing their head for 30 mins and then starts taking photos of him like what in the heck are you doing their are 15 people on your waiting list. It’s messy hair all over the place no one to clean up and no receptionist. Never coming again

This place is so bad. I know it depends on the stylist you get but if you go here do not go with the older Asian woman with short hair and tiny glasses. She said she could cut my son’s hair like a picture we showed her from one of their books at the front. It’s the new style the boys have been wearing with a part line shaved into the hair. Well she jacked him up!!! She obviously doesn’t know the trends and maybe had a slip of the hand. But the poor guy is looking messed up. Never gonna go there again. Next time we will wait a day and try to get in to a more reputable place.
Pros: The woman was courteous and the place is clean.

DO NOT GO HERE. The pictures will speak for themselves. As a licensed cosmetologist myself. I was confident going into this place for a very simple trim would be easy, guess I was dead wrong. I watched my hair fall inch after inch to the floor and literally told the woman to ‘Stop’ because it was clear she had no idea what the hell she was doing. After I listened to her try to explain to me that she didn’t cut off more than an inch, I turned around to see barely any hair in the floor. She goes ‘see, that’s all I cut off!’ I jumps out of the chair and demanded to see the trash bin, where indeed I found the Rest of my hair (platnium blonde, on top) and told her it was one thing to f*ck up a clients hair but to LIE and pretend she didn’t even cut that much off was insulting. She clearly didn’t realize that I was no idiot. After listening to her scream at me and get louder in front of my 8 year old daughter. I walked out. Not before taking pictures of my hair in the trash.
Do not go here, you’ve been warned.

Great staff, it’s awesome that they have my haircut style saved and even an app that allows you to check in online…

My son likes coming here instead of going to the barber shop on post. He thinks they can’t cut his hair on post they only know one way… military cut… haha. Well on this trip I think even the barber shop on post could have done a much better job than what he received.
We get there and he was able to go right on back (which is good) he begins to tell the guy that cut his hair how he would like it cut. My son has really thick hair (lucky) on top and he was going for a rugby cut? Yeah I don’t know what that is but that’s what he wanted. Usually it doesn’t take long to cut a guys hair but this guy took forever. My son gets up from the chair and I had already told my husband that his hair didn’t look straight with the «bangs» he was given so my son walks up to me and I am looking at his hair and asking him is it suppose to look like this? Cause like I said I have no idea what a rugby cut is so who knows maybe it was suppose to look like that? So the guy that had cut his hair comes over and I begin to tell him this is not straight he said «yeah I know it isn’t» well dude why did you allow him to get up out of the chair looking like that? My son has a widows peak and I noticed something wasn’t right with that either so I lift up the not so straight bangs and it looks shaved. I asked the guy what is this he said I don’t know I was like well you shaved it oh yeah I had to shave it because your son wanted this and that done to his hair. Well why did you just tell me you didn’t know what it was? So I made the guy take him back to the chair and fix his hair. Then the guy begins to ask me what I want done with my son’s hair. My son is 16 years old he can tell you what he wants done to his hair I just want it straight. No I wasn’t that mean to the guy but I wanted to be mean. I did inform my son that his hair was too thick for the type of style he was going for on top. So my son then decides to just change the whole hair style. In the end his hair did get fixed but to let someone get up from the chair knowing their hair was all jacked up was just wrong. If we do go back it won’t be to that guy cause he sucks.

I was in need of a new look. I went in around 8pm and Momi worked with me. I LOVE my new look. She did a wonderful job on it and was able to get my hair to do what I wanted it to do. I have wavy thing hair and I wanted a cute bob that I can wear with curls or straight… And she did just that. I love it! And I will go back!!!

I VERY RARELY give service-​oriented shops 5 stars basically because I usually run into the «I don’t want to be here”/“you’re bothering me» attitude. However, I had the polar opposite experience today!!!
To be honest, we only walked in because Pigtails and Crewcuts (next door) hadn’t opened yet. I figured that my 4 yr old twins really didn’t need the «child» treatment that Pigtails specializes in. Great decision!!!
+ There was no wait.
+ We were greeted with smiles and an enthusiastic «hello».
+ The ladies introduced themselves to the girls and listened intently to our (my wife’s) directions for the girls’ haircuts and added suggestions. My girls were instantly comfortable to the point of chatting the ENTIRE time (not like them at all). The stylists explained what they were doing to the girls every step of the way — with patience.
I don’t regret taking the girls to Great Clips and I’m sure we’ll return for our next trim.
BTW: It’s also cheaper than the above mentioned shop.

I’m no Barbor, but she ain’t doin’ it right.
Obviously, I’ve watched everybody cut my hair. So I kinda have an idea of what needs to be done. And aunty was just using the buzzer free hand half the time to «blend in» my hair. Every other swipe she did was wayyyy deeper than the others. That’s when I eventually just said that was fine, paid, and left. Never coming back.
I’ll let the pics speak for themselves.

Great Service. Great haircut! Great price. Love their online check in…

I desperately needed a hair cut. Actually, just a little trim. Being a momma of two was taking its toll. I had split, brittle ends and haven’t had a cut since October.
Just so happened I was at the shopping center getting coffee and had a half an hour or so to spare. It was New Years Eve and each station had a client. All males kids and adults getting «clipped». I was a little weary but like I said I really needed a cut.
I was placed on a wait list. A monitor on the counter showed me my place in line. I was quickly called and seated in the first station in the front. I wish I remembered the gals name but she was Asian with short hair and glasses. I told her to cut off the dead ends and to try to follow my previous cut if possible. 15 minutes and $ 5.99 plus tip later I was done.
I was satisfied with my cut. Just know that it’s no frills– No shampoo or style. I would recommend this place for kids and males. If your a female they do offer other services too.
This is a chain salon with fun promos. I overheard another stylist telling another client to get on the mailing list for coupons and things. My stylist did not put me on the mailing list. However, I checked out the website and there is a sign up (for promos) and you even can check in online. I also read if you get a cut on Veterans Day you get a card to pass on to a veteran for a free cut.
In the end, it’s a convenient place for a cut. Also if you go during a promotional period (like now) it’s deals. I wouldn’t visit for a whole new do but just for a quick trim.

I don’t usually write reviews after just one visit but since I «created» this business’ location in Unilocal,and gave the first tip, I might as well go all in! Haha. Plus it’d be nice to include a star rating. Four since I’ve only been here once.
I’ve been needing a trim because of the unwanted «split end» friend. Being highly involved in my kids athletics, I didn’t have any time for some «me time» so my hair took a beating. Then the holiday seasons approached and seriously, who has time to make an appointment anywhere?!
Tonight, the husband and I got done shopping at the NEX and exited toward Moanalua Shopping area. My hubby glanced at a sign and said «oooh $ 5.99 for hair clippers?» And i thought, «seriously? $ 5.99 for hair clippers? That’s ridiculous». So he pulls into the parking and drives up to the store located adjacent to McDonald’s. He says, «oh it’s not hair clippers it’s hairCUTS». So I told him, «hey go ask if it includes women haircuts and if they can cut my hair now!» He argues stating it was already 8:45pm and was sure they wouldn’t take me. But since he listens to me (hehe) he walked in and asked if the $ 5.99 special included women haircut and if they could cut my hair. They answered YES to both questions.
I walked in shortly after 8:45pm and 25min later I walked out satisfied with 3 inches off my previously dry hair with my layers neatly evened out. That’s how quick it was.
My hairstylist, Dee, has been a hairstylist for 15yrs working for the other brand x hairstylist companies.
Great Clips is a franchise originally based from Minnesota. But it was good to see that the stylist, Dee and the two other ladies in there were locals from Hawaii. This is the 3^rd location on the island and there may be more that will pop up somewhere.
But for now, I’m satisfied with this location. Parking is simple since its located at Moanalua Shopping Mall. The cool thing is appointments and check ins are all done through the website. I’m sure you can call also to get an appointment or just walk in like I did tonight.
I’ll definitely be back and I’m hoping they stay consistent with the great customer service and always delivering satisfied customers
*Grand opening Special
$ 5.99 ends 12÷26÷14
$ 6.99 the week after
$ 7.99 the week after that
Then it’ll go to regular prices after that so go try them out before that happens :)
*The grand opening special price is ONLY for a haircut! So don’t expect a shampoo wash, head massage, and prom hairstyle! Not unless you agree to pay more. Thank you!