Animation Addict

Worst phone interaction I have had when calling for product availability: «Hello, do you guys carry… Dragon Ba – » «No we do not.»
I did not even get a chance to finish my sentence, yet she cut me off and hung up on me– HA.
The customer service was so abysmal it was actually hilarious.
On a serious note, is it so excruciating to wait for a potential customer to finish their sentence or are we that much of a bother? Even if they did not have any Dragon Ball products, which I think would be absurd since it is an «animation» store, I may have simply wanted to browse through their merchandise.
However, after that unhelpful «conversation» I will not think even twice before stepping one foot in that store! I am glad to take my business elsewh–

My family and I were in the store yesterday looking to purchase some fun items for our children. The store is stocked with wonderful toys, fun clothing, lunch boxes, backpacks, stuffed animals, trinkets, and unique finds. There’s something for everyone at every age. We were turned off by the attitude of one employee. We found a toy that my son loved and were ready to purchase it, then I found the item online at a popular purchasing site (starts with A) for $ 12 less. I kindly asked the employee if they would do a price match because I found it for less. She snidely said, «No, then buy it on A*****!» Wow, we didn’t expect that. If the answer was no, she could have said something nicely like, «oh, unfortunately we’re not able to do that» and we would’ve been fine, but she sounded very defensive and angry. We won’t be returning to that store. The prices are a bit higher than other sources. The attitude and friendliness vibe from customer service is VERY important. We might’ve bought something else or considered paying a little extra just for the convenience of it being right in front of us and immediate gratification, but because of the way we were treated, we will not be returning or purchasing from this store.

what: your one stop shop for everything animation!
something good: i love that they carry so many different toys! i love to come here to buy my iron man toys :) usually when other places are sold out, animation addicts still has it in stock! i love that they also carry tokidoki gear like tshirts and bags!!!
something not so good: sometimes its hard to get serviced here, but if you can get the attention of the workers they are quick to help out ;) !!
something to try: toy, toys, toys!

Animation Addict is what I call the new age toy store. They carry pretty much what’s in the trend of animation right now.
You name it, they carry it:
Angry Birds
Tokidoki
Public Zoo
Sanrio licensed products
Dunnies
Marvel
and more!
Whenever Marvel has a good collaboration with other companies such as Tokidoki, they usually produce very good clothes. This has been going on for years now and Animation Addict has been carrying them ever since they first came out.
They also carry Funko branded vinyl figures. My favorites has to be the Star Wars and Disney series, while my girlfriend loves the Sanrio series.
The only quip I have is that they are quite expensive, but in the world of these types of toys, it is to be expected.
100 Reviews, 1 Day ⁹⁸⁄₁₀₀
January 12, 2013

I guess this is a new location in the mall for Animation Addict because I know they used to be at another side of the mall but now they are closer to the Mauka side of the mall on the 2^nd level across from the «True Friends» novelty pet shop. They are alongside the sidewalk area as if you are heading towards Barnes and Noble and also right alongside the busy crosswalk areas. This place sells all sort of animation related knick knacks, clothing, apparel, accessories, toys, gadgets, bags, stickers, and many more. They have characters such as Hello Kitty, Spiderman, Batman, various Marvel heroes, Domo, Mario/​Luigi, Naruto, and many more. This is a perfect place to get gifts for kids or to take a kid to for shopping. I am sure they well go nuts over all of the items in the store. The prices for the stuff is a bit pricey but I would say that it is decent enough for the cool item that you are getting just as long as you take care of it right for whatever you are getting, I really like the Spiderman and Marvel superhero snapback hats that they have. If course it is located in the back of the counter. As far as customer service goes, I had many times with mediocre results but recently it has been better with a simple greet and question while I am just looking around the store.

This store needs some air condition for sure. Are you trying to keep people out? I felt a heatwave walking in here! I came here for a couple of gifts and made sure that we made it quick. There were a few other items I thought about getting, but did not happen because I do not want to be perspiring when I am not doing a workout. The workers were two younger girls, maybe in high school and they were actually really nice. The store definitely has many cute things for the little ones, mostly TokiDoki, Hello Kitty and Angry Birds. Lots of t-​shirts and that’s about it. I ended up purchasing a hat and purse as birthday gifts.
I really liked the last location a whole lot better and now it just seems stuffy, hot and not too many options as the last location they had upstairs. They need to work on this one downstairs or move to another location again.

The store is jam packed with cute and unique stuff and most for pretty reasonable prices, but the workers aren’t the friendliest. I’ve been in the store a few times, around Christmas time, it’s understandable you won’t get assistance as needed, but I’ve been in there when no one else was in the store-​just my sisters and I and no one acknowledged us while we browsed for at least 20 minutes. When asked if she could show us something, it was like we were a bother, even though she wasn’t doing anything. If you know what you want when going in there, that’s fine, but if you’re gonna need something on the top shelf or if you have any questions, this place probably is not for you.

Perfect store if youre looking for something to get for a kid. They’ve got a lot of character toys, shirts, walletts, clothing, etc. Some of the popular character themed items were the Angry BIrds, Hello Kitty, TokiDoki, character vinyl toys from Marvel and even some basketball players too!
Its not a big store but they tried to pack as much things in there so you definitely have something to choose from.

April 20, 2012 — they opened once again at Ala Moana in the old Thinker Tots space (yep, Thinker Tots AND Thinker Toys closed up at Ala Moana! Ground level, Diamond Head/​mauka corner, near center stage) and are going to move out of Ward Center.
What’s the difference between Animation Addict and Animation Magic?
Magic is for kids. Addict is for adults who are still kids at heart.

Good selection of items but terrible customer service. The «t-​shirt Nazi» in the back of the store just threw the shirts on the counter when I requested them. In addition, just because the t-​shirts I bought were on sale for a few dollars off, their policy is all sales final for those items. I will never shop in this store again. I can buy the same items at Toys n Joys with better customer service, or on Amazon for less cost and free shipping.

This is a perfect place to find and purchase some quirky items! For the kids and kids at heart, this is the spot. I would go to Animation Addict for gifts to others because a lot of my friends like specialty items that you may not find anywhere else, or anywhere that’s easily accessible for that matter.
Things you wouldn’t think you’d find — Paul Frank Luggage? Hello Kitty Headphones? C’MON. — they exist!
What else can I say but that maybe I’d like some prices to be a lot less? Haha OKAY, I’m just cheapo like that.
Wow: Store is well kept.
Eh: Radio on the floor playing music for the store? I guess.

Any time we’re shopping at Ala Moana we can’t help but stop in at Animation Addict. They have so much fun stuff to look at and a wide variety of thongs to buy.
There are collectable items in glass cases, cute and unique clothing items, backpacks and other accessories, and a bunch of different toys.
It’s cool that parents and kids can both enjoy themselves in this store. Since I’m a mommy-​to-​be, I decided it would be wrong for me to to start pushing all of the kids outta my way so I could get first dibsies on the cool things I wanted to pick up and play with. I decided to be a grown up for once and just wait my turn to get to all the cool toys (even though in the back of my mind i wanted to go on a rampage through the shop and gather up as much as I could so no random grubby, booger infested hands touched what i would potentially buy).
This is such a fun environment to be in and I’m glad the store is centrally located at Ala Moana so I can be sure to fit a visit in during each vacation to Oahu.

they have the domo stuff that i love. They have more domo stuff now than they used to. so expensive though.
they moved to a much better looking space than before.
staff are friendly.

Animation Addict is a 2-​level shop inside Ala Moana where they sell animated character merchandise. This includes shirts, bags, plushies, toys, blind boxes, etc.
–Hello Kitty Burlap Tote Bag ($ 60-​ish)
The bag that my mom purchased for my sister’s birthday was the strongest bag that they had in the store, and one of the sturdiest that we found in the mall. It’s perfect for a school bag because it can take bumps and scratches while showing little damage.
Their things can get a little pricey. They make up for some of it with the great customer service. While the cashier handles the money, another employee is wrapping up what you purchased. Overall, the store offers a wide selection of things for people of all ages to enjoy.

There was a huge difference between Animation Magic and Animation Addict, contrary to my first belief.
A lot of Angry Bird merchandise. Though I’m not much of a fan (in fact, I’ve never played that game before) I purchased a fuzzy Angry Birds pencil case for the good price and fuzziness.
Highly recommended for people that love: Domo, angry birds, hello kitty, tokidoki, random cute stuff. They have some pretty odd things that you might really want, so get it while you can!!!

This store comes and goes in the mall. They put it up when its the holidays, take it back down when holidays are over, and then their up again. I don’t visit the mall too often so it was a surprise for me when I went and saw them open!
I like this shop. They have the cutest shirts, plushies, bags, etc.
They have Domo kun, Angry birds, Little Angry Girls, Hello Kitty, Toki Doki items.
I must tell you all about how surprised I am to find out that Angry Birds is popular worldwide. I was sitting outside the shop with the BF and we would watch many tourist walk by and say something something «ANGRY BIRDS!!!» walk in, look, walk out. Pretty amusing too.
Then we even thought about buying the Angry Bird and Pig stuffed animal so we can go home and act it out ourselves ^_​_​^.
Best part is that the prices aren’t that bad either. Not cheap but they aren’t unaffordable. Great place to buy gifts!

This store has a great variety of toys and cute, hard to find items for grown ups. I love the Harajuku Girls and Tokidoki selection. They have a real eclectic inventory ranging from toys for boys and girls to shirts and accessories for the rest of us.
My son loves the lunch boxes, backpacks and toys with all his favorite superheros that this store sells. My niece loves all the Sesame Street, princesses and Hello Kitty they have.
It’s a breath of fresh air to have a place to get toys in Ala Moana other than Thinker Toys (which is a good store on its own but so expensive).
It doesn’t hurt that they have Mario Brothers and Angry Birds merchandise that get my attention. ;)

This shop is a must-​visit when I’m visitng my family in Honolulu. Now, it’s hard to find Sanrio/​Hello Kitty and Tokidoki items where I am from (Pittsburgh). Usually, I am a big fan of online shopping. But when it comes to buying Tokidoki bags, you really do need to see them in person.
This really is the store that has it all. This year I bought a new Tokidoki purse and an Ugly Dolls tee. Both very adorable. Last year, I bought a Tokidoki tee and bag. My BFF bought a Hello Kitty bag. While I would agree with another review I just read regarding the customer service, for me finding many things I adore under one roof makes things easier. And the good outweighs the bad here. Definitely.
Next year when I return, I’m sure that i will be buying another Tokidoki bag. At least.

This store is massive (compared to Animation Magic– think they are connected) and carries a huge selection of Hello Kitty (love her– since I was a little girl– it’s an Asian thing) and other animated characters like Sponge Bob. I found some cute green Hello Kitty reusable cloth totes at $ 2.99 each! Lots of cute stuff here. Definitely coming here again on the next trip.
It’s crowded with lots of customers. I thought that there should be more than two people to handle the busy crowd. I agree that the customer service was a little lacking but that’s because these two people were stretched a little thin.

I love their selection of Tokidoki items! I stopped by here several times just to make sure I didn’t miss anything! They have lots of Hello Kitty items, which I also love. I got a great Hello Kitty t-​shirt there and some Tokidoki items, most of which I had never seen before. Cute window displays, huge selection of cutesy t-​shirts in the back. Things are pretty expensive so be prepared.