Gamestop

Never again will I come here, not only did they lagg and service sucked but they sold me an already messed up Mic.

They sell broken preowned microphones and controllers.
They don’t have a testing systems in store.
Don’t buy any preowned items.
They are not very cultured members of the gaming community.
And can be quiet rude when faced with a problem.
VERY POOR Customer service.
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THE WORST GAMESTOP IVE EVER BEEN TOO.
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I couldn’t not give this store five reviews seeing how often I visit it… Workers are for the most part very inviting and courteous. Sometimes it gets super busy in there and like most game stops it can get crowded very easily but still a very good experience nonetheless

I’ve been here quite a bit. I mostly always get my pre-​orders here. As well as just come to buy games that appeal to me. The staff here is always great. Very helpful and friendly as well. I can tell when I walk in and I know that they’re tired but even though, they still greet with a smile and help out as much as they can. If you go to Gamestop, come here.

Good customer service. i have bought a few games here when there’s a game I’m interested in getting, and I’m near by.

This place is the worst! So I went to purchase shadow of mordor a week after it’s release and the dude said I can’t purchase it cause I didn’t pre-​order it pretty dumb cause the store had at least 20 copies visible just sitting there behind them, and there were 3 employees working if you want to say that but they weren’t and took me 15 mins just to ask to get denied. I drove down the street to Best Buy 5 mins wait and walked out with a copy of Shadow of Mordor. This location has the worst service.

Just left this store and I must say that it was the best gamestop we have been to! We only went in for a couple of games and ended up walking out with a new Wii U. We have never owned a wii system so we asked Kimberly for help and more information about the console. She was extremely helpful, she answered every question we had, and helped us from beginning to end. She didn’t get bothered that we kept asking so many questions she helped us every step of the way! She got us to try out the destiny beta and we were stoked when she told us super smash brothers would be released for the Wii U! We reserved the game as well as the 3 new game cube inspired controllers coming out! We are more than satisfied with all of her help. Besides being so helpful she was extremely friendly! Definitely coming back to this location for more!!!

Have you ever walked into a store, saw only one person in front of you, and knew that you would be helped within 5 minutes?
Never happens at gamestop. There is a very real possibility that you’ll be waiting at least half an hour. These people need to realize there are plenty of us that just want to buy games, not have conversations. We don’t need advice on video games. We have the internet.

Tonight Kimberly took great care of us. This Gamestop ALWAYS have the best employees. Everyone is so nice and so knowledgable. Kimberly had a wonderful personality and made my son feel like a little grown up! I love the personable service she gave. #winning! :-). Thank you!

I go to this gamestop all of the time and while the staff is real friendly and knowledge however they NEVER pick up the phone. It takes about 15 tries just to get through but it usually ends up going to a voicemail. They need to have somebody answer the phones. I know they make enough money because the lines are always long so it is unreasonably that they cannot hire a person for $ 9 an hour or so just to answer phone
I am adding a note there I have been trying to call them since 12:50Pm. It is now 2:09pm and still nobody is anwering. What are they doing there?

Call before and ask if erica or hector is working. Every other person working there is RETARDED especially the manager carlos. This store is so poorly ran that the only reason I have returned is because of those two employees. I go to gamestop to speak to someone who knows about games I havent played, new releases on games, and if I have any technical questions. If you fall into any of those categories and those two employees are not working, good luck.

I live just a few blocks away from this location therefore it’s convenient. Overall I don’t spend much time at the store when I’m there, it’s a quick get in & get out process for me. Bonus. There is a Yogurtland next door for a frozen treat.
The crowd here is is mostly pre-​teens or jackass teenagers, whatever we have all been those people.
I came in to pre order Halo 4 and Black Ops 2, traded in some games towards my reservation and had a good experience with the info and service I received. Hector was my cashier, good kid! Young and knowledgable and definitely a fellow gamer, I’d add him on Xbox-​Lol
He was polite and not pretentious like some other staff members I have encountered there. There were two other females behind the counter I presume «working» although they just seemed to be standing there giggling like school girls aimlessly looking around and I heard the occasional .“Facebook”, «yoo know», and «riiight» come out of their mouths.
Props to Hector for being a good young worker. I’ll come back soon to this location based on his service.

Don’t waste your time. I recently got a 3DS just for one reason… Zelda. This is the nearest Game Stop, so I stopped by to see if they had any copies.
First off, this glorified cashier tells me The Legend of Zelda: Ocarina of Time for the 3DS is nearly impossible to find. He really tries to pitch me the idea that it’s such a rare game and how no one sells it anymore. Followed by a lame tactic at pretending to check to see if they had any copies, he obviously knew. Pulled out a used copy WITHOUT the case. I was like sure why not, it’s probably super cheap and I don’t care if the game is new. He tried selling the game for 35 dollars, 35?! I don’t know what the hell he is smoking but it must be strong because no one would buy a used game without the case for a few bucks cheaper then what the game is actually worth.
I laughed and told him I could find a way better deal online. I suggest looking up games on Amazon first. So next time you go to this dump of a store (it smells like piss in the store and looks like utter crap inside, so messy) and they try to trick you into buying a used game as this huge deal, you can tell them how full of crap they are. If any one does this please let me know, I want to be there to see the look on their faces.
By the way, just bought my Zelda game on Amazon for 37 dollars, brand new and with the case. So much for Nintendo only making a few limited number of copies and it’s so hard to find.
Also, they tried to up sell me when I bought my Mass Effect 3 game. The guy was really pushing me to buy the last copy of the limited edition game because they’re selling for «hundreds of dollars on Ebay». If that was true why the hell are you pawning it off on me after I said NO?! Oh, because you’re full of crap. Wouldn’t you stop to think for one second that if that was really the last limited edition in the store that is worth hundreds this guy would be hording it for himself?
Not only do the boys who work here lack intelligence, they have no real work ethic or costumer service skills. I say, good day sir!

They don’t have access to the Internet, at this location… or at least that is reason they gave me when I inquired about a pre-​owned title that wasn’t in the original packaging. What kind of business in 2012 doesn’t have access to the Internet? Even my phone has Internet capabilities and you are telling me you aren’t able to obtain information about a specific game?
That was strike 1. Strike 2 was them not buying my brand new PS VIta accessory, when they are willing to sell games without their original packaging. Strike 3 was the overall bad customer service.
Strike out!

Went here for a midnight launch, which I’ve done for a big chunk of my life (at a different place). I’ve never had problems at my traditional Gamestop and thought I’d try this one out because it’s close to my new place.
They were horribly rude because I didn’t fully pay off my preorder. The other Gamespot would let you PAY THEM before midnight, here they would not let me and forced me to wait for all the «VIPS» ones that paid them in full go through first. Then gave me attitude at the cash register and wouldnt give me any of the preorder stuff. Complete jerks.
I’ve vowed to never go back here and even go WAY out of my way to avoid them. Afterwards I went back to my usual gamestop and they apologized deeply to even be in relations to this store and gave me ALL the preorder stuff that this stor

This place is a joke. At least for someone who is accustomed to adults conducting business in a reputable fashion.
I bought a Wii system, brought it home, played it for about an hour, and decided it wasn’t for me and went to return it. I packed it back up, with every little plastic bag and twist tie, and with no damage to the box. I had it out of the store for less than two hours, and they would not take it back. There is not one sign posted anywhere in the store detailing this shady policy. The staff consists of nothing but self absorbed gaming idiots, with absolutely no sense of customer service. Giving me my money back is the only ethical solution in this scenario, and this company fought me the entire way. GameStop represents the rapid decline of American decency. I hope you all go bankrupt and have to sell oranges by the freeway.